We had signed up for a 3 system package. Fast internet, phone and cable HD TV.
This guy was dumber than a SG! I played 21 questions while he was hooking up everything.
He claimed when trying to get the modem up for the computer that there was no phone signal coming in. SG cable dude said he would call the office and see why the lines were down. He kept on saying every 15 minutes, he tried and the signal and line were not working in our area. After getting a signal the SG cable dude said that the package did not include the internet, etc.
My dad was not a happy camper and said to the cable dude that he was full of it and we pulled out my cable bill. It showed the package that we ordered and it included the internet with the package and it was Earthlink! Earthlink is part of the package for the internet. So, to make the story shorter, Time Warner Cable has SG employees.
