NemoRanger wrote:Oh and lastly, I had a guest stop me and ask where he could log on to computer in some sort of business center or computer cafe.
This looks like a revenue opportunity to me. Most hotels have business centers. If you've got guests looking for an internet cafe in the park give it to them. If they want to spend big bucks to get into the park and additional money to spend their day sweating over a hot computer then make them happy.
Case in point. My last company made data storage systems. We were happy to be a network attached storage (NAS) company. We looked down our collective noses at storage attached network (SAN) companies.
During a board meeting the chairman asked the vp of engineering who was also one of the two founders why we didn't do SAN. The vp/founder replied that we were a proud NAS company. The COB asked if any customers has asked for SAN and were they willing to pay for it. The vp/founder said that yes we've had requests and they were willing to pay for it. The COB asked if customers want it and are willing to pay then don't you think we should take advantage of a revenue opportunity. The vp/founder thought about it for a few seconds and said yes we should give our customers what they want.
Three months later we had a combined NAS/SAN system that, in short order, made millions for us.
If the customer is willing to pay, give 'em what they want.