Guests just find a way to get under your skin.

Grumpy · Post by **Grumpy** » Sun Mar 21, 2004 5:05 pm

This whole week, I feel like I'm almost taking it in the ass. Stupid guests are stupid guests, and eventually they get under your skin, but it's still funny as hell to talk about how dumb they are. When they're being rude dickheads, and you can't be rude, sarcastic, or honest right back to them, I don't know about the rest of you, but it gets under my skin soo bad. Past few days, everytime I step offstage, the first thing I want to do is just SCREAM!! I feel bad for my non-cast-member friends and family that have heard me just be cranky! I'm sure a lot of you are probably feeling the same way. There is someone that told me that he can make guests see their stupidity, without making it obvious.

On the flip side, I did have a guest last Monday when I was working in Westward Ho, that seriously asked me when the 7:00 parade would start. I wanted to say "are you stupid, or are you just testing me?" I looked at the guest and told him that it would start at 7:00. He walked out, stopped, I think he realized that he asked a stupid question, and kept going.

Anyway, the joy of all these out of town bastards going on spring break early. . . .

SpaceRanger · Post by **SpaceRanger** » Tue Mar 23, 2004 12:22 am

I've been feeling the exact same way all week!!! The week ended on a not very good note, there was a point where I had to just bite my lip to keep from crying/cussing/screaming onstage. As soon as I got my break I was backstage throwing out words that no one there thought I knew lol

I think the only way I'm able to stay sane is by knowing that very, very soon I will be transfering to a place where I won't be having to deal with as many stupid guests...

Zazu · Post by **Zazu** » Wed Mar 24, 2004 9:44 pm

SpaceRanger wrote:I think the only way I'm able to stay sane is by knowing that very, very soon I will be transfering to a place where I won't be having to deal with as many stupid guests...

So... you're transferring to a position backstage, where you'll only have to deal with stupid cast members? :?

SpaceRanger · Post by **SpaceRanger** » Wed Mar 24, 2004 10:09 pm

Zazu wrote:
SpaceRanger wrote:I think the only way I'm able to stay sane is by knowing that very, very soon I will be transfering to a place where I won't be having to deal with as many stupid guests...
So... you're transferring to a position backstage, where you'll only have to deal with stupid cast members? :?

haha YUP! I know, stupid cast members can be worse than stupid guests sometimes... but I'm willing to take my chances ;)

Pschtyckque · Post by **Pschtyckque** » Wed Mar 24, 2004 10:15 pm

I disagree.

By letting the guests get to you, they have won. You can give sarcastic answers, but you have to be smart about it.

Working on Indy height check with a good friend, we would often be approached by teenagers who would duck under the height stick, like it was the funniest thing ever. So we would respond in kind. We would both throw the height sticks, and fall to the ground in hysterics. Once done, we would stand back up, regain our composure, and await the next round of idiots.

There was nothing the guests could do. We simply played along with thier joke. The fact that we made them look like asses was just an extra benefit.

Zazu · Post by **Zazu** » Wed Mar 24, 2004 10:45 pm

Pschtyckque wrote:By letting the guests get to you, they have won. You can give sarcastic answers, but you have to be smart about it.

Exactly! An example:

A family was coming up to the turnstile at the Toontown RR Station. Instead of following his wife and kids through the turnstile and boarding the train, this guest hops over the fence right in front of me.

Me: "Mr. you do not board attractions by hopping over fences. If you want to ride, you have to come through the turnstile like everyone else. The exit is at the end of the platform. Use it now."

He: "You don't have to treat me like a child!"

Me: "No, I don't. And you don't have to act like a child. But you did, and the two come as a set. Now please exit the platform."

The key here was saying this loudly enough a number of guests heard, and they all busted up laughing ... including his wife, who was laughing loudest of all.

He went out through the exit, walked around to the entrance again, and this time he used the turnstile.

Me: "Hi, welcome aboard!"

He:

Me:

Pschtyckque · Post by **Pschtyckque** » Wed Mar 24, 2004 11:00 pm

Brilliant!!!

I was on turnstile of PeopleMover one day, explaining our wheelchair policy to a very patient guest, when a rude bastige nearly shoved her out of the way. He demanded directions to the Skyway station. Naturally, I sent him to the Fantasyland side, a much longer walk. He stormed off.

The wheelchair-bound guest realized what I had done, and we both had a good laugh. She thanked me profusely, as she said people had been running into her all day.

Dante101 · Post by **Dante101** » Fri Mar 26, 2004 11:20 pm

I loved it when people get pissed off, and call me an a*hole, and then still expected me to help them with their problem. I'd even tell 'em, "you expect me to bend the rules after you call me an a*hole?"

...friggin' morons...

The squeakiest wheel doesn't get oiled by me. They wait longer.

My favorite move was on Star Tours, where I'd deliberately position rude guests as the last ones in a row that didn't have enough seats to fit them. So I'd play dumb and they'd have to wait for the next cabin. And if I really didn't like them, I'd e-stop the following cabin, so they'd have to wait longer. :twisted:

Dante101 · Post by **Dante101** » Fri Mar 26, 2004 11:21 pm

So I guess, in a sense, the rude guests did get special treatment from me...

Dante101 · Post by **Dante101** » Fri Mar 26, 2004 11:22 pm

Actually, this was easier on Subs. If you planned it right, you could have the guests there for hours (theoretically)...