Stupid Guest Tricks

I personally don't understand the front of the line privileges they get and their entire family. I have overheard people saying they rent the scooters just so they can have front of line for their entire family.

glendalais wrote: I recently transferred to the Main Entrance at Epcot, and I can't even tell you how many SGTs involving ECVs I've had in the short time I've been there. We even had one SG come blasting full speed through the gate towing her daughter in a resort wheelchair behind her.

She could not understand why we wouldn't allow her to pull her daughter (who was only connected by her foot being in a groove in the back of the ECV) through the park.

Don't be surprised if you saw a girl crying her eyes out that she's lost a foot! Just check rentals for the ECV in question.

I worked at rentals one day, and even then I saw some things

5th Dimension wrote:I worked at rentals one day,

I feel your pain. 3 years ago when my friend had his knee surgery, we got to MK later in the day. All the ECV's were rented. The line of people that were hostile because they couldn't get one was pathetic. One woman was balling when they offered her a wheelchair... She wailed at them, "I'll have to work too hard to get around in that!". Hmmm Problem #1

We took the wheelchair and had a great day.

j

Jinxed wrote:I personally don't understand the front of the line privileges they get and their entire family. I have overheard people saying they rent the scooters just so they can have front of line for their entire family.

Since I am not an expert on this topic, I am going to just say that I don't think they have front of the line privileges because of the scooters or WC's for that matter.

I'm pretty sure that they either have to get in regular line or go to a different entrance and have a wait time there as well. Maybe someone with actual knowledge of the situation can clear this up for us.

Goofyernmost wrote:I am going to just say that I don't think they have front of the line privileges

3 years ago when our friend had the bum knee, we did get special consideration depending on the ride/attraction. Some had special entrances. We did not have to wait to get on. Others allowed us to skip the cue, essentially moving us to the front of the line. Some had enough space to let us take the ECV through the normal way, so we waited with everyone else.
There we 7 of us. 4 adults and 3 kids. We tried most times to split up and just let Mark and 1 kid go. Often the CM's made us stay as a group.

I have read on Board X recently that they have stopped the whole group FOTL access now. I think they should have an alternative entrance for the 1 person in the cart that gets them close to the load zone, then have them wait for the rest of their group.

The challenge in providing consistent service for guests with disabilities is that there is so much variety in the facilities available. Some attractions are completely mainstreamed, others are pretty difficult to get wheelchair guests on at all.

When I worked the WDW RR, wheelchair groups would often get on board before walking guests simply because we didn't have anywhere for them to wait. It made the attraction run smoother to just take them in. OTOH, with only two wheelchair spots per train, guests sometimes had to wait for several trains (at 10 minutes each) before an open seat appeared.

I think that most CMs want to be fair, and make folks wait about the same time (except for those who can't, of course). But I also think that most of the time, the cast will resolve the challenge in a way that's easiest for them, taking into consideration the facilities, the (short) staffing, and the attitude of the guest.

So no, there isn't "front-of-the-line" access automatically, and when it happens, it's likely because a more equitable system just isn't practical.

How did the "scooter people" back in the day get around with out a scooter? :p:

How did people try skip the line back before scooters were invented?

Why do people now a days think having a scooter will automatically let you skip the line?

Three questions we (and when I say we, I mean myself) are curious to know about.

Jinxed wrote:I personally don't understand the front of the line privileges they get and their entire family. I have overheard people saying they rent the scooters just so they can have front of line for their entire family.

They don't. The majority of attractions are mainstreamed (where the chair/scooter can fit through the queue line with everyone else). There are only a few attractions (mostly at MK or Epcot) where they have to go another way to get on the ride.

I AM DISABLED. I NEED THE FRONT OF THE LINE PASS.

*snicker* That video makes me laugh so much.

(Yes its a cross post, but it fits here as well, thanks to all the talk about the front of the line pass talk and all :P)

I think the helicopters are probably there just for the cruise ship's protection.

Sorry. We had one cross post, so I had to add another. Finding the right cross post to go here (read: effects of my attention defic... SQUIRREL) was difficult.