I've been busy but I made it to Orlando alright.

[Zazu]

And a more intersting thing was this part. Apparently, the company is supposed to provide you with a sleeping room:

(d) If an employee is released from work with less than eight (8) hours until the beginning of the next shift, but remains on call, a sleeping room will be provided and the non-work period will be paid at the applicable rate.

You missed an important detail. Where it says, "remains on call," that means you are subject to being called back to work at any time during your time off. Shorty wasn't on call, he was permitted to go home, so no sleeping room is required.

Pity, that.

[Zazu]

Yea, that's the STCU contract, it applies to all WDW CMs....

Nope, the STCU contract only applies to full-time and part-time permanent cast members in one of the six participating unions. Granted, that's most of us.

Unions not in the STCU include Equity, Security, and the "service trades" such as plumbers and electricians. CMs in management, "office and technical", and Guest Relations are also outside the union system entirely.

Yeah, it's complex. But do read the contract, and ask your shop steward about the parts you don't understand. If they don't know, contact your business agent.

[accioetoile]

My favorite/worst shift was New Years Eve/Day. I worked 17 hours on New Years Eve until 1:30am, and then worked again New Years Day at 8:30, for 13 hours. That was one hell of a check, with all the overtime, doubleback, and holiday pay. It was as if I worked 53 hours. The only way I got through it all was by drinking lots of Mellow Yellow.

[Shorty82]

If Workbrain is correct someone is going to get it from me! I just looked at the schedule and it looks like I'm off all next week. I'm trying to make a living and save enough to get my own place. Can't do that if I don't work.

The schedule had better be wrong, I go full time in 7 days, on the 20th, so I'm supposed to be guaranteed at least 32 hours I thought. 0 hours is a whole lot less than 32! The hours some of my coworkers have been getting I'm hoping to get a good bit more that that.

On to some better news.

Did my first No Strings Attached today. I was in the Chapeau working the register when a guest comes up with a hat she wants to buy and get embroidered. She mentions that it was to replace one she lost somewhere in the park and that she had looked all over for it. Well, one of the people on sewing overheard and calls me to the counter that separates us and tells me to get a No Strings and replace it. I had never done a NSA before and didn't think of them in this case. Replacing a lost hat wasn't one of the examples I learned for using a NSA.

I excuse myself for a minute, go in back to get the book, go back out, fill in the NSA and tell the woman that we'll replace it free of charge. She was very happy. She said she was almost in tears while looking for the hat and was about to cry again she was so happy. It felt good to help her out like that and she left very satisfied.


The driver on the cast shuttle tonight was wonderful. He said good morning to everybody getting on, a decent number of people. We wait for a while for anybody else and I guess someone was running as he hollered out the door "you can make it, you can make it!", then just as the person gets there he closes the door "They didn't make it!" Of course he reopened the door to let them on. As we pull off I holler "You're to cheerful for 2 am!" and he responded that he had been there for twelve and a half hours and that it wasn't cheerfulness, it was numbness. He also mentioned we were his last run of the day so at least he was heading home himself soon.

As we approach Toontown he sees a number of people waiting and makes some comment about guessing he should stop for them. As they get on he made a comment about how if it wasn't for them we'd be home by now. We all boo them.

As we start the left turn into West Clock he comes over the PA "Left turn, everybody yell" and we all yell. "Right turn, everybody yell" and we all yell. Again "right turn, everybody yell" (turn to curve around the loop) and we all yell. "Lights coming on, everybody yell". Guess what, we all yelled. I holler out "my eyes!" and he says something about me being blind now, I didn't quite understand him.

Best cast shuttle ride ever. Most of the time the drivers don't say much, if anything at all but Jeff was friendly and funny. I was sorta regretting I didn't have any Guest Service Fanatic cards on me. We might all have been cast members but we were guests on his bus.

EDIT: I talked to my manager about the system showing me as a minor. We poke around on the Hub and CDS to see if we could figure out what the system has as my date of birth and the only thing we could find was the month and day in CDS, nothing else. She recommended I call HR on Monday to get it straightened out. I'm going to poke around on the Hub some more and see what I can figure out. I was talking to a guy in the locker room tonight and he said that SAP went down today and that maybe something in my file got corrupted. We'll see what happens.

[Shorty82]

Looks like the issue with the system thinking I'm a minor has been fixed. At least I can access the EHH again.

And it looks like the schedule is fixed. It is now showing me scheduled for the week of the 20th.

I just checked my time for this last shift and I found an actual problem (not like the imagined one of no hours for a week). It showed me getting off at 1:30 instead of 1:45. I was originally scheduled until midnight but a coworker who was scheduled until 1:45 wanted to get off earlier and I wanted some more hours so I took the last part of his shift. It looks like the wrong time for me to get off was put into CDS Friday. I worked until 1:35 then I clocked out which should have begun my 10 minute walk time. Workbrain shows me getting off at 1:30 and the clocking out at 1:36 as end of shift grace time. All this means I'm short 15 minutes of pay on my last shift. I'll talk to a manager about it tomorrow when I go in.

[Main Streeter]

If Workbrain is correct
Did my first No Strings Attached today. I had never done a NSA before and didn't think of them in this case. Replacing a lost hat wasn't one of the examples I learned for using a NSA.

Shorty, NEVER, EVER rely on WorkBrain! :mad: WorkBrain is more STUPID than SGs. Always call scheduling with your questions. Scheduling has told me this countless times. At DLR we are slow so many new CMs have only 5 or 10 hrs. at the most. Run over or call & pick up shifts. Be politely vocal & you'll have a choice of shifts. Abt those NSAs... they are given out for so many reasons. I helped a new CM Thurs. do his 1st NSA. Piece of cake as you learned. Just don't forget to staple the price tag to NSA form. Very easily forgotten!! If you do forget, write the price of item in rather large #s & tell your lead the guest left before you had a chance to get the tag. Was quietly told this when I went to stores by my trainer. GOOD JOB!! Keep up the positives!! :)

[glendalais]

Shorty, NEVER, EVER rely on WorkBrain! :mad: WorkBrain is more STUPID than SGs.

HERE! HERE!

The rule of thumb here at the DLR is, if the printed schedule and Workbrain are in conflict, the printed ones prevail.

I've heard stories of people getting in big trouble for this before, too. One guy showed up 15 minutes late. He showed the lead the Workbrain printout saying he started at xx:30. The dailies showed him starting at xx:15, and when they checked his printed schedule, it said that he started at xx:15. He ended up being terminated and escorted off the property (he had already reached the top of the attendance discipline scale)

Workbrain is great for making sure you're getting paid for the right number of hours. However, always go to the printed word for when you're getting your schedule.

[Shorty82]

I was taught that you use CDS for your schedule. If there is any conflict between CDS and Workbrain CDS always wins. Thing is CDS is not accessible off property so I have to use Workbrain until I get back there. So far they've both agreed for me. When it comes to printing my schedule though I always print it from CDS.

The thing that happened last night is that I extended my shift some by taking the last part of a coworker's shift. He was scheduled until 1:45 so I stayed until then but the system was told I left at 1:30. In the MK we have a 10 minute walk time because of the cast shuttle so we actually leave our area 10 minutes before the scheduled end of the shift. That means I should have left at 1:20 last night instead of 1:35. I'll talk to my manager when I go in and hopefully they'll fix it without any problems.

Here we attach the receipt to the NSA, not the price tag. That is what I was taught during training and the manager who helped me with it yesterday said (she was right there and I had never done one so I got her help).

[February]

OMG! Shorty!

Best cast shuttle ride ever. Most of the time the drivers don't say much, if anything at all but Jeff was friendly and funny. I was sorta regretting I didn't have any Guest Service Fanatic cards on me. We might all have been cast members but we were guests on his bus.

I am 100% certain that we had Jeff as a bus driver during one of our previous trips. He was the best driver we ever had- and he did the thing with everybody yell, he had us saying 'wheee!" every time we went over a speed bump, we did not want the bus ride to end. It was one of the highlights of our entire trip.

I found out that he is from my home state- his sister lives like 10 minutes away from me LOL and he said he had a nickname among the bus drivers when I asked how I should indicate which Jeff he was when I wrote to Guest Services to tell them what a smashing time we'd had aboard his bus.

It has to be the same guy. Every time we go back to WDW and get a on a bus we hope it's going to be him. We've had some other fun drivers in the meantime but this guy sticks in our memory.

Has to be the same guy LOL

I hope you get all of your stuff straightened out! I have been in a union once in my life (food and commercial workers) and frankly, they did nothing to help me. They tried, one time the Steward was in the store's GM's office and ready to go over the desk and throttle the little weasel for the way he was talking to me (this was not a Disney job btw) but I grabbed him by the arm and said "Let it go, Jim, he's not worth it."

I quit that week.

Bru

[GRUMPY PIRATE]

OMG! Shorty!



I am 100% certain that we had Jeff as a bus driver during one of our previous trips. He was the best driver we ever had- and he did the thing with everybody yell, he had us saying 'wheee!" every time we went over a speed bump, we did not want the bus ride to end. It was one of the highlights of our entire trip.

I found out that he is from my home state- his sister lives like 10 minutes away from me LOL and he said he had a nickname among the bus drivers when I asked how I should indicate which Jeff he was when I wrote to Guest Services to tell them what a smashing time we'd had aboard his bus.

It has to be the same guy. Every time we go back to WDW and get a on a bus we hope it's going to be him. We've had some other fun drivers in the meantime but this guy sticks in our memory.

Has to be the same guy LOL

I hope you get all of your stuff straightened out! I have been in a union once in my life (food and commercial workers) and frankly, they did nothing to help me. They tried, one time the Steward was in the store's GM's office and ready to go over the desk and throttle the little weasel for the way he was talking to me (this was not a Disney job btw) but I grabbed him by the arm and said "Let it go, Jim, he's not worth it."

I quit that week.

Bru

I know that sometimes that bus drivers can really make a good moment! Sometimes the guests don't get it!! we were riding on a bus and the driver was playing trivia with bad puns thrown in, and the family next to us was looking at each other and making comments like, why is he talking?