Are You Born a Tool, or Do You Become 1 When You Get an AP?

goose · Post by **goose** » Thu Sep 11, 2003 11:03 pm

Hey Max! Great post.

Well I completley agree with Polar. Barking orders at me will piss me off and I won't smile at the guest when they do that.

*Other things: When we ask you not to sit, stand, lean, jump, walk, or push something, we're looking out for your safety. Many have hurt themselves by ignoring us.

*Please move to the side if a 900 lb churro cart is coming your way.

*Don't ask me why the prices are so high. Unless you want to hear me explain the definition of a capitalist country.

*Hopefully everyone learned what a line was in preschool. But if you haven't, please read up on this practice before visiting Disneyland.

Dante101 · Post by **Dante101** » Fri Sep 12, 2003 12:39 am

coffeegirl9 wrote:but yelling at me can't magically make Space Mountain open, or lower the price on anything. It's nice that you think I have that kind of power, but it's not going to do anything but piss me off.

There ya go! Some of my most-used lines are "I'm sorry, I didn't make that decision" and "what would you like me to do?"

The second line works real good, because you're making the guest think (a feat in itself) and realize there is no point in continuing to whine to me. That's when they'll walk away saying, "You should tell your manager..."

Freak · Post by **Freak** » Fri Sep 12, 2003 1:31 am

You know, for some reason, now when I go to the DLR, I notice these nasty people more and more...Anyways, though I don't work there, I'm going to just add common sense here.

Treat others the way you want to be treated.

It can be that simple. If you're a nasty evil person yelling and stuff like that, I don't think someone is going to bend over backwards for you now. And whenever something happens, just go with the flow, don't get all anal about it. Of all the years of going to the DLR, I've been hurt and stuff like that, and no matter who's fault it is, I always just say "No big deal." And continue on with my life. I don't want any special treatment, no hotel room, nothing. Just because I was hurt (nothing seirous, just bruises and a few cuts here and there) in some way (my fault, or someone elses fault), I really don't want special treatment, I don't like it. And again, like I said before:

Treat others the way you want to be treated.

Fritter · Post by **Fritter** » Fri Sep 12, 2003 12:37 pm

Dante101 wrote: There ya go! Some of my most-used lines are "I'm sorry, I didn't make that decision" and "what would you like me to do?"

The second line works real good, because you're making the guest think (a feat in itself) and realize there is no point in continuing to whine to me. That's when they'll walk away saying, "You should tell your manager..."

Ha I get that all the time! I had a time when a lady came up to me on a churro cart:

Lady: "Excuse me, there is bird poop on that bench over there."
Me: "And what would you like me to do about it?"
Lady: "Go clean it up."
Me: "I can't leave my cart to go clean a bench that is not even close to me"
Lady: "Well you should."
Me: "Miss, that is not part of my job description, I'm just here to make churros. You can go over there and ask that guy (as I point to custodial)"
Lady: "You still should do it."

People these days...

Dante101 · Post by **Dante101** » Fri Sep 12, 2003 10:49 pm

Fritter wrote:Lady: "You still should do it."

"...and then you should bend down and lick my bottom, because I paid
$50 to get in here and I shouldn't have to touch toilet paper with my
own fingers..."

SirWillow · Post by **SirWillow** » Sat Sep 13, 2003 12:19 am

Nah, I was thinking that he should offer her a complimentary churro right
after he's done cleaning the poop off. And I do mean immediately
afterwards. :twisted:

tourbunny · Post by **tourbunny** » Mon Sep 15, 2003 1:28 pm

Buggy wrote:As a self-proclaimed stupid guest, I just wanted to mention a study I
read about years ago.

It seems that given the choice between asking a busy coworker about
how to use a copier and looking it up in the manual, a great majority of
people would interrupt the busy coworker.

It's just easier to ask someone than look it up yourself. It's human
nature.

I do ask stupid questions sometimes because it's easier, but I do try to
be polite about it and always thank the CM for the answer.

all i have to say to that is, when a guest knowingly choses to ask rather
then read they have to expect some sarcastic answer followes by an
annoyed eyeroll from us because we know that you just did that because
you are f***in' lazy. don't go to city hall and complain about the cm's
attitude because us working there are just gonna tell you "well did you
read that sign there?"

another thing guests could do to make our life easier is to NOT start their
sentence of with "i don't mean to complain, but..." of course you mean to
complaine just admit it!

the other thing that bothers me greatly is when guests cheat their way
into getting a special asstistance pass and then glance at me telling me
how stupid i was to let them get away with it. i did not let you get away
with anything you son of a ... i HAVE to give it to everyone so you were
not smarter then anybody else. quite the opposite, because of morons
like you , your line is also an hour long! so as nelson fom the simpson
sayed : HAHA!

another thing that annoyes me is beeing on a vip tour and it is visible
that i am with a guest on our way to do something and other parkguests
still stop me to explain fastpass. and then they get all pissed of when i
have to ignore them or tell then i cant talk right now or what have you.

as far as you guy's posts about one word commands - i totaly agree,
here is a usual conversation of mine:
guest : "map?"
me :" yes!"
guest :" yes what?"
me :" yes we have some..."
guest :" well then gimme one!"
me :" it's next to your left hand ,right there sir!"
oh and THE most annoying thing: people, please don't fire us on stage or
threaten to write a letter to corporate to get us fired. no , we don't
beleive you that you are a friend of cynthia harris' and no we don't think
that your cousin, who works at the studios can get us fired if you ask him
nicely. so just get off it!

VonSeegs · Post by **VonSeegs** » Mon Sep 15, 2003 1:41 pm

Dante101 wrote:
Fritter wrote:Lady: "You still should do it."
"...and then you should bend down and lick my bottom, because I paid
$50 to get in here and I shouldn't have to touch toilet paper with my
own fingers..."

LOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLO
LOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLO
LOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLO
LOLOLOLOLOLOL.........LOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLO
LOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLO
LOLOLOLOL

sailorick · Post by **sailorick** » Mon Sep 15, 2003 5:13 pm

As a longtime guest of the park and a registered lurker on this site (I
love it!) I thought this was a post I could finally comment on. I agree with
freak about treating CM's with the same respect you would expect for
yourself. It's the least a guest should do. Because of my job, I can visit
the park almost on a weekly basis and I spend lot's of time just sitting on
a bench at the hub or on mainstreet watching the people. It can be an
amazing show sometimes! All the CM's I meet have treated me (or my
party) with upmost respect. I have actually shaken hands with CM's
after rides! I've had great conversations with CM's about college, sailing,
racing or whatever. I "assume" for a cast member it's nice to have a
conversation (albiet, a short one) about something other then the ride, or
the location of the nearest restroom!! I'm sure after seeing 20,000 faces
all day, it's nice to see at least one smiling back (and offering the correct
party count!) Keep up the good work friends, you're a major part of why
my trips there are fun. Also keep posting to this site, it's a freakin blast
to read!

Rick
http://www.fotki.com/sailorick

VonSeegs · Post by **VonSeegs** » Mon Sep 15, 2003 5:16 pm

That was such a nice post Sailorick! Thank you! I wish all the guests could be like that. :D