Birthday Don'ts

[Shorty82]

That might just be for down here? I am 110% sure it is either correct or that GR completely had no clue what they were telling me. (It only took talking to about 20 different people and the final guy researching it)
So... it does work for candy here? If so, I will be hitting up the main street confectionery tomorrow. FL doesn't have laws on expiring gift cards, and I think it was Zazu who told me it expires at the end of the year. (might have been doctor_mckey which would explain a ton)
At least they gave you training on what the card IS unlike the SCMs down here where I had to tell them what the card even is.

It works at the Confectionery as that is a merchandise location, not a food location.

[Lasolimu]

Do you think this could be any more complicated? I am trying to think of a good short sentence which gives all this information and while I am getting close it isn't really that simple of a sentence yet. Alright from now on in this post I will refer to the food as merchandise as "candy," I will refer to food locations as "food," I will refer to the standard items such as t-shirts and what not as "standard," and I will refer to the crystal and artwork type of products as "specialized" to avoid confusion later. Okay, in the "candy" locations, can you also get "standard" goods? Can you get "standard" goods in the "specialized" locations? If the first question is yes and the second question is no, than it seems like a good way to put it would be: "You can use it in any location that sells 'standard' merchandise for any item they sell." If this works it seems like the easiest way to phrase it in the future

[kurtisnelson]

It works at the Confectionery as that is a merchandise location, not a food location.

But then why do they have the restriction on food? I don't get why they have all these restrictions (except the can't use at operating participants)
I could see that it makes some since to not allow food since I think most people will be already buying food on their birthday.

[Shorty82]

But then why do they have the restriction on food? I don't get why they have all these restrictions (except the can't use at operating participants)
I could see that it makes some since to not allow food since I think most people will be already buying food on their birthday.

The restriction is on food locations. The card was setup to work only in merchandise locations. Since the Confectionery is a merchandise location the card works there. The only restrictions I know of with the card are that someone can't get a CM discount and use a Birthday Fun Card, which makes sense considering CMs are not eligible to get the card, and it can only be used at Disney owned shops, not Operating Participants.

[Alyssa3467]

It's illegal for a gift card in the state of CA to expire. Some confusion over this stems from us originally trying to make it only good on the DAY OF the birthday by saying "It's a fun card, not a gift card", but that was stupid, so they dropped it and dropped the expiration date.

This actually contains a bit of misinformation itself. Gift cards in California can expire under limited circumstances, as indicated on the California Department of Consumer Affairs FAQs and Tips on Gift Certificates and Gift Cards page.

Q.2. Can a gift certificate or gift card contain an expiration date?

A. No. However, this general rule is subject to the following exceptions:

A gift card that can be used with multiple unaffiliated sellers of goods or services may contain an expiration date. If so, the expiration date must be printed on the card.

An issuer may accept funds toward the purchase of a gift certificate from one or more contributors as a gift for another person (the "recipient"), and may require a date by which the recipient must redeem the funds. This exception is applicable only provided that each contributor is given a full refund of the amount paid where: the funds are contributed for the purpose of being redeemed by the recipient by purchasing a gift certificate; the time in which the recipient may redeem the funds is clearly disclosed in writing to the contributors and the recipient; and the recipient does not redeem the funds within the time disclosed.

Certain gift certificates or gift cards sold after January 1, 1998, are not subject to any of the rules discussed here. To be exempt, these gift certificates or gift cards must contain an expiration date, if any, in capital letters in at least 10-point type on the front of the card and must be either:

• Distributed by the issuer to a consumer without charge under an awards, loyalty or promotional program; or
• Donated or sold below face value at a volume discount to employers or to nonprofit and charitable organizations for fundraising purposes, if the expiration date is 30 days or less after the date of sale; or
• Issued for perishable food products.

The Birthday Fun Card is given without charge as part of promotional program, but it lacks a printed expiration date. The lack of a printed expiration date is why it cannot expire, not the fact that it's a gift card.

I suspect not having an expiration date probably has saved our friends in Guest Relations from some headaches; if they went ahead as originally planned and had the cards expire, SGs would probably incorrectly cite California gift card law and argue that Disney was breaking the law when it in fact was not.

[Lasolimu]

Okay, I think I fully understand where the card can be used, "Any Disney owned store where you are offered a bag for your purchases that does not sell limited edition products such as crystal and artwork." I think this is as close as I can get a simple one liner that you can tell people who ask in the park. If there is anything this line doesn't work for let me know and I will try and revise it to make it work.

[Shorty82]

Okay, I think I fully understand where the card can be used, "Any Disney owned store where you are offered a bag for your purchases that does not sell limited edition products such as crystal and artwork." I think this is as close as I can get a simple one liner that you can tell people who ask in the park. If there is anything this line doesn't work for let me know and I will try and revise it to make it work.

Maybe at DL but at WDW we don't have the limited edition limitation AFAIK. AFAIK guests can use their card to pay for part of the price of the artwork and other limited edition pieces we carry (part since nearly all cost more than the value of the card.

[Lasolimu]

Maybe at DL but at WDW we don't have the limited edition limitation AFAIK. AFAIK guests can use their card to pay for part of the price of the artwork and other limited edition pieces we carry (part since nearly all cost more than the value of the card.

Okay, so DLR CMs need to use the longer one, but it seems that WDW CMs just need, "Any Disney owned store where you are offered a bag for your purchases."

If these are true than it seems we have come up with a simple answer for a simple question that seems so complicated.

[BRWombat]

WOW - that's a lot of misinformation on the fun card!!! Here's the official training I got to give to guests from City Hall.

The Fun Card, worth $69 for ages 10+ and $59 for ages 3-9, NEVER EVER expires. It's illegal for a gift card in the state of CA to expire. Some confusion over this stems from us originally trying to make it only good on the DAY OF the birthday by saying "It's a fun card, not a gift card", but that was stupid, so they dropped it and dropped the expiration date.

It is good at select merch locations, Guided Tours, Photopass, Ticket Media but NOT food locations. Candy (candy palace, Marcelines, etc.) counts as merch, not food. "Select" locations means no specialty stuff or stuff from Vendor locations (no limited edition original artwork, no crystal, silhouettes, parasols, face-painting, etc.) Your standard apparel, souvenirs, etc. are all OK. In Downtown Disney, it works at the Disney-owned locations (World of Disney, Marcelines, Vault 28, and the Pin Traders Pavillion.)

I have NEVER heard of this charging a card then crediting the gift card thing for Guided Tours thing - perhaps that was a one-time thing for someone whose Fun Card hadn't been activated properly or our card scanners in the Tour Gardens Kiosk weren't working properly that day (which wouldn't be out of the realm of possibility.)

Hope that clears some things up!! Happy Birthday!

So... not good at a restaurant, but probably would work for the purchase of a warthog costume?

[GRUMPY PIRATE]

So... not good at a restaurant, but probably would work for the purchase of a warthog costume?

Yes...and no!!!


hehehehehehe


RUM?