"Have a Disney Day"???

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CleveRocks
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"Have a Disney Day"???

Post by CleveRocks » Sat Feb 18, 2006 6:27 am

I've heard a rumor, can any of you confirm or deny?

Is there any significance when a CM tells guest to "have a Disney day"? I've heard that it's meant in a negative way. True?

...never happened to me, I don't THINK, but I'm just insanely curious ...

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Re: "Have a Disney Day"???

Post by tenprincess » Sat Feb 18, 2006 11:44 am

I don't know if there is a negative meaning behind having a disney day, but I know if I have had a bad encounter with a guest, after providing guest service recovery, I'll tell them to have a magical day, meaning go jump into croc pit at animal kingdom.



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Re: "Have a Disney Day"???

Post by BirdMom » Sat Feb 18, 2006 1:42 pm

Sort of reminds me of telling guests that they were "special," code speak for an inconsiderate, selfish pain-in-the-ass, or to "have a nice day" for the same reason. Always said in a Mary Poppins, super sweet sort of way, of course ;)


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Re: "Have a Disney Day"???

Post by DLRFantasmic!Dan » Sat Feb 18, 2006 2:37 pm

Is it like "Have a magical day!!" where you use it with a angry guest and they have no way to fight it and just leave??


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Re: "Have a Disney Day"???

Post by darph nader » Sat Feb 18, 2006 2:51 pm

DLRFantasmic!Dan wrote:Is it like "Have a magical day!!" where you use it with a angry guest and they have no way to fight it and just leave??
I've done the same thing. After a colse encounter of th shitty kind, i'll tell the customer "HAVE A BETTER DAY" which means F**K YOU! IN my mind.Say one thing ,think something else. :twisted:



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Re: "Have a Disney Day"???

Post by Chloe » Sun Feb 19, 2006 6:12 pm

Where I am, "Have a magical day" equates to just that.
"Have a Disney day" is me wishing you the exact opposite :D:



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Re: "Have a Disney Day"???

Post by kickman77 » Sun Feb 19, 2006 8:53 pm

Chloe wrote:Where I am, "Have a magical day" equates to just that.
"Have a Disney day" is me wishing you the exact opposite :D:
you can just get a guest more angy by being he mos poilteand smileyperson thy ee met. In the area where I work we get rude guest most of the day and we are always polite and smiley to them which gets them more ticked off


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Re: "Have a Disney Day"???

Post by dudspizza » Sun Feb 19, 2006 9:40 pm

kickman77 wrote:you can just get a guest more angy by being he mos poilteand smileyperson thy ee met. In the area where I work we get rude guest most of the day and we are always polite and smiley to them which gets them more ticked off
Works being a school teacher too. I am dealing with a major pain in the ass parent right now... but I am killing that parent with kindness and they don't know how to react...... they will eventually quit riding me because they are not getting the conflict they so feel they need.



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Re: "Have a Disney Day"???

Post by BRWombat » Mon Feb 20, 2006 4:27 pm

dudspizza wrote:Works being a school teacher too. I am dealing with a major pain in the ass parent right now... but I am killing that parent with kindness and they don't know how to react...... they will eventually quit riding me because they are not getting the conflict they so feel they need.
I guess a lot of professions deal with that. I had one memorable trial on a traffic citation where this women insisted that the police officer who ticketed her had been extraordinarily rude. I knew the officer, and he is unfailingly polite. Well, on the witness stand, he was answering her questions politely and in an even tone of voice -- and she practically screamed at the judge, "SEE? He's being rude to me again!! Just like he was that day!!" :)


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Re: "Have a Disney Day"???

Post by mentu » Mon Feb 20, 2006 9:20 pm

well, just say "I hope your day is as nice as you are"



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