bombarded with a shitty morning

reivaX · Post by **reivaX** » Sat Jul 24, 2004 8:42 pm

matterhorn
greeter

a man comes up to me and askes me what there is to do at disneyland. i
ask him what he would like to see, as in what type of ride. he says, "thrill
ride."

first off in my mind i thinking, go to knott's or better yet six flag's, but
instead i tell him how great our rides are. mention the huge white
mountain towering over us providing shade, i mention splash mountain,
and thats about it cause space and thunder are both down. i also told him
that the other park was gear more toward the taste he craved.

"naw we did that in like 5 mins."

at this point a line had formed to my left and him to my right. i answered
a few questions to turn back and find this man reading my cast member
reference guide.

"what's this?"
"well it's a Cast Member reference guide."

folded in the guide was a stack of child switch passes and he bagan to
read that. elbow on the trash can leaning forward, ass out in the air. he
read the instructions on the pass and people casually walk up and
repeatedly ask about the non-existant fastpass machines.

"so this is for the kids, right?"
"yea."
"ok, cool." and began walking away from me.
"sir, i need that pass back."
"naw, it's cool i have it."
"no seriously, i need that."
"but my kids, i-"
"No! Give it to me NOW!" (note my nostrils were flaring and my
vision went fuzzy. my fists clenched and eyes wide open.)

all the guests that were waiting in line looked at me and things got real
quiet. he was frozen mid-step and his eyes jumped quickly from my face,
to my name tag, to the pass, and back to my face. he slowly got his body
to move, like his joints needed a good oiling. puts it in my hand, and had
the audacity to continue asking me questions regarding recommendations after had been completely embarrassed in front of about 20 people.

"my family and i are here for five days and i am bursting with excitment."

first of all, if he were an intelligent person he would have done some
research and made an informed decision on whether or not to stay at the
grand californian and come to disneyland for 5 days, i mean seriously.
knowing what i know now as a cast member, i would not EVER spend
money to come to this park.

-----------------------------------------------------------------------------------
part two:

people were very daring today. a seat or two jumped out of hold 2 on a
side and jumped over the slide gate while my manager and i had a
discussion about the greeter thing. (which for those of you who care, she
sided with me and backed me up)

people had tried to put 3 people in a seat that only has 2 seat belts. cast
members locked themselves out on a side causing a ride cascade. seat
belts were even more foreign to people and they couldn't for the life of
them figure them out. people were jumping out of sleds and switching
spots while moving. and this one lady had her 3 yr old son hop over the
track to sit next to her while pulled over to the spur track to prevent a
down time. it was crazy. and this was all in the course of about 3 hours.

how was your day?

SRT_GB · Post by **SRT_GB** » Sat Jul 24, 2004 9:51 pm

My day sucked too. Well, at least, my morning did. Right after I got back to work from my first lunch I helped two people with ECVs. They perched themselves on two ECVs that we had parked on the wall one behind the other. No problem, I stood in the middle so I could instruct them both how to use the ECVs at the same time. In the middle of my little tutorial a third guest rammed me really hard from behind with another ECV. I've been hit by ECVs quite a few times in my 3+ years at the Stroller Shop, but never that hard, and never in both achilles heels. I turned around, gave him a really pissed off look and yelled at him, "YOU NEED TO BE CAREFUL!" I wasn't in that much pain, so I finished helping the nice guests I was helping. When I finished with them I gave the guest that hit me and his entire party a dirty look and then I found out they returned the ECV and downgraded to a wheelchair. And the asshole just left the ECV in the exact spot where he hit me, blocking the path.

sledspace · Post by **sledspace** » Sun Jul 25, 2004 9:16 pm

place: Matterhorn
position: on the way to greeter

First of all, I had to go to parades, which I absolutely hate. So I was going to do Guest Drop Off, the easiest thing in the whole stupid parade. Of course, it was hard to move a bunch of people so I said screw it. Image the area next to Small World being devoted to about 40 stupid guest who happened to be in the parade. Lets think about it. More than 100 guest watching a parade vs 40 "I'm special, I'm in the parade moron." Anywas, it sucked. So I come back and log in and go to greeter. If only I gone to pyro.

On the way, I am stopped on B-side by the grouper who needs help with an SAP. HOLY SHIT ON A STICK. This guy was cussing me out, calling me racist and whole bunch of other crap that is just degrading. He parked his ECV outside instead of bringing it in with him. So we asked for some proof because people are assholes and lie to us all the time about having a wheelchair. He just goes off the wall. "You calling me a lier!?" was a common phrase for him. And of course he was black so he thinks i'm being racist (me, the most tolerant person you will probably find being racist does not fit) I trying was being nice and not raising my voice because it normally calms people down but this guy was crazy. He finally gets the key, does some more insults and wants to see a manager. Of course, the lead wasn't there so I had call for Fantasyland 1. Finally, the grouper puts on the moron, Fantasyland 1 and my lead show up and talk to him and guess what, the little ass explains the whole situtation like a normal f***ing human. MY GOD. YOU COULD HAVE DO THAT BEFORE FOR YOU DEGRADED AND BELITTLED ME you F***ing ASSHOLE.

So Saturday suxed little no other. I guess Sunday wasn't as good either.

GMC · Post by **GMC** » Mon Jul 26, 2004 3:45 am

all i can say is "thank the powers that be that we have gates at the train stations" saturday was hell for me as well. every station packed to the gills with guests, and even out the turnstyles into the walkways. I stopped my first train today because this little girl and her parents thought that she was impervious to the no standing rule. her siblings were all seated, everyone on her car was seated, frick, the only people standing were the ones in the lovely polyester costumes, even the engineers were seated, but no not her she was special. So not watching to see how far i was into the station i ring my bell, which is sorta like hitting a ride/E stop, the first two cars are in mainstreet station and the rest of the train is in the bushes. Granted if this were any other part of the track i would have hit the stop ten speils ago, however when in the diarama we're only supposed to stop the train for emergencies, otherwise the sprinklers go off, and we go 101 (which isn't so bad) or the engine has to put out it's flame, but i don't think they're allowed to re-light in the tunnels, so that could be bad. so anyway, all the conductors come spilling out of the station, including the lead, i'm hollering at the guest that the train isn't moving until the girl sits, and everyone else is like wtf. 7.5 hours of pissy moany guests, and that little girl at the 7.4th hour, i almost had to turn my pants into costuming, because i was shittin bricks mad. It was an out of body experience for me, almost, i'm just as Disney as the next guy, but when you defy the saftey directions, I take it personally, because i don't want to lose my job over some dipshit standing up and falling out, i guess i wouldn't be liable if i handled it the way i was trained, "SITDOWN NOW!" and "if everyone isn't SEATED IMMEDIATLEY the train will come to an unscheled stop, and the offending person or persons, will be asked to disembark at the next stop."

IndyandMarion · Post by **IndyandMarion** » Mon Jul 26, 2004 4:09 pm

Hm. Ok. Pull up a chair, this might take a while.

Lets see. Last night at some point when I was in the house at Fantasmic!, my locker was broken into, stole my money (Which was only 150 bucks, nothing really big for me but it still pissed me off...least they were nice enough to leave the wallet...but they leave a cell phone and an iPod, yeah so they could have had about 500-600 bucks worth of stuff with the money, pod and phone). And I find out about this when I go to get something to eat this morning.

Which leads me to opening Rock 'n' Roller Coaster. I'm done with training. Seriously, I could run the attraction by myself if I wanted to but I still had to fill out a few more forms stating that I will not "accidently" kill a guest (Cause I have that kind of mind if I get a stupid question). So Im in at 6:30 ready to begin the opening items. Yeah so we're three people short to open, which is just the point where you say SCREW IT and go home. Well 7:30 rolls around and I'm getting to check the gravity building when the opening manager says "Bad news, the other person who was supposed to finish your paperwork called in sick" (Which is understandable, because she has been sick the past few days). So yeah, I couldnt check the building so they are down to two people trying to open the ride (Plus the manager). Then, the enevitable happend...The ride went 101 before we opened. So the manager rushes me outside to help with crowd control (Since Im the only one who can talk to 70000000 people and every single one can hear me). 30 mins later, we finally open. But because I couldn't fill out those forms, I couldnt do much else other than stand-by, FP distribution and FP return the whole day, and we were still short inside.

To make things just a little worse, I had a group of about 10 bitching teens (Now Im 18. But I dont complain like this group did). Their time was 1:45. Ok. So EVERY TWO MINTUES THEY WOULD ASK IF THEY COULD GO IN NOW.

NO!

But our watches show 1:45 now.

Good, mine shows 1:40. And since Im the one running this, we'll go by my watch which is set to official return time.

Well cant you just let us in early.

NO! When your time comes around in FIVE MINTUES, I WILL ANNOUNCE THAT YOU MAY ENTER.

3:30 rolled around, I clocked out, raced home and am now hiding in my house.

My reason for all this crap today.....ITS MONDAY

GMC · Post by **GMC** » Mon Jul 26, 2004 4:31 pm

well my sign off went a whole lot better, no bitchy anybodys (at least not that i had to deal with.) just belt checks, and load consoles, two of the most un-social positions, ever, besides tower and advance positions. and when i was grouping, not a single person did anything to cause me alarm, or anger. :D something must be wrong, butt i'm sure i'll get my fair share of it tomorrow night on fantasmic!