You are totally right about that. It's a psychological effect]Theme Park Where wrote:Like others said, we always boosted our wait time at RnRC a bit when we were running at slower capacity (fewer limos on the line, someone needing some extra time to get settled into the limo, minor technical problems, etc.) or just before a rush. We usually kept them about 5 minutes over actual wait time as a rule too, because guests are less likely to complain about a wait being shorter than posted than they are about it being even one minute longer.
At Muppets, we kept a 15 minute wait time at a minimum unless we were truly at a walk-on (meaning the doors were open, and people were walking right in without slowing down). This was because many SGs didn't count the preshow as part of the attraction and we actually got complaints when we posted a 0 minute wait and they weren't going right into the theatre. That tended to happen when they had to wait any time outside the attraction. [/QUOTE]
That's kind of sad, because the preshow is great! I've been known to deliberately wait for the preshow when I take new people to see Muppets, because so much of it is brilliant.
