Actually, the rule is that up to 6 people, including the person in the wheelchair can go through the alternate entrance, if there is one. This will accommodate most families, where we run into trouble is when we get bigger families. And to be perfectly honest, it's often much easier to make exceptions and make them wait longer as a result than to split them up, it just depends on the size. For example, if there's 8 people but two are very small children, that will likely be lapsitters, I generally let them in. It depends on the attraction I'm working, I let them in if their party will take up the space of 6 adults. So at Snow White, I'll let them fill 2 vehicles since that's how many 6 adults will need. I figure they're taking up the same amount of space and affecting the line just as much if it was strictly 6 adults.Princess Susi wrote:This is what I thought was supposed to happen, but it seems more and more, the entire extended familia gets in line with gramma on her scooter, while letting the smallest grandchild steer and push the accelerator of said scooter.
And this is another problem: I thought NO one was supposed to be on the scooters except the disabled person, but I see small kids on the laps of the driver ALLTHE TIME and no one does anything about it. I would hate to get run over by a kid driving one of these.
Now if it's a group of say 10 or 12 and they're going to take up considerably more room than 6 adults would in the attraction, then they have to split up or a few of them not ride.
And as to the scooters, I always say something if they have a child on the lap or driving it. I actually had to deal with a guest situation where someone got hurt because a kid was on the lap of a guest in a scooter and made it move forward. Luckily, the guest that was hurt was the daughter of a CM so she knew exactly where to place the blame and was very pleasant with me. In fact, she was the daughter of a CM who works in the stroller shop, so that made it a bit ironic.
