Ok here's the story.
I have Disney Mobile Cell phone. It was turned off on the 2nd of Aug for non payment. I owed them $472.00. I talked with the Financial service supervisor on the 2nd and told him I got some money comming in on the 30th and would oay it then and re activate service. He said ok.
So yesterday I called at 8:30 am and tried to pay them with my credit card. I am told that the day before (the 28th) the accnt went from suspended status to terminated and the computer woul dnot take my payment by phone and that I would have to mail it in.
I said that was BS that the accnt was to remain open untill the next biling cycle so I could pay it. I asked them "If I mail in the payment what will they do with it?" she said they would post it to the accn't. I said "Then why can't they do that now with my card?"
Well, cutting this story short it took me literaly all day untill 4:30 that afternoon and talkign to 5 different supervisors untill they FINALLY tookmy payment so I could reactivet my srevice, and buy a 2nd phone for my wife.
The last girl I talked to was great (sounded cute too and I enjoyed our flirting back and forth *wink) she fixed it all, got everything set up. I told her how unbelivable it was that they would call me every month asking for payment and now that I was trying to pay them they didn't want it.
My wife said I should have called and asked when the bill will go to collections because I know they will take a credit card payment by phone.LOL
I was more then PISSED. At my wife,my son,AND the phone company. Of course my son says "That's Bull Shit dad",as I'm looking at the bill. (183mins to his gf in El Paso @ 02:00 in the am)
