Not a power outage story but in the same vein. I worked in third level tech support at Northern Telecom supporting telephone switching systems. I got a call mid afternoon from a telephone company tech. He said they had just swapped out an old electromechanical switch for one of our solid state systems. It worked for the first day and then died. He had been working on it for a couple of hours and it was dead.Ms. Matterhorn wrote:The guy finally said he couldn't see if it was plugged in, it was too dark in the room, because there was a power outage.![]()
I had him strip it down to the basic cards to run a logic test. It failed. We started doing additional tests when he asked if he could take a break because the room was hot. "How hot?" I asked.
"About 110 degrees." he replied.
"Dude, the system will not work in temps above eighty. You gotta get the room cooled down."
It turned out the old system had been in a equipment room on the roof of a warehouse and the new one went into the same space.
The tech said he'd get the warehouse manager. The manager got on the phone and I told him what the problem was. He said he'd get it fixed fast and gave the phone back to the tech. In the background I heard a huge crash of breaking glass. I asked the tech what happened. The tech replied, "The manager picked up a chair and threw it through the window!"
The room cooled down and the system came back on line. The manager said he'd have an air conditioner installed the next day.
I like guys who take action instead of doing studies.