Not a strong argument

tabacco · Post by **tabacco** » Thu Jan 08, 2004 3:34 am

Working at the monorail ticket booth, I had this lady with two kids come up to buy tickets. I honestly don't remember what happened, but she ended up being really mad about something (I think, although I could be wrong, she was mad that her kids needed adult tickets). Anyway, she ended up talking to my lead, (Janice S./Red Dog for those who remember her). A quick snippet of conversation I'll never forget:

Guest> I should get more respect than this! I created GEMS, you know!
Lead> Take my advice and don't tell that to any more cast members, ma'am.

BirdMom · Post by **BirdMom** » Thu Jan 08, 2004 2:00 pm

I guess I've been gone a long time...what's GEMS? :?

tabacco · Post by **tabacco** » Thu Jan 08, 2004 2:59 pm

GEMS is the not-quite-new-anymore cast scheduling software. I don't know fi they've fixed it since, but it was notorious for ignoring shift preferences and seniority when handing out shifts, forcing schedulers to do a lot of manual revising after it generated schedules. Basically, it made nobody happy since it gave schedulers lots of extra work and generated crummy shifts for CMs (The schedulers tried to even things out, but nobody's perfect).

Sorry... It debuted shortly before I hired in, so I keep forgetting it hasn't always been around :)

IndyBob · Post by **IndyBob** » Thu Jan 08, 2004 6:00 pm

I was a scheduler for a while and from the day and future aspects, GEMS was a great system. It just had so many more options than the previous system (QTERM). But for the CM's and the schedulers who actually created the shifts it was not so good in the begining. It did however get its bugs worked out and worked quite well.

tabacco · Post by **tabacco** » Fri Jan 09, 2004 3:06 am

IndyBob wrote:I was a scheduler for a while and from the day and future aspects, GEMS was a great system. It just had so many more options than the previous system (QTERM). But for the CM's and the schedulers who actually created the shifts it was not so good in the begining. It did however get its bugs worked out and worked quite well.

That's good then. I guess this was during the troubled time. I remember a LOT of grumbling about it within my department (and some less than nice comments by shift schedulers ;) )

tourbunny · Post by **tourbunny** » Fri Jan 09, 2004 7:58 pm

oh i did not know we stoped beeing mad at shedulers!

BirdMom · Post by **BirdMom** » Mon Jan 12, 2004 6:16 pm

tourbunny wrote:oh i did not know we stoped beeing mad at shedulers!

nah...being mad at schedulers (at any non-office job) is eternal...

coldfire409 · Post by **coldfire409** » Mon Jan 12, 2004 8:46 pm

tabacco wrote: Guest> I should get more respect than this! I created GEMS, you know!

I can also see the person that created CDS say the same thing too. . . . I think everybody that I've ever talked to hates that blasted computer, unless you are getting tasks all day :D

Stupid Guest Tricks

Not a strong argument

Not a strong argument

GEMS

Re: GEMS

Re: Not a strong argument