The Perfect Guest -- any suggestions?

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darph nader
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Re: The Perfect Guest -- any suggestions?

Post by darph nader » Wed Oct 11, 2006 12:59 pm

One item I forgot in my first post. See a proctologist "before" you go to the park. :rolleyes:



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Re: The Perfect Guest -- any suggestions?

Post by tacoboy » Wed Oct 11, 2006 1:20 pm

darph nader wrote:One item I forgot in my first post. See a proctologist "before" you go to the park. :rolleyes:
maybe the doc could find that stick shoved ever so tenderly up some stupid guests butts and save us a whole bunch of trouble :twisted:


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Re: The Perfect Guest -- any suggestions?

Post by Alyssa3467 » Wed Oct 11, 2006 2:56 pm

Main Streeter wrote:Carry at least one valid pic ID when a guest. Using a credit card or paying by check in stores @ DLR always requires a photo ID. We can't look at a guest, listen to stories, a bio & magically realize a guest is Honest Abe :rolleyes:
Actually, using a credit card doesn't always trigger an ID check. What does trigger an ID check is when the signature on the reciept doesn't match the signature on the back of the card, if there's one there at all.

On that note, don't argue with the cashier if he or she tells you that you have to sign your card, as per Visa rules and regulations (see http://usa.visa.com/business/accepting_ ... esent.html and http://usa.visa.com/download/business/a ... ee%20id%22 from Visa's web site), and don't argue with the cashier if he or she refuses to accept your unsigned card or your card that says "See ID" when you try and present an ID that does *not* have a signature on it (e.g. Annual Passport, new style military ID with SmartCard chip, most school IDs). An ID without a signature in conjunction with one that does have one (e.g. Social Security Card plus school ID) would work, however. And no, those cute little pictures that some card issuers put on the front of your card is does *not* constitute ID.



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Re: The Perfect Guest -- any suggestions?

Post by BirdMom » Wed Oct 11, 2006 6:39 pm

Always be in control of your children. This means not turning your back and chatting up that hot MILF/DILF in line next to you. No one wants to deal with your temper tantrum because you turned around and realized your kid is gone. Better yet, on the off-chance that you chatted anyway, have a tag/bracelet/lanyard securely attached to your child with your contact info (especially cell phone number), so found kid can be matched to lost parent.

Don't complain to the poor CM at the ticket booth/food window/store counter about the prices. Hourlies have no control over what you are charged. If you want to complain about price policies, please, write a letter to corporate in Burbank.

Don't take your frustrations about the size of lines out on CM's either. They can't help it if everyone and their brother decides to go to Disneyland on the 4th of July or whatever day you happen to find every line out to BF Egypt. Again, that is completely out of the CM's control.

PAY ATTENTION to the recorded spiels. I'll bet half your questions can be answered if you'd just listen to the tape repeating over and over again every visit. For example, the parking lot tram tells you to take your pre-prepared outside food to the Picnic Area. Why then, do I see people act surprised and then have fits in the bag check tents when they are told they have to go to the Picnic Area? The spiels tell you if a show is possibly going to be cancelled. The spiels tell you when the parade and fireworks will start. The spiels tell you no food/no smoking/no flash pictures.

"Remain seated" means just that on the rides. This was my biggest freak-out as a ride operator, because RO's realize the attractions are heavy machinery that can and do cause injuries and death when people don't do as they are told. 95% of the deaths and injuries at the parks has been because people did something they shouldn't have done - including riding something despite having a condition which was highlighted in the signage in the queues.

If your kid is too scared to ride something, do everyone a favor and don't force the issue. No one wants to spend 2.5 to 15 minutes listening to your kid scream "noooooooooooooooooooooo!!!!!!". Trust me. It's no fun for anyone, ESPECIALLY the folks who aren't related to your family. Just say, "we'll try it again when you're a little more mature..."

Conversely, if the child isn't physically large enough to ride with the height restriction, don't force it. I remember some kids looking more embarrassed than sad when watching dad have a hissy at first the R.O., then the Lead, then the Manager.

If you are an Annual Passholder, don't feel that you are priviliged above and beyond all the other guests. You are paying on average less per visit than our once-in-a-lifetime guests. You also may live in the neighborhood and can come any old time with some of those passes. Leave some of the fun stuff, some of the prizes, some of the unique merchandise for the once in a lifetime guests.

If your party has to be split for whatever reason, have the people in the first group tell CM's that you are all together, instead of getting mad at the CM's for not being mind readers and automatically "knowing." There's a lot going on and CM's are bombarded with information and requests from all sides. If no one says anything, CM's don't know the person with the wheelie behind the gate is with the other six already boarding...

Keep your own ticket on you at all times. Don't go sending one person to get fast passes then decide to exit, because guess what? You will need both handstamp and ticket to get back into the park. Don't question the policy either. READ THE BACK OF YOUR ADMISSION TICKET - THE FINE PRINT IN RED. It tells you you need a ticket AND handstamp. Don't hassle the poor old ladies and old men at the gate who ask you for both - they are just doing their jobs. If you were doing your job as a good guest, you'd be prepared and you wouldn't fight them over a policy they had no control over.

And AMEN to those who said pick up after yourself and be kind to the help. I know people working as hourlies who are better educated (Masters and PhD candidates) than most of the people coming through the gates and the poor CM's get treated like ignorant flunkies. You have no idea who is helping you and they want to like you, so make it easy for them to like you and be pleasant. That will make everyone's day go better.


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Re: The Perfect Guest -- any suggestions?

Post by DLRFantasmic!Dan » Wed Oct 11, 2006 6:44 pm

BirdMom wrote:Keep your own ticket on you at all times. Don't go sending one person to get fast passes then decide to exit, because guess what? You will need both handstamp and ticket to get back into the park. Don't question the policy either. READ THE BACK OF YOUR ADMISSION TICKET - THE FINE PRINT IN RED. It tells you you need a ticket AND handstamp. Don't hassle the poor old ladies and old men at the gate who ask you for both - they are just doing their jobs. If you were doing your job as a good guest, you'd be prepared and you wouldn't fight them over a policy they had no control over.
OVERALL: READ THE TICKET!!!! An admission tickets guarentees admission into the park, nothing else!!! It doesn't mean that you can do whatever you want!!! For example, move a table or chair for parade, fireworks, or Fantasmic! viewing. YOU MUST LISTEN TO THE CM!!!! It even says so!!!

Thank you, Bob Allen!!


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Re: The Perfect Guest -- any suggestions?

Post by mechurchlady » Wed Oct 11, 2006 10:13 pm

Staff does not care if you are related to a famous person, know someone famous, work with someone famous or have a lawyer in your family. Disney triple Goofy dares you to sue them.

A great way not to intimidate staff is to threaten to have them put in jail, sued, or fired. If they deserve to be fired then do you think they really are scared by your threats? Get with the real world as people doing their job will not fear getting fired, sued or jailed especially from a brain dead jerk like you.

Do not bring pets and leave them in the car. Security will break the windows of your car to get the pet out and you will have to pay for the broken window and possibly face animal cruelty charges.


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Re: The Perfect Guest -- any suggestions?

Post by darph nader » Thu Oct 12, 2006 1:33 am

mechurchlady wrote:Staff does not care if you are related to a famous person, know someone famous, work with someone famous or have a lawyer in your family. Disney triple Goofy dares you to sue them.

A great way not to intimidate staff is to threaten to have them put in jail, sued, or fired. If they deserve to be fired then do you think they really are scared by your threats? Get with the real world as people doing their job will not fear getting fired, sued or jailed especially from a brain dead jerk like you.

Do not bring pets and leave them in the car. Security will break the windows of your car to get the pet out and you will have to pay for the broken window and possibly face animal cruelty charges.
Oh churchy,churchy churchy.You reminded of an incident that happened about 100yrs ago. Some customer was 'upset' with me (i don't remember why) But he's yelling "I'll have your job for this". I told him " Hey you can have it,BUT can you put up a$$holes like 'you' all day long?" He looked at me dumbfounded,his buddy just snickered. :D:
Thanks for the memorys :cool:



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Re: The Perfect Guest -- any suggestions?

Post by darph nader » Thu Oct 12, 2006 2:01 am

tacoboy wrote:maybe the doc could find that stick shoved ever so tenderly up some stupid guests butts and save us a whole bunch of trouble :twisted:
NO, just use a crowbar to pry......well you know the rest. :cool:



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Re: The Perfect Guest -- any suggestions?

Post by BRWombat » Thu Oct 12, 2006 9:22 am

Wow, I knew you guys would come through, and did you ever! You do realize, don't you, that I have enough material for about 20 articles now?! The tough part will be whittling it all down to a reasonable size -- and keeping the tone light with some SG stories! (Not that you have to quit posting on this topic, though -- it's still great reading!)

Thanks again, everybody! I'll let you know when the article is published!


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Re: The Perfect Guest -- any suggestions?

Post by sja » Thu Oct 12, 2006 10:07 am

Me. I'm the perfect guest. :D:

I plan in advance. I know how tall the kids are beforehand and I know what's in rehab before we turn up at the parks. I park where I'm told and remember where it's parked. I know how to insert a park pass into the turnstile. I don't run people over with the stroller. I park the stroller where it should be parked. I know when the kids need a break. I know when the grown-ups need a break. I talk with CMs all time - they're cool. I say please and thank you. I study the park map, though I did get confused in the studios once and needed help locating the restroom. I don't break the rules. I don't argue with people. I put my trash in the correct receptacles. I make my ADRs in advance, turn up on time for them, and don't complain if there's a wait. I don't demand a window table in Le Cellier. :D: I wear comfy shoes and have rainwear ready. I use sunscreen. I don't complain if an attraction is down for whatever reason - hey stuff happens. I move all the way down to the end of the row - even at Fantasmic. ;) And at the end of a fantastic day, I locate my car and leave the park quietly and safely.

See, I'm the perfect guest. What do I win? :confused:



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