I spent $3,000 today to get in
Posted: Sun Oct 16, 2011 7:26 am
Today I had a guest ask me if their party could use thier fastpasses for 2320 at 2300.
SG: What time can we use our fast passes?
CM: What time is printed on the ticket?
SG: 1120
CM: Please come back in 20 minutes. Have you been on the Jungle....
SG: it's only 18 minutes from now what's the big deal?!
CM: I Know it's late but we are very busy right now I have a lot of people waiting in line you'd be cutting in front...
SG: It's late my baby is tired and we payed $3,000 to get in today
CM: Wait you payed $3,000 to get in today?
SG: Yeah we got Premium AP's.
CM: So you can come back ANY day of the year then
SG: We're just really tired and I came to you to help us out!
CM: I'm sorry I know it's late but we are still very busy and it wouldn't be fair to everyone else.
SG: so what you are saying is no?
CM: yes I'm sorry.....
What I don't understand is why Premium AP's especially new ones think that telling me about how they payed so much to come back whenever they want will get them what they want. AP's you don't own DL you are a regular guest like every one else if anything I value the family that is staying at a resort hotel for a week and buying all the merchandise for their one memorable family vacation then the guest who is gonna come 40 times a year spend no money and complain all the time. the guest staying at the resort buying the tshirt and eating the expensive food is who pays my wage not the AP that payed pennies for the unlimited admission.
SG: What time can we use our fast passes?
CM: What time is printed on the ticket?
SG: 1120
CM: Please come back in 20 minutes. Have you been on the Jungle....
SG: it's only 18 minutes from now what's the big deal?!
CM: I Know it's late but we are very busy right now I have a lot of people waiting in line you'd be cutting in front...
SG: It's late my baby is tired and we payed $3,000 to get in today
CM: Wait you payed $3,000 to get in today?
SG: Yeah we got Premium AP's.
CM: So you can come back ANY day of the year then
SG: We're just really tired and I came to you to help us out!
CM: I'm sorry I know it's late but we are still very busy and it wouldn't be fair to everyone else.
SG: so what you are saying is no?
CM: yes I'm sorry.....
What I don't understand is why Premium AP's especially new ones think that telling me about how they payed so much to come back whenever they want will get them what they want. AP's you don't own DL you are a regular guest like every one else if anything I value the family that is staying at a resort hotel for a week and buying all the merchandise for their one memorable family vacation then the guest who is gonna come 40 times a year spend no money and complain all the time. the guest staying at the resort buying the tshirt and eating the expensive food is who pays my wage not the AP that payed pennies for the unlimited admission.