Non-english speaking guests

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PatchOBlack
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Re: Non-english speaking guests

Post by PatchOBlack » Fri Oct 15, 2010 12:53 pm

Mayonnaise wrote:What did you call them before "A Bugs Life"?

8^)
I'm betting something along the lines of "A pain in the rear". :cat1:



Whazzup
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Re: Non-english speaking guests

Post by Whazzup » Fri Oct 15, 2010 9:05 pm

Shorty82 wrote:Fantastic Line Information Keeper
So it's really a FLIK and not a FLICK. Okaaaayyy. ;)



Rob562
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Re: Non-english speaking guests

Post by Rob562 » Sun Oct 17, 2010 12:51 am

Mayonnaise wrote:What did you call them before "A Bugs Life"?

8^)
Bug's Life came out in 1998. I know that the FLIK system wasn't instituted until well after that. (Heck even *FastPass* didn't exist in 1998...)

I know before that they'd sometimes use hand-written wait time cards, though they were usually pretty good at estimating wait-times based on how much of the queue was being used vs current attraction capacity. (Then FP came and fowled that all up)

-Rob



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Re: Non-english speaking guests

Post by 5th Dimension » Sun Oct 17, 2010 1:28 am

I think they are bad show. They look ugly hanging from the sign, they are an inconvenience to the guest, the beeping of the scanners drives everyone crazy, and in the end, guests never see the results. Alright, so sometimes if you hand out a crapload it changes the wait time on the sign, but that can be changed by other means (which is more difficult than it should be).

But occasionally, guests like to carry it (and I'm guessing keep it too). Some kids or adults will ask "what is that" and I'll say "it's a secret mission, do you want to do it?" they excitedly say yes. I never explain why it's a secret, but whatever. Many times I don't feel like trying in vain to explain to someone who doesn't speak English about how it works, so I'll just say "nevermind."

I've seen a people go on what I call a FLIK rampage of just handing them out like candy without scanning them, especially at the end of the night when the greeter doesn't want to carry them back in.



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Re: Non-english speaking guests

Post by Nobleman » Sun Oct 17, 2010 1:40 am

5th Dimension wrote:I think they are bad show. They look ugly hanging from the sign, they are an inconvenience to the guest, the beeping of the scanners drives everyone crazy, and in the end, guests never see the results.
I agree. I'm not nitpicky and I'm sure guests don't really care one way or another, but I just feel it could have been implemented better with a silent system that didn't trouble guests to knowingly carry a tag around. Something like shooting a guest in the back of the head with an RFID dart and tracking its travel through the line would be better... and more fun.



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Re: Non-english speaking guests

Post by Goofyernmost » Sun Oct 17, 2010 9:15 am

Hey, I got one of those on Soarin back a couple of weeks ago. I was using a Fastpass and the starting CM handed one to me and asked me to give it to the CM at the other end.

It just occurred to me that I never even looked at it. I carried it in my hand with my Fastpass and never even looked down at it. As it turned out I was pulled from the line early because I was a solo and they needed just one extra. I gave them the pass but I doubt it gave them a really good feel about how long the fastpass line was. I was at least one cycle ahead of where I should have been.


:goofy: :goofy:

Rob562
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Re: Non-english speaking guests

Post by Rob562 » Mon Oct 18, 2010 12:22 am

5th Dimension wrote:I think they are bad show. They look ugly hanging from the sign, they are an inconvenience to the guest, the beeping of the scanners drives everyone crazy, and in the end, guests never see the results. Alright, so sometimes if you hand out a crapload it changes the wait time on the sign, but that can be changed by other means (which is more difficult than it should be).
I'd always assumed that the SOP was for the CM to hand out a FLIK card on a regular basis without being told by the beeping to do it. If they're supposed to give out one every 5 minutes, you can approximate 5 mins and just give one out.
I thought the beeping was *supposed* to just be a reminder in case they missed the 5-minute mark, but it seems like more and more CMs aren't bothering to scan cards before the beeping starts, and are just relying on the beeping to tell them when it's time to scan another card.

Makes you wonder if they could come up with a themed audio sound for each attraction to replace the beep... Tinkerbell's sound for Pan, a rocketship for Space Mountain, train whistle for Big Thunder, a "bing bong" page sound for Soarin, thunder for Tower of Terror, animal sound for safari, etc etc. Something that would blend into the background sounds for most Guests, but able to be picked up by a CM who knows the sound.

-Rob



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Re: Non-english speaking guests

Post by lady ulrike » Mon Oct 18, 2010 8:18 am

Rob562 wrote: Makes you wonder if they could come up with a themed audio sound for each attraction to replace the beep... Tinkerbell's sound for Pan, a rocketship for Space Mountain, train whistle for Big Thunder, a "bing bong" page sound for Soarin, thunder for Tower of Terror, animal sound for safari, etc etc. Something that would blend into the background sounds for most Guests, but able to be picked up by a CM who knows the sound.

-Rob
Honestly, it wouldn't work, it would blend into the background for CMs as well. There have been times while working at small world, that I've checked the time and I realized that the clock had just gone off and I didn't even notice. If a CM can not notice the small world clock going off, then they'll not notice everything you just listed above.



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Re: Non-english speaking guests

Post by PhilimusPrime » Mon Oct 18, 2010 1:18 pm

Rob562 wrote:(Then FP came and fowled that all up)

-Rob
Amen to that.

Does anybody know when they debuted GACs? What was the previous system, if there was one, for expedited access for special needs?



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Re: Non-english speaking guests

Post by Ms. Matterhorn » Mon Oct 18, 2010 9:51 pm

Mayonnaise wrote:I once got stuck with a FLICK card in a queue for an attraction that went 101, and wandered around outside it for a while trying to find a CM that wasn't too busy with the EVAC to take it back...

8^S
What is a FLICK card?


"Excuse me, are those ducks real?"
"Yes, sir, but the water is fake."

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