Judging from the article, it seems that they just spoke with CMs at the ticket booth window, and also a guest regulation window outside of the park. None of the CM interaction that the author wrote about took place inside the park.Moonliner wrote:Did I miss something in the story? The author is complaining to CMs in City Hall about his wife's birthday being an AP blackout. How did he get in the park to complain? If it was a blackout, he either paid, or came in on another ticket. If he paid, did he pay full price or the $40 upgrade? Or am I all wet and is Disneyland guest relations outside the gate?
You know, what really gets me is that the author flat-out refuses to admit that he and his wife were ignorant for not reading the rules and for acting really, pretty selfish. He acts like they were poor victims.