Post
by neonkittens143 » Sun Jun 03, 2012 8:36 pm
As a Haunted Mansion cast member, and newly appointed trainer. Per our GAC policies, you would show your GAC to our greeter in the front, and they will tell you where to go from there. Either it will be through the regular line, depending on how long it is (if they're doing that, the wait will be less than 20 minutes), or they will send you to an alternate line that will then merge you into the regular line that has about a 15ish minute wait before you would be on the ride, which does include the time it takes in the stretch room (approximately 3-5 minutes, and 3-5 minutes of wait inside before getting onto the ride, so about 5ish minutes of being in the actual regular line outside, stay to the RIGHT!). When you get to the doors that lead you to the stretch room, that is when you tell the CM that you do not wish to see the stretch room, they will escort you to a hallway that leads toward the exit where you will encounter the wheelchair assist cast member who will be putting you onto the ride. So basically, you're not going to be waiting more than 20 minutes, a time that Disney has worked with the ADA to approve for our ride, among others.
I hope that was at least a little bit helpful, and you can let me know if you have more questions. I do deal with a lot of GAC's, and people who try to abuse the GAC system. While I don't like the people who abuse it, and are using it purely to cut the lines, I have absolutely ZERO problems with people who legitimately need their GAC, and I always go out of my way to do what I can for them. So definitely don't feel bad if you need a GAC, its there to make your time at Disney easier :)