Guests Who Ruin Your Day...

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PirateJohn
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Re: Guests Who Ruin Your Day...

Post by PirateJohn » Mon Apr 03, 2006 10:53 pm

tenprincess wrote:I was in the parks as a guest the other day, and decided to sit while I was waiting for my dinner reservations. Well the lady at the other end of the bench wasn't into sharing it and started lecturing me on how she's been on her feet all day and how rude of me to sit on the same bench as her. I just told her "Hope the rest of your visit is just as magical", and left. How rude can you be that you can't even share a bench!
Oh, I can guarantee if I had been in that situation I would have told the woman off in terms that would have made her hair fall out.



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Re: Guests Who Ruin Your Day...

Post by felinefan » Tue Apr 04, 2006 3:16 am

Why, did she feel she needed a bench for each buttock? :twisted: I bet she didn't just sit ON the bench, she probably sat AROUND the bench! Hope she didn't step on a scale in the park, 'cause I don't think she'd be too happy when the little sign pops up and says, "One at a time, please." If she was a criminal, the cops would have an easy time finding her--they'd just have to follow the holes in the sidewalk! :D: When she goes to the beach, she'd be one lucky lady, 'cause she'd be the only one getting a tan! Also, if Greenpeace saw her out on the sand, they'd be dragging her back into the water thinking she's beached herself! I bet all her pictures of herself must be an aerial view! She must be grateful for cellphones--no more getting stuck in phone booths! She must not only have her own Zip code, but AREA code as well! And lest you think I'm skinny, just about any of those would fit me as well! ( Okay, major exaggeration). I mean, jeez, did she just buy that bench for herself? Did it have her name on it? I've heard of shy people, but that's extreme! That woman must have more issues than Reader's Digest, and more hang-ups than a closet! She makes Howard Hughes seem like a normal person. If it'd been me, I would've dealt with her so she'd know what rude REALLY is.



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Re: Guests Who Ruin Your Day...

Post by DeeDee » Tue Apr 04, 2006 2:58 pm

OMFG ROTFLMAO...FelineFan, that was tooooooo funny. Thanks for bringing a little humor to my never ending afternoon.



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Re: Guests Who Ruin Your Day...

Post by Euterpe » Sat Apr 08, 2006 1:39 am

tenprincess wrote:I was in the parks as a guest the other day, and decided to sit while I was waiting for my dinner reservations. Well the lady at the other end of the bench wasn't into sharing it and started lecturing me on how she's been on her feet all day and how rude of me to sit on the same bench as her. I just told her "Hope the rest of your visit is just as magical", and left. How rude can you be that you can't even share a bench!
The worst part of that to me is that people will do that to other guests. I hate it when people are rude to me when I'm working, but to think that people will ruin other people's vacations just sets me off.

Once, I was with my friend getting ready to watch Wishes, when some guy come up behind me and he starts yelling at me because he was there first and he'd been waiting since 7 and we were blocking his view. Uhm, sir... THEY'RE FIREWORKS! UP IN THE FREAKING SKY. AND YOU'RE NEARLY A FOOT TALLER THAN ME. Ugh, but it bugs me cause he had no way of knowing that I was a cast member... he really thought he deserved a better view than what he thought was another guest who paid the same amount to watch the same fireworks. Did I mention they were up in the sky? I just hate that they would be rude to another guest that way.


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Re: Guests Who Ruin Your Day...

Post by Syndrome » Sat Apr 08, 2006 7:31 pm

That fireworks story reminds me of the time we took a backstage tour at Epcot and got a pass to the "special" viewing area for Illuminations. We learned that "special" does NOT necessarily mean good...just like the rest of the viewing areas, you have to get there early or you'll have a hoard of people in front of you. But we had suspected as much, so we got there early enough to get a spot against the fence. About five minutes before the fireworks, hubby and I feel people jostling against us. We ignore them. The jostling gets annoying. We turn around to see what's up, and there is a formally dressed couple standing behind us. The man snaps, "We're here with a WEDDING," like that's supposed to make some difference. We didn't respond, so he tried again: "I'm with a WEDDING party." Okay, great, I'm happy for you, but that doesn't mean I'm going to move and say, "Oh, okay Mr. Special, please take the viewing spot that I was smart enough to get here early for." Of course, I just thought that in my head, as he wasn't worth my breath. We just turned away and ignored him, and eventually he slithered off into some hole.

And another favorite...we were getting off Buzz on the moving belt, and this family suddenly stops dead in front of us. I think one of the kids was asking the CM something, but they were blocking our way and it's hard to maintain your position when the ground is moving. Finally my husband said "EXCUSE US!" loudly since they had been ignoring us, and the mother whips around and starts lambasting him that he is a rude bastard who shouldn't even be there because Disney World is for the CHILDREN. Gee, sorry, lady...I didn't see the sign that said "16 and under only, please" (I guess she figured that there should be an exception for breeders, since she was well past childhood herself).



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Re: Guests Who Ruin Your Day...

Post by Jumboshrmp » Sat Apr 08, 2006 11:09 pm

felinefan wrote:Why, did she feel she needed a bench for each buttock? :twisted: I bet she didn't just sit ON the bench, she probably sat AROUND the bench! Hope she didn't step on a scale in the park, 'cause I don't think she'd be too happy when the little sign pops up and says, "One at a time, please." If she was a criminal, the cops would have an easy time finding her--they'd just have to follow the holes in the sidewalk! :D: When she goes to the beach, she'd be one lucky lady, 'cause she'd be the only one getting a tan! Also, if Greenpeace saw her out on the sand, they'd be dragging her back into the water thinking she's beached herself! I bet all her pictures of herself must be an aerial view! She must be grateful for cellphones--no more getting stuck in phone booths! She must not only have her own Zip code, but AREA code as well! And lest you think I'm skinny, just about any of those would fit me as well! ( Okay, major exaggeration). I mean, jeez, did she just buy that bench for herself? Did it have her name on it? I've heard of shy people, but that's extreme! That woman must have more issues than Reader's Digest, and more hang-ups than a closet! She makes Howard Hughes seem like a normal person. If it'd been me, I would've dealt with her so she'd know what rude REALLY is.
Wow, there are about ten fat jokes in there that I have never heard before!
I'll have to try some of these on monday... :twisted:


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Re: Guests Who Ruin Your Day...

Post by dudspizza » Sat Apr 08, 2006 11:54 pm

Some of these stories remind me of the night we were watching the electrical light parade at MK. We didn't plan on watching, but we were at the beginning of the parade as it started and we found a spot right behind some folks sitting on the curb. We had to stand, but that was fine by us..... including our 5 and almost 3 year old. About half way through, the adults sitting on the curb decide to stand and wave at Mickey... they didn't sit the rest of the parade... totally ignoring us and the million other people standing behind them....... I guess they were they only people on vacation that night.....

Duds



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Re: Guests Who Ruin Your Day...

Post by ThunderCat » Thu Apr 13, 2006 6:43 pm

Syndrome wrote:We were getting off Buzz on the moving belt, and this family suddenly stops dead in front of us. I think one of the kids was asking the CM something, but they were blocking our way and it's hard to maintain your position when the ground is moving. Finally my husband said "EXCUSE US!" loudly since they had been ignoring us, and the mother whips around and starts lambasting him that he is a rude bastard who shouldn't even be there because Disney World is for the CHILDREN. Gee, sorry, lady...I didn't see the sign that said "16 and under only, please" (I guess she figured that there should be an exception for breeders, since she was well past childhood herself).
When I get a guest that decided to stop for no reason in front of me, I'll say, as politely as I possibly can, "excuse me," and attempt to walk around them. If they don't step aside, I'll repeat myself just as politely as before: "Excuse me." Same tone, same inflection. If they still don't move, I just smile and say, "pardon me, but I'm just going to keep saying 'excuse me' until you step to one side."

In a case like the one above, I would have asked the guest "Excuse me, but are you planning on moving forward? 'Cause if you're not, I'd like to move past." :) Another good line to use is to smile and say "Take your time, folks... but we're waiting on you."



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Re: Guests Who Ruin Your Day...

Post by ThunderCat » Thu Apr 13, 2006 6:52 pm

TowerTimmy wrote:Sometimes it really, REALLY irks me when the guests are SOOO rude and obnoxious to us. They know that we are out there for them, we do everything for them, and yet they STILL have to give us a hard time about it... argh... :mad:
I agree, Tim. Granted, I wouldn't say I get five obnoxious guests a day - more like just one. Still, that one jerk really can color your mood for the whole day.

I'm working the Grouper position at BTMR, and yes folks, we do in fact have a measuring stick right there before you get on the train. Part of Grouper's job at BTMR is a last-minute check that all our Guests are 40" tall or taller - cause Safe-D begins with... something or other. Anyhoo...

So this guest shows up first thing in the morning with a kid who's borderline - I mean, he was just 40" in his sneakers if he stood up ramrod straight. And when a kid is borderline like that, we'll check him at every chance we get (well, ever since an infant wound up racing through the town of Tumbleweed - but that's another story). Well, Mr. Guest decided he was fed up with us "harassing" his family (and yep, that's a quote, folks), and actually looked me in the eye and said: "Why don't you go back to college and get yourself a real job?"

I'd like to say that I shot back a retort that singed his eyebrows - but, sadly, I cannot. All I was able to do was to muster a half-smile and say, "Actually sir, I have a real job. You and your family have a nice day."

Coda to the story: teh CM who was working Dispatch overheard it all - and made sure Mr. Guest's lap bar was checked extra-firm. :D:



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Re: Guests Who Ruin Your Day...

Post by DLRFantasmic!Dan » Mon Apr 17, 2006 2:20 pm

blvinmagic wrote:Some guest come from sub-cultures where yelling and exhibiting belittling behavior is a normal way of conducting themselves in public. For instance, sub-cultures that hail from the New England States. (I am just stating a fact. If you don't believe me, just ask few guests behaving in this fashion where they are from).
Vietnamese people tend to yell alot!! LOL They have to yell over all the taxi cabs and horns in Vietnam!! LOL


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