hobie16 wrote:The concept just hasn't taken off with consumers, and the back of house operation is a real mess according to some of the Disneylanders they've shipped over there recently to clean up things.
I don't think Disney does a very good job managing hotels or TS facilities. IMHO, they get away with charging such outrageous prices around the parks -- high enough to cover their ineptitude and still get a profit -- because of their location and because they're part of the whole park experience. They're like places at the beach -- expensive and the units are small, but people pay more for the location. But without the parks, they're just a nicely themed, ridiculously expensive hotel/TS with small rooms. I'm guessing they didn't realize that.
Plus Aulani doesn't just lack the parks, it's far from
any action, and you need a car to get anywhere -- many, many people who love the onsite DVC resorts, love them precisely because of the onsite transportation and the fact that you can do a lot without a car; Aulani doesn't offer that. And the Aulani restaurants are expensive, even compared to other Hawaiian restaurants, Worse, the Aulani restaurants are too much like the WDW restaurants in a way that even onsiters complain about. To quote someone on the TUG board, " our dinner was accompanied by several pre-schoolers intent on re-enacting the Battle of Midway." :D: People put up with that at the parks because going to a Disney park is a high energy endeavor, and you expect crowds and noise. People go to Hawaii to try to get away from all that and relax. But the way the resort is designed, and the number of people it's supposed to hold, crowding is inevitable when it's full -- lots of muttering about the crowds at spring break, etc.
I have yet to see a longish thread on a TS board about Aulani without most people saying it makes tons more sense to stay in the Marriott next door, or arguing that the Marriott has better facilities for anyone not traveling with a kindergartner or little one. :shaker: The grounds on the Marriott are supposedly opener, and you can sit in the hot tubs and watch the sunset; the DVC resort is much more closed in. And whatnot. Marriott designed a resort that compliments the experience people come to Hawaii for; sounds like Disney didn't. People on TS boards weill recommend staying at the Marriott for a week, while renting studio points at the Aulani for one night to make use of the Aulani facilities that day (or those days -- I know the WDW resorts, you can use them pretty early the day you check in and late the day you check out). While there's usually a few people arguing that staying onsite isn't worth it in threads about the WDW resorts, there are always way more saying DVC is totally worth it; have yet to see that on the Aulani threads. On the Aulani threads, there are more naysayers than fans. Not a good sign.
From what I can tell -- and I'm only following it on the TS boards, not hotel boards -- Aulani has all the disadvantages of the WDW DVC resorts, but the only advantage it has in common with them is the theming. Which is wonderful, I love Disney theming myself, but if I'm going to Hawaii, I'm going
for Hawaii, not for Disney, if you see the difference. Disney may have integrated a lot of Hawaiian history and mythology and whatnot into the resort, but it's still "Disney theming", still filtered and not real. The Polynesian is fun because it's
pretending to be Polynesia; but what would be the point of going there if you've got Polynesia all around you?