Stupid Guest Tricks

At the water parks we will sell 50% discount tickets for Guests of CMs. Part of the procedure is a quick check in CDS to see that the ID is actually currently valid.

Last week one of the ticket booths called to Guest Services that they were sending a person over who was still on the clock. This CM came to the other person's window, out of costume, and was turned away because he was on the clock for about another 20 minutes.

We happened to have a manager in the back of Guest Services, who asked us if that CM returned to take down his name and Pernr, which we did. I don't know what happened subsequently, but our manager found where this CM worked and reported the occurrence to the CMs manager.

Twenty minutes. Getting fired over twenty minutes.

I can't say anything nice here about that...


Sorry, I can't bring myself to type the words Cast Member.

So, so stupid!!

Well, if they got all of their work done...

ktulu wrote:Well, if they got all of their work done...

They likely won't have any more work to do, so in that sense... yes, they got all their work done.

Gotta wonder if a salaried employee would get treated the same way.

Aren't salaried employees not required to clock in and out? ;) This definitely is not a good way to end one's job, especially when it seems that Disney is looking to cut back on their workforce from some of the news stories I have seen lately.

avengador1 wrote:Aren't salaried employees not required to clock in and out?.

I never was. Some days it would be eight hours, an occasional six, followed by weeks of fourteen. If I'd been clocking in I would have killed them on OT.

Cheshire Figment wrote:At the water parks we will sell 50% discount tickets for Guests of CMs. Part of the procedure is a quick check in CDS to see that the ID is actually currently valid.

Last week one of the ticket booths called to Guest Services that they were sending a person over who was still on the clock. This CM came to the other person's window, out of costume, and was turned away because he was on the clock for about another 20 minutes.

We happened to have a manager in the back of Guest Services, who asked us if that CM returned to take down his name and Pernr, which we did. I don't know what happened subsequently, but our manager found where this CM worked and reported the occurrence to the CMs manager.

I know I'm not a CM and therefore don't have a need to know, but I really don't understand what was being said here. What happened and why. You don't have to tell me but, I really am having a problem getting the picture in my mind. Who was late? Why? What did that have to do with the Water Parks 50% discount? I'm so confused.

hobie16 wrote:I never was. Some days it would be eight hours, an occasional six, followed by weeks of fourteen. If I'd been clocking in I would have killed them on OT.

Yep...I usually put in more that 40 hours.