BRWombat, was this you? LOL. Board D's SG's

[Cheshire Figment]

I frequent the Theme Parks, Camping, and disABILITIES boards and browse but the topics but not usually read the Resorts board.

The Camping and disABILITIES boards are made up of wonderful people and the last time a poster got out of hand majorly (the other day) on the Theme Parks board his threads were deleted and I believe he was banned.

I've looked through the Photography board a few times and did like it. I need to go browse through there some more.

Overall the posters there are good people who love WDW and want to help out others who don't know that much about it.

We actually had a newbie ask a question (in disABILITIES) and when she got answers she did not like started tossing insults left and right. The other mod for that forum tried to be the "good guy" to calm this person down, but then she proceeded to savage that moderator. I came in as the "bad guy" and sent an official warning (but it was nicely worded, including the fact that we were giving her a lot of slack as she was new). Less than 30 minutes after receipting that PM she posted a 50+ line diatribe about all the people in the Forum.

I asked the webmasters for help. While waiting for a response, she registered under a new name and posted to the DisneyLand Forum, but due to the way the question was worded a moderator for that forum moved the thread she started to disABILITIES! She started in quietly. By this time there had ben a few phone calls between me and the other moderator. However, I was able to check IP addresses and they were exactly the same so we decided to just keep an eye on her.

We even got some PMs from some of the other regulars in disABILTIES saying that the writing style seemed similar (they like the mods there).

Anyway, she started attacking again and then one of the webmasters banned her, but did send a nice e-mail to her telling her if she would calm down and ask nicely she may get reinstated.

I have the IP marked down, and if she shows up again she will get banned again.

And, Shorty, thanks for your kind words to both Sue and myself.

[Cranbiz]

Cranbiz, in my experience over there there aren't to many flames and nastiness and when there is the mods take care of the situation. This is at least true for the boards I frequent over there, I don't know about your experience on the Restaurant board as I don't usually visit it.

I have learned a lot about WDW that I didn't know before and have gotten good idea for my upcoming trip. Also some of what I've read there reaffirms why I dream of working at WDW.

Only a very few have said anything resembling reporting this board and the posters here to management. Most seem to understand the need to vent.

There have been posts both there and here on this topic that were uncalled for and rude.

Just as the CMs here have the right to vent about SGs they have a right to vent about bad CMs. There are also a number of threads praising good and great CMs.

Some posters over there, not just me, have defended this board and explained its purpose better than the first impression people were getting about it from this thread.

Shorty,

I know that there are good people over there and We do appreciate the posters like you, Wombat, Ktulu, Churchy who defend us CM's. (the rest of you who support us, don't get offended that I did not mention you personally, I don't have that much time in my day to reconize you all)

I thank you and I'm sure the other CM's do too.

It's just my observations that in the last 3-6 months more "know it alls" have surfaced and trash the good folks. I have been involved in a couple of threads where I just got so frustrated that I stopped posting. There is way too much "selective reading" over there and many are quick to jump.

Yes, they are allowed to vent. I do appreciate the posters that compliment CM's and it is their right to post about a bad experience. I take no offense to a factual post but for every factual post, there is at least one that has been embelished or had important info left out as to not make the poster look like the SG that they really are.

While I have no doubt that the OP in the post referred to here was told something simular to what she reported about the SRO bus I'll bet that she was not yelled at and left out the fact that it was a closing where the goal to to send out the bus as full as possible to allow for the pool of buses to service as many guests as possible. To not send out a full bus means more guests have to wait longer to return to their resorts. If there was a CM doing Audience Control, it was a high traffic time. (usually fireworks exit or park closing)

What she did, most likely caused a chain reaction effect to other guests in line "they are not going, neither am I" and really inconvenienced many more guests than she knows.

I'm sure the driver used the statement about the getting to the resort before the next bus would show up because I have as well. I will ask that family three times if they wish to board then politely ask them to step aside to allow other guests to board. The MK audience control CM's will do the same. I know because I have heard/worked with them many times. One might have to raise their voice to be heard (after all, it's hard to speak in a normal tone of voice (and be heard) to a queue with 300 guests in it) but they are not yelling at them.

She probably did find a driver using a cell phone. It has happened before and will happen again. Unfortunately, there are too many CM's using phones on stage. This is a big NO NO but human nature is to answer the phone. The only time that a driver should EVER use their personal cell phone (on stage) is in an emergency where the bus radio/phone does not work (emergency being defined as a Signal 4 with injuries, a medical emergency or a similar circumstance) or it is unsafe to use the bus radio/phone (like a fire on the bus).

In her situation she should have asked to speak to a manager, the driver was wrong (IF her description of the event was accurate). It doesn't have to be a transportation GSM, any will do.

[Shorty82]

Chesire,

I think we are talking about the same person. I think I was mistaken on the board it happened on. Is it the one that you PMed me on that board about? I use the same nick both places. If it was she was nothing but a big jerk. She didn't like how instead of catering to her every want and telling her what she wanted to hear we told her the truth.

No need to thank me. You and Sue seem like good people and I was glad to help.


Cranbiz,

You have more experience there than I do so you would know better than me, I've only been there about a month. It is to bad that it seems there are more know-it-alls and the like.

I did forget some that there are always two sides to every story.

About cell phones, IMO if CMs have their phone with them onstage it should be off and in their pocket. They are at work and on company time and shouldn't be making or recieving personal phone calls. It is bad enough for a park CM to use a phone onstage but for a driver to do so while driving is even worse as that is a safety hazard.

When I am down there next week I will report any CMs doing something wrong/dangerous to Guest Services so that proper action can be taken but in the same vein I will also praise the CMs who go above and beyond to GS so they can be rewarded.

It is CMs like you that make WDW what it is. The CMs are a big part of why WDW is the most magical place on Earth and why many people enjoy going there many times.

[leftcoaster]

I am not a member of the board x in mentioned in the original post, but I did click on the link to read some of the posts over there. One thing I did notice is that there is no 'icon' to report a post. Unless you are supposed to report the post in a different way.

...IMO, there are actually three sides to most stories: one side, the other side, and the truth lies somewhere in the middle.

Cheshire..I know your username from a different board, other than the one we are talking about. ;) Pleased to meet you. :)

[Figment76]

I am not a member of the board x in mentioned in the original post, but I did click on the link to read some of the posts over there. One thing I did notice is that there is no 'icon' to report a post. Unless you are supposed to report the post in a different way.

Coming out of lurkdom to say, there actually is one. It's an exclamation point with a triangle around it in the lower left-hand corner of the person's post. As a nonmember, you might not be able to see it.

Also just wanted to add my voice of support. You CMs are great and have added little bits of magic, whether you knew it or not, to every one of my trips to Disney.

The atmosphere over there on Board D can get toxic to the point that I usually don't post because of the drama that can happen. I stick to the Photo board and sometimes the DVC boards. Disney's supposed to be something we all enjoy, not something we're supposed to rake each other over the coals about.

[leftcoaster]

Coming out of lurkdom to say, there actually is one. It's an exclamation point with a triangle around it in the lower left-hand corner of the person's post. As a nonmember, you might not be able to see it.

Also just wanted to add my voice of support. You CMs are great and have added little bits of magic, whether you knew it or not, to every one of my trips to Disney.

The atmosphere over there on Board D can get toxic to the point that I usually don't post because of the drama that can happen. I stick to the Photo board and sometimes the DVC boards. Disney's supposed to be something we all enjoy, not something we're supposed to rake each other over the coals about.

You're probably right. Since I am not a member, I did not log in. Thanks.

I am a member of board "W" and it just amazes me how people cannot use the search function for a thread that was discussed a week ago, or even a few days ago. I've thought about why, and seriously think the SGs start new threads to make them feel "important" or maybe to "hear" (see) themselves think.

FWIW, I planned our entire trip back in May by doing searches. I started no threads, and I asked no questions. IMO, there is no reason to cycled new threads that ask, "Which moderate resort should I stay at?", "Which restaurants should I eat at?", or the best: "HELP!! I'm leaving in 5 minutes and I need to plan each of my days!!!"

But I guess that goes along the same lines of these people spend thousands of dollars for a vacation, and have no idea what they are doing, where they are going, or how to do it.

.....

And I cannot say enough for the CMs!

[ktulu]

I tend to post the "Hey, I'm going" just to brag to the people who want to go but can't ;) I tried to participate in other board, just too much going on and too many clique's.

Lefty, I plan my trips the same way. Usually just to see what the crowds are like (since I only seem to go when big things happen, Pirates last year, Nemo...) I actually do things like, oh, google or, and I know, I'm radical in this part of my planning, but I CALL Disney and ask them if I need a question answered! I find that the CM's are really helpful, and most of the time, have more clue than $randomposter on $board_

[Princess Susi]

I am now very sorry I posted there, got flamed royally for defending the CMs on that board. I had been a member of that board for a year and have always noticed a certain cliqueishness about it. I probably did not word my responses very well on that thread, but I think that the way to deal with a problem if you have one at WDW or DL is to take it to City Hall and write a letter if you have to. What generally happen with threads where a person is complaining about a CM is that then a whole bunch of other posters tell their *stories* about bad CMs and it DOES become a CM bashing thread. It happens all the time on all the other boards. When I have a problem at the parks, I deal with it IMMEDIATELY and take care of it. I definitely did not clearly statemy opinion, as one poster over there said it is hard to communicate thoughts on a computer screen when cannot see the gestures and facial movements of the person posting. I also was incensed by one poster who wanted the OP to PM her the information about said "incident". That was just uncalled for! If this person uses that info to malign any cast members they *think* might be the ones, that is just wrong. If the OP of that thread had immediately acted on her incidents, then there would be no need to open up the can of worms she did. AND, who knows, she might just have misunderstood the popcorn CM, who maybe heard *someone* else asking about the exit and THOUGHT it was her or she may have looked like she was looking for something and the CM waas trying to be helpful. You don't know in these situations, because we only get the OP's POV. There are ALWAYS two sides to a story. I asked the adminisstrators over there to remove me as a member of the forums. I have no desire to go back there and post ever again. The cliqueishness I mentioned above is rampant there and if you do not *belong* you are S.O.L. I will get any trip info I need directly from Disney in the future.
I like thisforum because it is honest and down to earth and it is a place for CMs and guests alike to vent about the stupid stuff that happens in the parks. And for a poster over there to say that this board is uninforned, makes me laugh. :hysteria: The CMs after all are the MOST informed people about Disney, except maybe for those over on the other board who THINK they know it all and can tell you EVERYTHING thereis to know about the Parks because they have been there at least 10 trips and they have seen it all! And for the CMs that are new and don't know some things yet, I have never really encountered any that could not find a CM who did know the answer to my question. For the most part 99.9% of the CMs are stellar and the others, they just don't last because they don't have what it takes to work in a Disney Park. You want bad employees, go to any amusement park, and you will see just how amazing Disney CMs really are!
And as for the poster over there who said it was a good idea for me to crawl back under my rock (I was using a bit of dry hUmor about being lurker which they did not get) who gave me a thumbs up for doing so, I have a finger for her too, but it ain't my thumb! :hysteria:
And really when it comes down to it, what does it matter if all the posters over there want to have a piss party amongst themselves, there are many people who know about the REAL magic of the CMs and will always love them, even if and when they ARE having a bad day. As I said on the other board, the CMs are NOT animatronics,after all, they are flesh and blood human beings who have feelings like all human beings and I try to cheer them up if I notice they are a bit down or glum! Isn't that what anyone would do for someone else, Oh, I guess not!
So I will stop preaching now and go about my day...But All of you at this this board know how much I love :love: the Disney CMs and I would defend them to my death, well sorta, I went down in flames :flamethro over at the other board for ya! Keep up the great work at the Parks and on this board. It is the BEST board on the web, after all! SGT and Disney CMs: YOU ROCK!!!!!
sues

[Conservative Hippie]

I know all us marsupials look alike, but I think you're thinking of Big Wallaby. He's the driver]because[/i] I would treat SG's as they deserve!!! :twisted: :D:

I got my marsupials crossed :p:

[mechurchlady]

I will not be a martyr for CMs. I know that often the problem is in the complainer or in a misunderstanding. You cannot change the minds of the other boards. You cannot get them to see anything but their side of the story. It is like telling a charging rhino that it is headed for a wall.

I see them dissing everything because that is how the get the emotional gratification. Poor baby had a boo boo then baby gets love and attention. They cannot get love and attention with a trip report or some fun things that happened.

Yes I am a whiner and am working on it. I am learning from here that I am one. You might as well not go to them boards if you do not understand that some boards will shoot down anyone who defends a whiner.