No more cuts for Knott's disabled guests

[DL_Josh]

Lol, I saw a Guest complaining about how it was such a long line to get a H/C pass. If I had known about this earlier I would of warned the...- Nah, I'll let them suffer.

Josh

[EeyoresButterfly]

Lol, I saw a Guest complaining about how it was such a long line to get a H/C pass. If I had known about this earlier I would of warned the...- Nah, I'll let them suffer.

Josh

Josh, please explain this quote. It appears to be extremely callous and cold-hearted, but perhaps I am reading it wrong as I am not entirely sure what you mean.

[DL_Josh]

Josh, please explain this quote. It appears to be extremely callous and cold-hearted, but perhaps I am reading it wrong as I am not entirely sure what you mean.

The guests at Knott's are really REALLY SG's. I could tell they weren't disabled in anyway (trying to get a H/C pass with no disability)

Josh

[EeyoresButterfly]

How can you tell they were not disabled? There are many hidden disabilities. I'll give you an example

I recently went to Disney with one of my best friends. She recently recovered from Leukemia. The chemotherapy made her bone softs so she has had to have both hips replaced, and is now having problems with her knees and ankles. She takes steroids to combat graft vs. host disease, and it has caused her to gain weight. She was not a small person to begin with, so now she is rather obese and it has been a real struggle for her because of all the medication she takes. She has a very hard time walking long distances, stairs, etc. She only recently stopped using a cane.

You would not know this to look at her. She is 22. I don't want to be too blunt, but I'm sure there were people at WDW who saw her in the rented wheelchair and just assumed she was "too fat" to walk. You cannot tell by looking at her that at 22 both her hips are replaced and she has stress fractures in her ankles from her bones being too soft. You cannot tell that because of her medicine she gets tired very easily. The chair and the alternate entrances were a Godsend when we went, it meant that she could enjoy the park. It makes me angry that there were people who probably looked at her and assumed that she was not disabled.

So, how do you know those people were not disabled? How do you know that they did not need the accommodation of an alternate entrance that did not have stairs? Do you know their medical history? Do you know their particular challenges? I'm not saying that there aren't people who try to fake it to get "special" treatment, what I am saying is that you need to give people the benefit of the doubt.

[EeyoresButterfly]

I would like to add that this type of attitude on the part of the employees is the reason I do not think that Cedar Fair is as good Disney. My bf is a supervisor at WoF, so I go there pretty often. They hire quite a few teenagers, and most of them see like they could care less. They are impatient with guests, and in my experience, I'm more likely to see somebody NOT smiling than to see somebody who is smiling. They don't seem to take pride in their job at all.

Now, I have seen some absolutely wonderful people at WoF who clearly take a lot of pride in their job, but sadly they seem to be the exception not the rule.

I'm not trying to say that you are necessarily one of these people, but that yoru comment reminds me of the overall attitude of the employees that seems to pervade the park.

[felinefan]

While I can't speak for the rest of Cedar Fair's parks, at Knott's, it's the prevading atmosphere of sheer survival that makes most of the staff unable to smile. While I was there, the management was and still are complete assholes, and our shift leaders were no better. It was a very depressing place to work. I was fortunate to escape with my sanity, without killing anyone, guest or management. The guests at Knott's are even worse than the ones at Disney parks. Yes, it's possible. I'll bet Mr. and Mrs. Knott are cremating themselves in their graves, from spinning in them so much over all the crap that has gone on since the Knott family sold the park to Cedar Fair.

[Freak]

Yeah, I can attest to that. K's is a fun place to work for a short while....then management starts asking way too much of you, and if you don't comply, you'll get canned.

[EeyoresButterfly]

From what I've seen at WoF, the management is pretty good. My bf speaks highly of the managers. I know there is some trouble with some of the lower level leads, I think it might have to do with the fact that several of the leads are very young (maybe not even out of high school) and IMO do not have enough experience to be in a position of authority. I have met several of the Sups through my bf, and they all seem very good. They have high expectations, but they also help the wrokers reach those expectations. Of course, I may be a bit biased. ;)

At least for WoF, I think the problem is with the number of teenagers whose first job it is. They have not had time to develop a work ethic, and quite a few of them have very bad attitudes.

[dazyhill]

I've worked at Knott's longer than I should have and there are days when I would love to see it all come crashing down. Yes the management is terrible,the food inedible (esp the "food" they try to serve the employees),and the pay dismal. But,there are a lot of employees who work hard to try to provide guests the best service possible.
It's all about attitude. You need to look for the good. It's not an easy task.

[GRUMPY PIRATE]

How can you tell they were not disabled? There are many hidden disabilities. I'll give you an example

I recently went to Disney with one of my best friends. She recently recovered from Leukemia. The chemotherapy made her bone softs so she has had to have both hips replaced, and is now having problems with her knees and ankles. She takes steroids to combat graft vs. host disease, and it has caused her to gain weight. She was not a small person to begin with, so now she is rather obese and it has been a real struggle for her because of all the medication she takes. She has a very hard time walking long distances, stairs, etc. She only recently stopped using a cane.

You would not know this to look at her. She is 22. I don't want to be too blunt, but I'm sure there were people at WDW who saw her in the rented wheelchair and just assumed she was "too fat" to walk. You cannot tell by looking at her that at 22 both her hips are replaced and she has stress fractures in her ankles from her bones being too soft. You cannot tell that because of her medicine she gets tired very easily. The chair and the alternate entrances were a Godsend when we went, it meant that she could enjoy the park. It makes me angry that there were people who probably looked at her and assumed that she was not disabled.

So, how do you know those people were not disabled? How do you know that they did not need the accommodation of an alternate entrance that did not have stairs? Do you know their medical history? Do you know their particular challenges? I'm not saying that there aren't people who try to fake it to get "special" treatment, what I am saying is that you need to give people the benefit of the doubt.

That would be my question also, how can Knotts comply with the ADA by stopping the issuance of such things. DO they have other ways to accomadate people?

And like EB is saying, sometimes it is not apparent that someone needs to use a ECV or WC. (look at our own Princess Suzi!)

Seems like they are setting themselves up for some problems.