Page 1 of 1

Host Checker Computer Issue

Posted: Tue Nov 12, 2013 9:12 am
by Widget
Okay now this is way off topic but may qualify for a Stupid Computer Trick or possibly a Stupid Computer User Trick. But hopefully someone on here knows what the heck is going on with this oh so friendly program. :banghead:

In order for me to access my work schedule from home I have to sign in with the Juniper Network Host Checker portal. I have followed the instructions given to me but it keeps coming up that the security on my computer is unsatisfactory. I have a MacBook Pro running OSX 10.9. I have Sophos installed as the anti-virus. I have the latest Java update that I downloaded directly from the Java website. I have access to either Safari or Firefox. Both are updated. Based on what I have read this should work.

I have tried clearing cookies and the cache. I have had the firewall on and the firewall off. Not sure what else I can do. The IT department at work sent a memo saying do not bother them since they are way too busy this time of year to deal with problems that any seasonal worker has with remote log-in. Fortunately the schedule is put out two weeks in advance but unless I make a trip to work and log-in there I am unable to give away or pick up any shifts.

Re: Host Checker Computer Issue

Posted: Tue Nov 12, 2013 11:07 am
by drcorey
maybe it's also checking for spyware and adware.
when I was a travel agent the software wont work if it found and of these,
because my logon info could get transmited.
also even click counting Trojans too.

Re: Host Checker Computer Issue

Posted: Tue Nov 12, 2013 11:27 am
by ktulu
Have you upgraded to ESAP 2.4.6? Host checker has issues detecting the firewall in 10.9. Check this thread for more info:

http://forums.juniper.net/t5/SSL-VPN/Ho ... d-p/213549

Re: Host Checker Computer Issue

Posted: Tue Nov 12, 2013 12:05 pm
by Widget
ktulu wrote:Have you upgraded to ESAP 2.4.6? Host checker has issues detecting the firewall in 10.9. Check this thread for more info:

http://forums.juniper.net/t5/SSL-VPN/Ho ... d-p/213549

Yes. That worked. I knew someone here could help. Thanks Ktulu. Now I know I get to work Black Friday and the day after. At least it is in the call center so all I have to do is take phone orders.