darph nader wrote:Sorry,I can't help you with that choice. I deal with 'some' stupid people every day. It's a 'bear' having all this knowledge/experience and still not being believed. :(
Good luck otherwise.
It could be a fun drinking game...
-take a drink everytime:
--customer does not believe the answer
--customer interrupts before you can finish giving the answer
--goes to another employee (or CM) hoping to get a different answer
--informs you that you don't know what you are talking about
--is pissed that you didn't anticipate that he would need that tool, reservation, room, souvenir item and reserve it for him months ago
On second thought, this game would lead to mass firings for drinking on the job!