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Posted: Tue Nov 04, 2003 3:32 am
by Dante101
Wizard69 wrote:Hopefully I will have my own stories to post soon since just became a CM.
One of the things that surprised me when I first started working at Dland, was how quickly I was able to let stuff roll off my back. So many people get all pissed off and yell and scream, it's just natural that you learn to not let it get you down.
In my jobs before Dland, if one person yelled at me, it'd ruin my day. I'd think about it the rest of the day and be all bummed out (or angry).
But after a while at Dland, I could have multiple people yell at me, and not even remember the situation a few hours later. It's amazing.
I also learned to be able to address large crowds with confidence, and what ways you can make people do what you want (what people will and will not respond to).
And working at Disney is the best if you are planning to have a family. Seeing all the different ways people treat their kids (and, unfortunately,
abuse their kids) while they visit the Park is the best education in child raising you can get...
ummmm... I'm rambling.... it's late.... what was the question? :roll:
Posted: Thu Nov 06, 2003 2:26 am
by SpaceRanger
Dante101 wrote:Wizard69 wrote:Hopefully I will have my own stories to post soon since just became a CM.
One of the things that surprised me when I first started working at Dland, was how quickly I was able to let stuff roll off my back. So many people get all pissed off and yell and scream, it's just natural that you learn to not let it get you down.
In my jobs before Dland, if one person yelled at me, it'd ruin my day. I'd think about it the rest of the day and be all bummed out (or angry).
But after a while at Dland, I could have multiple people yell at me, and not even remember the situation a few hours later. It's amazing.
Yea... when I was working the two jobs, both Disney and my other job, one of my friends at the other job got really upset because a guest... err, customer, yelled at her. He said she rang something up wrong. Well instead of getting me or another supervisor or a manager, or even just fixing the problem herself, she takes off running to our back storage area. I let her be, but an hour and a half passed and I hadn't seen her, so I went back to look, and she was still crying over it :roll: I was just like geez, if that's the worst you've ever had happen to you at work, and it made you that upset, then I'd hate to see something REALLY serious happen. I deal with too many people every day to be able to let any of them be able to get me down. If they don't like me, oh well, that's their problem, and after the few minutes that I spend dealing with them (sometimes it feels like a very LOOOOOOOONG few minutes!), I most likely won't ever see them again, so what's the point in getting upset.
Edited by tabacco: Fixed a broken quote tag
Posted: Sun Nov 23, 2003 12:25 am
by Tim Gaines
I have to agree with Dante. When I first got to the park, stuff rolled off my back like sweat down a fat AP's third chin. However over time I suppose my wall was broken down and never repaired. The smallest comment could flip my day inside out. I'm sure that is what led to me ultimately quitting... that and I had dreams about clothes lining AP's as they ran down into the HISTA waiting area. Then I joined the Army... now I think I'd simply just eat them. ...OF COURSE I'D COOK THEM FIRST, DUH.
Re: Did somebody say McDonalds?
Posted: Mon Feb 09, 2004 11:41 pm
by jacqueline
Polar33 wrote:I was in Small World Mall today talking to one of the vendors and this group of tweenage girls comes up and asks me where McDonalds was. I told them it was outside the park on the other side of Harbor Blvd. They pulled out a map and asked me to show them how to get there, so I pointed down the parade route, out the gate, past the tram area, across Harbor, and up the street a bit. She then got fusterated and stormed away...
Totally not my fault she has a short fuse...I gave her the right answer and great directions, she just asked the wrong question.
okay, not to be rude, but why were you such a smartass when you answered her? you obviously understood what she meant to ask. but your answer made her mad, probably slightly embarrassed and most likely unhappy. i'm sure that's what she wanted to feel on her trip to disneyland. i'm really sensitive and i know that i would feel terrible for the rest of the day if someone who was supposed to help me instead belittled me for asking a question.
maybe you're sick of the question, but uh, what do you expect working a job in which you interact and assist the public?
though i do concede, in general, the public as a whole = STUPID. so why would you expect them to read the map?
Re: Did somebody say McDonalds?
Posted: Tue Feb 10, 2004 1:54 am
by tabacco
jacqueline wrote:maybe you're sick of the question, but uh, what do you expect working a job in which you interact and assist the public?
though i do concede, in general, the public as a whole = STUPID. so why would you expect them to read the map?
I think maybe you've missed the point of this site.
Re: Did somebody say McDonalds?
Posted: Tue Feb 10, 2004 1:58 am
by pixiedust
jacqueline wrote:okay, not to be rude, but why were you such a smartass when you answered her? you obviously understood what she meant to ask. but your answer made her mad, probably slightly embarrassed and most likely unhappy. i'm sure that's what she wanted to feel on her trip to disneyland. i'm really sensitive and i know that i would feel terrible for the rest of the day if someone who was supposed to help me instead belittled me for asking a question.
I'm slightly confused. They asked where McDonald's was, and they got an answer. I don't think that's being a smartass.
Then again, maybe it's just me. I would prefer to make the short walk to McDonald's on Harbor then eat at the one inside of the park. (I have never been to this one, barely knew it existed. But if I had to guess, their menu is probably VERY slim pickings.)
Posted: Tue Feb 10, 2004 2:37 am
by Mansion_Boi
hey I get asked where a McDonald's is and I tell them the same thing. It's across Disneyland on Harbor. If that is what they did not mean to ask, hey I am not a mind reader. If they ask where is the McDonalds inside Disneyland I tell them over by the Mansion or across from Big Thunder but oh by the way they only sell McD's fries and soda no hamburgers.
So I don't think he was being a smartass he is simply answering a question that a guest asked, Now if a guest asked where is Viper, then I would be a smartass
Posted: Tue Feb 10, 2004 3:01 am
by jacqueline
well mansion boi, what if that sweet little boy who had leukemia and his mother asked you where mcdonald's was? you wouldn't feel bad giving them the ol' "it's across the way" answer?
i'm just saying that we all know there is a mcdonald's at DCA and the two fry stands at disney, so probably guests get confused. and we are all smart enough to take into context the asking of a question. we can put two and two together. it just seems we decide not to do so, because we are so annoyed with the same dumbass questions. i guess my point is, why spoil someone's day.
but thinking about this a little further, maybe you just meant it to be funny, and the guest took it the wrong way. the way i read into it was very sarcastic.
i agree with you both, the mcdonald's at dca probably sucks and if someone asked me where viper was, i wouldn't dignify that question with a response.
Re: Did somebody say McDonalds?
Posted: Tue Feb 10, 2004 11:52 am
by Zazu
jacqueline wrote:Polar33 wrote:They pulled out a map and asked me to show them how to get there, so I pointed down the parade route, out the gate, past the tram area, across Harbor, and up the street a bit. She then got fusterated and stormed away...
Totally not my fault she has a short fuse...I gave her the right answer and great directions, she just asked the wrong question.
okay, not to be rude, but why were you such a smartass when you answered her?
Sorry, but I don't see any smartass in his answer. He gave an honest answer to a stupid question -- that's more than you can get most places on this planet. Most folks, when the directions don't make sense, will adjust their question.
Reminds me of the time a guest asked me how to get to the Matterhorn ... from the Toontown RR Station in Magic Kingdom.
"Exit the park, go back to your car, then drive east on I-4, north on I-95, west on I-10, south on I-5, and watch for the signs that say 'Disneyland'...."
Posted: Tue Feb 10, 2004 12:46 pm
by Freak
I dunno what Jaqueline is all uptight about....The only real McDonalds is across the street on Harbor...all the other ones, as Polar said, are "half" McDonalds (ie-selling fries only, or maybe just selling a portion of burgers from the menu). So technically, they're giving the correct answer.
But why would you want to go to McDonalds anyway? I'd rather go to a nice In 'n Out or something... Mmm, Double Double. :D