Stroller Fights...
Posted: Sun Jan 06, 2008 6:49 pm
Okay so two days ago I had two MAJOR stroller fights. One requiring a manager and another that almost required security. They were so bad and so close to each other that I was really upset for the rest of the day.
Incident #1
A woman with a stroller charges past the "No strollers past this point" sign upstairs and is heading toward The Circle of life.
Me: Excuse me ma'am, strollers are not permitted past the sign...
Woman: But scooters are allowed in the building...
M: Yes it is federal law that we can't forbid Wheelchairs and ECV's inside the building
W: So if I was a morbidly obese fatass on a scooter I could come in?
M: Yes, but you're stroller would still have to stay outside. It's part of the ADA
W: Well my baby can't walk...how is that fair?
M: Ma'am you can carry your baby, you can't carry your 80 year-old grandmother.
W: Well I want to speak with your manager
M: Yes ma'am I can call my manager but I can tell you he will have the same answer as it is a fire code.
W: Oh we'll see about that!
So my manage comes upstairs and sends me back to front doors and proceeds to argue with this woman for another 15 minutes. Finally he gets the stroller from her and parks it all the way at the bottom of the ramp after saying he would "Be happy never to speak with that woman again."
Incident #2
A FAMILY tried to come in the doors with a stroller and this is the fight that ensued.
Wife: My Child isn't feeling well can he just stay in the stroller?
M: I'm sorry ma'am, I can't let you in. I would like to but you would have to go to GR to get a stroller/wheelchair tag.
W: Well you don't have to be an ass about it.
M: Ma'am I assure you that I am not being an ass, I am just doing my job to follow the law.
W: Yeah whatever...(Under her breath) Fucking idiot...
I lost it...
M: Excuse me ma'am, do you have something to say to me?
Husband: Shut the fuck up.
W: Yeah, take that stroller and shove it up your ass. We are never coming back!
I was so flabbergasted by the whole situation that had I considered it I would have pulled the bait and switch. I would have asked them to wait so I could call a manager and work something out, and call security instead. I really wanted to say "If you are that desperate to leave I would be more than happy to have security escort you from the park" I couldn't believe these pieces of shit did this in front of their kids!
On top of that I got yelled at by a coordinator by giving a family a fastpass to soarin'. Sigh, that was not a good day. I am now to the point that I want to say to guests "Go ahead, make my day". I want to call security on a guest really badly now, it will make me feel a whole lot better.
Incident #1
A woman with a stroller charges past the "No strollers past this point" sign upstairs and is heading toward The Circle of life.
Me: Excuse me ma'am, strollers are not permitted past the sign...
Woman: But scooters are allowed in the building...
M: Yes it is federal law that we can't forbid Wheelchairs and ECV's inside the building
W: So if I was a morbidly obese fatass on a scooter I could come in?
M: Yes, but you're stroller would still have to stay outside. It's part of the ADA
W: Well my baby can't walk...how is that fair?
M: Ma'am you can carry your baby, you can't carry your 80 year-old grandmother.
W: Well I want to speak with your manager
M: Yes ma'am I can call my manager but I can tell you he will have the same answer as it is a fire code.
W: Oh we'll see about that!
So my manage comes upstairs and sends me back to front doors and proceeds to argue with this woman for another 15 minutes. Finally he gets the stroller from her and parks it all the way at the bottom of the ramp after saying he would "Be happy never to speak with that woman again."
Incident #2
A FAMILY tried to come in the doors with a stroller and this is the fight that ensued.
Wife: My Child isn't feeling well can he just stay in the stroller?
M: I'm sorry ma'am, I can't let you in. I would like to but you would have to go to GR to get a stroller/wheelchair tag.
W: Well you don't have to be an ass about it.
M: Ma'am I assure you that I am not being an ass, I am just doing my job to follow the law.
W: Yeah whatever...(Under her breath) Fucking idiot...
I lost it...
M: Excuse me ma'am, do you have something to say to me?
Husband: Shut the fuck up.
W: Yeah, take that stroller and shove it up your ass. We are never coming back!
I was so flabbergasted by the whole situation that had I considered it I would have pulled the bait and switch. I would have asked them to wait so I could call a manager and work something out, and call security instead. I really wanted to say "If you are that desperate to leave I would be more than happy to have security escort you from the park" I couldn't believe these pieces of shit did this in front of their kids!
On top of that I got yelled at by a coordinator by giving a family a fastpass to soarin'. Sigh, that was not a good day. I am now to the point that I want to say to guests "Go ahead, make my day". I want to call security on a guest really badly now, it will make me feel a whole lot better.