Ever say "yes" to a guest just to get them to go a

SpaceRanger · Post by **SpaceRanger** » Fri Mar 26, 2004 11:29 pm

I hate guests who will ask you a question, like "do they have funnel cakes at *name of another location*" and when you tell them no, they say "you don't know?" or "you're not sure?" so then they ask the cm standing right next to you. I'm like no, I didn't say I'm not sure, I just said no, as in no they don't. Today we had a guest who asked 3 other cms I was standing next to a question like that, so I just told her the answer was yes. Sometimes the best answer isn't the right answer, it's whatever will make the annoying guests go away quicker...

Dante101 · Post by **Dante101** » Fri Mar 26, 2004 11:34 pm

I'd always be upfront with the guests when they asked me stuff (unless they were pissing me off), and it'd drive me nuts when you give people a straight answer, and they didn't believe you - like they thought you were giving a "Disney policy" answer, or you were joking, or you were guessing.

I'd usually tell them to their face, "if you don't believe me, then don't ask me."

Then I'd walk away and kick the nearest child... :roll:

Pschtyckque · Post by **Pschtyckque** » Sat Mar 27, 2004 12:03 am

People on the Canoes always claimed we were on a track. So we told them to point to a rock somewhere on the River.

Once they selected one, we rammed the canoe into it. Then we told them to pick another rock. We would run into that one too. We did this until they conceded.

It's the extra mile we go to for our guests that sets us apart from other theme parks.

SRT_GB · Post by **SRT_GB** » Sat Mar 27, 2004 12:13 am

I hate that! If they're so convinced that they're right, why the heck to they bother asking the question in the first place? And if one of us tells them a definitive answer to their question, why would the two CMs next to me tell them a different answer?

Pschtyckque · Post by **Pschtyckque** » Sat Mar 27, 2004 8:29 am

If they're so convinced that they're right, why the heck to they bother asking the question in the first place?

They want us to crack. They're hoping they can learn some insider secret.

Dante101 · Post by **Dante101** » Sat Mar 27, 2004 11:10 am

"Dammit! Okay, ya got me! Disney is secretly replacing all world leaders with advanced audio animatronic figures! Yes - you heard me right! Oh damn - what have I done?!? Now they're gonna come after ME!!! Oh god in heaven, help me! HELP ME!!!"

DisneyPrincess · Post by **DisneyPrincess** » Sat Mar 27, 2004 5:18 pm

I want to tell them, "If you didn't believe me about what I was going to tell you, then why did you waste both of our times by asking me" or something stupid like that.

Pschtyckque wrote:People on the Canoes always claimed we were on a track. So we told them to point to a rock somewhere on the River.

Once they selected one, we rammed the canoe into it. Then we told them to pick another rock. We would run into that one too. We did this until they conceded.

It's the extra mile we go to for our guests that sets us apart from other theme parks.

That's great :)

coffeegirl9 · Post by **coffeegirl9** » Thu Apr 01, 2004 9:24 pm

I love it that guests think that they know more than us! It enables me to tell them that since they knew a better answer than mine, that they would be perfect for a job here! Then I give them directions to TDA Casting.