I hate when guests ask....

VonSeegs · Post by **VonSeegs** » Mon Oct 04, 2004 9:41 pm

PrncssCinderAlly wrote:my biggest pet peve: How many miles you walk in a day? (ref to load belt at mansion) and also, now that splash's FP machines are moved, every one asks where to get one but no one will listen when you answer it once, they have to get in line and one by one ask you the EXACT SAME QUESTION!!!! grrrr! I've come to learn to just yell it about 3 times every 5 min and then they go away ... and the dumb ones still ask.... :roll:

Try working Matterhorn when on an average of once every 45 seconds you're saying, "No we don't have fast pass. No it doesn't say that we do in the map. Yes you have to wait in line. Yes a line that long is only 15 minutes."

Main Streeter · Post by **Main Streeter** » Tue Oct 05, 2004 6:20 am

VonSeegs wrote:Try working Matterhorn when on an average of once every 45 seconds you're saying, "No we don't have fast pass. No it doesn't say that we do in the map. Yes you have to wait in line. Yes a line that long is only 15 minutes."

Custodial gives maps out upon request, sometimes maps are even taken by guests from our pouch :roll: No matter how often I tell guest there are no Fast Passes @ Matterhorn they insist]

Main Streeter · Post by **Main Streeter** » Tue Oct 05, 2004 6:33 am

Polar33 wrote:Half of the day shifts that I worked during my first summer were on the churro wagon out front of the Matterhorn, so I feal your pain.... The other half of my day shifts that summer were spent on the popcorn wagon in Tomorrowland. I had many days were I had a line that formed just to ask that damn question. After a while I just told the first person the directions and then just told everybody else that asked afterwords to follow them.

Polar, didn't you work with a really great, funny too, ODV CM Josh A? He used to talk abt giving directions so often he'd finally just say "pass it on down." Josh always made everyone laugh. Wonder why he quit? Maybe he's still @ DLR & we work diff hrs.

Stduck · Post by **Stduck** » Tue Oct 05, 2004 9:55 am

Fastpass...evil devil like tool. So with it being Haunted Mansion Holiday our fastpass line goes around the side of the house. I'm at Groundskeeper doing the screening wheel chair thing. These (obviously APs) people say "Isn't fastpass supposed to go up the stairs?"

"Nope this is mansion holiday you go around the house once"

"But we'll wind around forever"

"No you won't"

"This is fastpass its supposed to be fast"

"We garentee a 5 to 20 minute wait upon return."

I liked my ride when fastpass went away.

IndyandMarion · Post by **IndyandMarion** » Tue Oct 05, 2004 10:09 am

Ah the pleasure of dealing with Annual Passholes...I mean passholders.

I know, a lot of them are actually nice and not up tight. But every so often...

Like one time at Fantasmic! I was doing radio (So that instantly makes me a target), had a woman come up and ask
"Where's the entrance for Annual Passholders"
"Why? Think the card makes you special?" (Acutal answer...not joking around, one of the managers had managed to piss me off real bad, which is a challenge in it's own right)

Anyways she actually said "Yes, I pay a lot of money for this pass, where is it?"
"We dont have it." (I wanted to add) You want special seating, buy the dinner package" but refrained from it.

Zazu · Post by **Zazu** » Tue Oct 05, 2004 3:32 pm

Polar33 wrote:After a while I just told the first person the directions and then just told everybody else that asked afterwords to follow them.

I did that once, "See those folks in the red shirts? Follow them. Only not too close, they may think you're stalking them."

The guests gave me The Look, so I decided that wasn't a good on-stage line.

Main Streeter · Post by **Main Streeter** » Tue Oct 05, 2004 5:00 pm

IndyandMarion wrote:Ah the pleasure of dealing with Annual Passholes...I mean passholders.... Like one time at Fantasmic! I was doing radio (So that instantly makes me a target), had a woman come up and ask "Where's the entrance for Annual Passholders"
"Why? Think the card makes you special?" (Acutal answer...not joking around, one of the managers had managed to piss me off real bad, which is a challenge in it's own right) Anyways she actually said "Yes, I pay a lot of money for this pass, where is it?"
"We dont have it." (I wanted to add) You want special seating, buy the dinner package" but refrained from it.

Oh, this question is a P I T A

Have finally become honest with this question from AP guests. Tell them]

GMC · Post by **GMC** » Wed Oct 06, 2004 3:47 am

Stduck wrote:Fastpass...evil devil like tool. So with it being Haunted Mansion Holiday our fastpass line goes around the side of the house. I'm at Groundskeeper doing the screening wheel chair thing. These (obviously APs) people say "Isn't fastpass supposed to go up the stairs?"

"Nope this is mansion holiday you go around the house once"

"But we'll wind around forever"

"No you won't"

"This is fastpass its supposed to be fast"

"We garentee a 5 to 20 minute wait upon return."

I liked my ride when fastpass went away.

yeah honey, that's everyday at indy.

"hi we have fast pass, are we in the right line? (at rotunda, just before the film room.)"

"yes" (playing dumb)

"but the person next to me doesn't have one"

"oh" (do i care?)

"so is this the right line?!" (probly getting annoyed)

(time to be intelligent-ish) "well, you see,-" (interrupted)

(interrupting) "no i don't see why i'm in the same line as a non-fast pass guest!" (now has special privliges, and probly God-like powers... all made up)

"....(is she finished? i hope so) as i was saying, once you reach the top of the ramp out there, the fast pass line merges with the stand by line, at this point everyone is in it together, you make your ways here, to the rotunda, where you wait, typically, less than five minutes, to see our 2 minute safety flick, that the state says we have to at least show you (even though, you're not going to pay attention and still put the belts on the wrong way, ...and ruin my life) from there you on the the next part of the line, where you wait to be grouped, then you wait for your ride, and then we make sure you didn't f-up seatbelts 1a-proper buckeling. and then you ride, and go on your merry way!" (please no more questions)

"what about if i went that way, i see people over there, is that fast pass!?" (this guy is trying to doop me into going the wrong way!)

"NO miss, that's for wheelchairs" (Crap crap, she's holding up the line, the counts are going to drop, ahh and all the fast pass patrons that are stuck behind her, crap crap, they're all going to bitch and moan "this was more than 20 mintues" yeah right whatever, i've only been arguing here for 19 minutes, you still got ime, save the bitchin for someone who cares, ahhh!)
"miss, if you'll continue right this way, we'll get you on as soon as possible"

"..." (whatever, he doesn't know what he's talking about, he just works here, hey that guy has a nametag too, i'll go bother him with my problem which was bred out of my own stubbornness!)

Stduck · Post by **Stduck** » Wed Oct 06, 2004 11:10 am

You see GMC dahling. I did mansion holiday last year during Christmas I know the hell that is coming. I had just gotten used to not having it and loving every second of it. Now its back. Plus the idiots with fastpasses lined up out side the gate so bad that we had to stop checking times and lett everyone who had a fastpass in regardless (yes the GC lead made that decision) ARGH! make the insanity stop!!!!! I can't wait till the mansion line makes use of the extended queue, the fountain queue and the crossover queue. You know that raised area people stand fo Fantasmic? Yes that becomes out queue too if it gets that bad.

hulkcoaster · Post by **hulkcoaster** » Wed Oct 06, 2004 10:00 pm

^^Exactly why indy's fp line should go down the exit, no more special wheelchair line and standby gets to wait inside.