CRAZY guest trick at Lost & Found!

[GuestJockey]

I have a new favorite crazy-person-at-Disneyland story!

I'm the Lost and Found working lead (again. balls.)and CM#1 comes back to me and says "I think I have the crazy woman on the night. You're up." I rolled my eyes and went onstage. Little did I know at the time, she had the crazy person of the YEAR.

"I need to know who to talk to about taking back my business." she said forcefully.

"Uh...what business?" I ask.

"THIS business." she says, pointing at the floor/my counter.

"...Lost & Found?..." I venture a guess

"NO. DISNEY. MY BUSINESS."

"Uhm...I'm sorry mam, I don't think I understand. Are you a shareholder?"

"No. I DESIGNED this."

"Oh, are you an Imagineer?" I ask, as the other L&F guests start snickering and one man winks at me.

"NO! I DESIGNED ALL OF DISNEY!"

"Again, I'm sorry...do you mean the theme parks or animation or...?" (Thinking MAYBE she's not nuts and I'm just not getting something. More shocking things HAVE happened.)

"ALL OF IT. Disney! I designed...me and Mr. Linkletter....We...I DESIGNED THIS! I DESI...I need to talk to someone about taking back my BUSINESS!!! GET ME A SUPERVISOR!"

At this point, two guys at L&F walk away from the counter so she won't hear them laughing, and my CMs have one by one moved to the back and closed the curtain so they can listen. I have now given up on thinking it was me. She's clearly off her rocker, so I decide to mess with her just a bit. (We don't get paid enough to not find the fun in encounters like this!)

"I am the supervisor in this location mam. Again, if I understood better what it is you want, I could try to get you a phone number or contact information."

"You are NOT a supervisor for long, I will see to that! I want whoever is in charge."

"Who's in charge of me or who's in charge of the parks or...?"

"DISNEY."

"OK. Our CEO is B..."

"I AM your Chief Executive Officer!"

"Mam, Bob Iger is our Chief Executive Officer"

"Yes. Bob Ig...I am him. I am the Cheif Executive. I designed this!"

I stifle the biggest laugh EVER, and say, "Mam...I hate to disagree, but this was designed in the '50's."

"Yes, I know...the 50s...Don't you think I know that, I designed it! Art Linkletter and I designed it. And it WASN'T Mr. Disney, so don't try that. I designed it. NOw get me someone who can give me back my business!"

"OK, I'm going to get you my supervisor, one moment."

I go in the back and call my coordinator with the best parting gift EVER. "Hi, CM#2? I have a woman who is quite irate over at L&F."

"What's her deal?"

"She claims she's Bob Iger, and would like possession of the Walt Disney Company back from Lost and Found."

"I'm not coming over there! Call security!"

So I did. Security answers in the Com and I tell him I have a 10-99 at Lost & Found. He asks what the concern is, and I say "The woman is claiming to be Bob Iger and would like possession of TWDC back from L&F."

Security laughs and says, "Really? OK, but I'm putting out over the radio EXACTLY the way you just said it."

"OK!" lol

A few minutes later 3 officers and Delta 1 show up and I fill them in. Unfortunately before they got there, the woman had approached my coordinator again (who had been the only one brave enough to go back out on the counter with her still there after I walked away). She yelled at my coordinator, "WHY was I directed here!"

"Uhm...I don't know?"

"I NEEDED GUEST RELATIONS and THAT'S over THERE!" she says as she points at the window.

"Well mam, we're ALL Guest Relations, so they can do the same thing there that I can here. The manager that's coming is the same person either way. You're welcome to go over there if you'd like."

"FINE!" she said as she went and lined up at GRCM#2's window. Luckily, this was when security arrived, so GRCM#2 was spared (she got stuck with crazy Jasmine man 5 minutes later anyways.)

The woman was a bit calmer with security, but told them her story anyways. Security was smiling and nodding as she recounted her adventures in the 50s (she was like 35) with Art Linkletter designing "Disney". A few minutes into the story, however, and mid-sentance, she stops and says, "I want IHOP."

Delta 1 says, "OK, how about we go to IHOP?"

"Can I go through Downtown Disney?"

"No, You need to go out this way."

"OK" she says, and they follow her all the way to Harbor to make sure she's off property.

Scene.

[sean1966]

I don't know how you guys put up with this nonsense.

[hobie16]

Sounds like she got hold of an off brand of magic dust. It must have come from China.

[Big Wallaby]

That is downright scary.

Just a reminder, please don't use names here. We don't want to see any Cast Member get in trouble. I know some managers personally who would want to fire you just for being mentioned here, whether or not you had even heard of SGT.

Thanks, everyone.

[GRUMPY PIRATE]

hehehehe

now the kicker...was it anyone you KNOW???


sadly, I have had to deal with these types of people. They think they are in charge and can make everyone do what they want.

The sad part is the poor women will probably go through her entire life believing her rantings! (she probably was off her meds!)

[Mad Maxx]

Man, L&F got a guest even Crazier than the Leprechaun Lady? I remember that guest from a few times last year at grad nites... Stories like this at times make me want to go to Guest Relations. Almost make me want to...

And I wish I could have heard that all-call...

[Ho-say]

LOL...and I thought that *I* had some doozies in Guest Services at my resort. I had folks tell me once that they're room was covered in spiders, yet even having a housekeeping manager personally inspect the room to find absolutely nothing, and even after offering a new room (updgraded!) to the guest, they told me "no,it's Ok...I just wanted you to know."

"FINE!" she said as she went and lined up at GRCM#2's window. Luckily, this was when security arrived, so GRCM#2 was spared (she got stuck with crazy Jasmine man 5 minutes later anyways.)

Ok, so I have to bite. Who was "Crazy Jasmine man"? :)

[Noctourne Wonderland]

The woman was a bit calmer with security, but told them her story anyways. Security was smiling and nodding as she recounted her adventures in the 50s (she was like 35) with Art Linkletter designing "Disney". A few minutes into the story, however, and mid-sentance, she stops and says, "I want IHOP."

WOW :EEK:

That's one of the best stories ever. I swear, there must be a mental institution built next door to Disneyland to lock these folks in. Not only does she think she's way older than she appeared to be, but she's got multiple personality disorder (she thinks she's Iger?) and gender confusion (again- IGER?!). I do love the image of a woman in DL ranting her head off and then suddenly stopping to share with security that she want's IHOP. That is classic. :D:

[hobie16]

I do love the image of a woman in DL ranting her head off and then suddenly stopping to share with security that she want's IHOP.

Gotta keep the energy level up. A day of ranting can wear you down fast.

[GuestJockey]

Ooops! I just copy-pasted from my personal blog and completely forgot I had used names in the original. Thanks for fixing it for me!!!

The crazy Jasmine man wasn't really crazy, he was just a guy who someone decided to make magic for earlier in the day, so he had it in his head that we could and SHOULD just do anything he asked us to. He wanted his kid to meet Jasmine, but missed the storytelling, so he showed up at the window and was yelling at one of our CMs because she wouldn't pull the Jasmine from the Hyperion OFF THE STAGE to come meet his kid in the Esplanade.

Just another day in Plaid! lol