Big Wallaby wrote:For about a year there, I should have had several as well.
Except I WAS horribly mean a couple times.
So glad to be getting past that aspect of that time.
And I get the distinct feeling that if mapo is mean to a guest, they certainly have it coming. :D:
Thanks BW!
Yeah, I have been called horrible and mean by people. *sigh* You gotta love how mean people think you are when you "ruin their vacation" by not letting them have/do X, Y or Z.
I was mean this week by making a SG get off the lamp post.
I was horrible when I fished some SG out of the lagoon for fireworks.
I was a 'big ol meany' when I made Whoopi disappear before a pro autograph hound could harass her for more autographs.
I was a ***** (sounds like witch) when I would not let guests stand on top of a woman having a seizure during a performance.
Or when I told other guests that was "no show here" when a child cracked open her head after standing on a railing.
and those are the nice comments I got this week.
Yeah kurtis, I am mean and horrible. But those guests and Whoopi were safe for a few more moments.
BUT I am a gem to Guest Relations when they see my Guest Communications card in the SG's hands. (Well that is what the Duty Managers say at least). Saves them time and trouble -- they can move on to other guests who need real assistance.
FYI: a Guest Communications Card is a business card for contacting Disney to express your opinion, either positive or negative, to the WDW Corp. There is no phone number on it. There is a snail mail address or email address for your usage. Typically, Guest Relations, Guest Services, and leaders have them for distribution to guests. We all try to resolve the issue on the spot if we can. Some SGs are never satisfied; they get the card.
mapo