Parenting at its finest

Disneyland Resort Cast Members post your stupid guest tricks here. This forum is not for general Disneyland discussion. Please use the Break Room, for non stupid guest trick topics.
Weeble
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Post by Weeble » Fri Feb 13, 2004 1:26 pm

hehe, of course they don't like it. But at that point I already have their credit card autho and the signed policy. Even if they dispute it with their credit card they won't win.

There are certain people who will take advantage of whatever situation they are in. I had a guy just last week, he had a charge for room service for $145.00. He comes up to the desk and says, I'm not paying this, I didn't order room service. So I look up his signed receipt and it's signed by him but it's actually from the lounge. The person who posted it, posted it to the wrong outlet. So he says...

Guest: well, it's not room service and so I shouldn't have to pay
Me: but you ordered this sir, this is your signature
Guest: right, but not through room service so there is a mistake!
Me: but you drank all this liquor and ate this food correct?
Guest: yes! But not through room service, so this bill is wrong and I don't have to pay!

Needless to say, he had a smug little look on his face that disappeared when I reprinted his bill and...oops! Now it says lounge instead of room service.

:twisted:


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Post by pixiedust » Fri Feb 13, 2004 2:01 pm

tourbunny wrote:question for everyone: when you give someone $500 of you hard earned money, don't you even read the fine print????
I actually asked an AP that question once. She owed a hefty amount of money for parking in the downtown lot all day and then trying to tell me we never told her that she couldn't.

I first showed her the writing on the back of her card that said "Parking in Mickey and Friends Parking Structure Only" and she claimed that she never looked at the card. So I asked her if she had taken the time to read the contract she signed when she got the pass, and she said "no... I didn't think there was any reason to." So, I then asked her if she had read the sign that quoted the parking rates on the way into the parking lot. She replied with a resounding and snotty "No. I guess I don't read things."

I explained to her that she DID owe the amount the machine was charging her, and I recommended that she read thing when she signs them, or look for signs when she goes places to make sure she is in the right place. She was NOT happy. :)



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Post by tabacco » Fri Feb 13, 2004 3:16 pm

Yeah, I can't tell you how many dozens of guests each day buying tickets at the DTD booth used to ask if we validated parking for the DTD lot.



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Post by Wubbo » Fri Feb 13, 2004 8:45 pm

hey weeble we should like start another section of the forum named "Castmembers' IotherI jobs". i work at arbys and working in drive thru makes disneyland look like a walk in the park :? (ummm... yeah) but anyways a typical conversation goes like this:
customer: can i have your 5 for 5 deal?
me: well it's actually 4 roast beef or 3 beef n cheddars or 2 chicken sandwhiches for 5
customer: yeah i want the chicken 5 for 5
me: it's 2 for 5 ma'm
customer: yeah the 5 for 5
me: no ma'am 2 for 5
customer: *yelling* that's what i said the 5 for 5!
repeat 3x
customer: oh okay can i have 2 chickens
me: which kind?
customer: ummm...what kind do you have?
READ THE DAMN MENU!



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Post by Zazu » Sat Feb 14, 2004 12:52 pm

Mr 13 wrote:I know what you mean like the saying guest leave there brains at the Gate. :)
Trust me, I've searched all over the entrance plaza, and not a brain to be found. I don't think the folks we talk about here had one to leave behind!


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Post by flippin_mermaid » Tue Mar 30, 2004 1:27 pm

It seems like most parents these days want everyone but themselves to raise their children.

I remember one incident, a couple years ago, when I was working at the Frontierland Pin Cart and happened to witness a boy, about 7 years old, sitting on and leaning way over the wooden fenced railing at the entrance to the land...I knew this would happen...he fell right in. I rushed to the railing but he was retrived quickly by a security guard who'd also been watching the incident. The child wasn't hurt at all and actually exclaimed "That was fun!" but the mother was PISSED. The guard asked her to watch her child more carefully and not let him climb on the railings, for the safety of her own child and then suggested she take him to First Aid just to make sure he was ok and get him cleaned up....and she freaked out on him. When I told her I'd seen the whole thing and that she was standing right there not saying a word to her son, she then turned on ME and told me *I* should have been watching him! SHE was on vacation! I was so baffled I just turned around went back to my cart. I couldn't say what I'd WANTED to say: "Why the FUCK did you even have kids????" :bang:


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Do they even care? no, their too lazy.

Post by ghettommc » Sat Apr 17, 2004 1:01 pm

I have an appalling parent story. Sometimes, I swear, can't believe these people.
One day I was working on the cotton candy cart that used to be in front of the castle. A woman came up to the cart and told me that she had lost her son. I directed her to "lost children" and told her they could help her out there since I didn't have a radio. She looked at me like I was crazy and said; "That's too far to walk." I told her it was actually really close and I even pointed out to her the first aid and told her it was right next door. She looked at me again and complained how far it was and then walked away in the other direction! I was shocked! Doesn't she even want to find her kid? Some people are so lazy! :x


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Post by marie » Sat Apr 17, 2004 9:46 pm

i was working Fl theater last year and these two women come up to me and tell me that they cant find there kids ages 3, 5, & 7. So i start going through the questions. How long have they been missing, where was the last place you saw them?
Guset answerd : " four hours ago in fount of the main gates. We left them with irresponible people. We have no clue what park thier even in "

Me ( thinking holy crap your at the back of the park ) : "Excuse me let me make a phone call to see where they are at."

my lead was happy to make that phone call so i can make shure that they did not leave. security came out and took them back. apperently they had them for the hole four hours and were waiting to find them.



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Post by SRT_GB » Sat Apr 17, 2004 10:32 pm

A few years back I heard of a woman who was separated from her son for six hours. Most of that time the child was sitting at Lost Children. Then the woman had the nerve to demand a refund for not being able to spend the day with her child.


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Post by CujoSR » Sun Apr 18, 2004 12:17 am

Since the subject has kind of skewed in this direction I think I will add my own tale.

I was Cashing at Burr-bank Ice-cream when I heard this lady screaming for her child outside right after the Electric Parade. After about two mins with no-one stoping to help her I finally walked outside asking my lead to call Security and Lost Children. The woman was hysterical and I thought she might even go into shock (there's my CERT training kicking in). It was bad. So I finally got her to sit down with me so I could calm her down before security showed up and she could make a good description. It was right then I realised that her family was there the whole time just staring at her wondering why she was so upset.
HELLO!!! Her child is missing!!
Finally security got there and got a description of the missing girl. Apparently the little girl got swept up in the crowd after the parade and just kept walking. Main Gate caught her before she could leave.
I did get some props from my general lead about how I handled the situation, but now I wonder if it was for helping someone or just shutting up a disruptive guest so it may not interfere with the experence of other guests. Damn now the paranoia slipping in.


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