Fighting height requirements
Posted: Thu May 13, 2010 11:49 pm
Im new one the board 1st of all so I didnt see one about this, a fellow cm told me about this place so I thought Id see how others felt. Last week this family got into a war over the height requirement at the attraction. When I say attraction I mean all of us working. The 1st cm asked if they could check the little boys height, because he looked rather small and was being carried right away met with hostility with a short "why!?"
She said "well be do have a height requirement of ___ins. Response was "Well I didnt see that, we waited this whole line and he cant ride." (still hadnt measured him) Clearly though to small. 15 minute wait time by the way.
The CM says yes, the is a height marker in the front along with a sign that tell about the attraction"
Again with the short answers "Well I (we) didnt see it"
Cm: "well we do speil periodic to the line about everything"
She looked at me because she knew I was listening and I mouthed to her with the period of time they would have been in line it we had speiled 3x. 3!
So there next response was "Well we couldnt here it" Which is comepletely possible in certain sections of the line only in the ride is going by, but everytime we had speil it wasnt. I did two out of three speils.They continued going round and round. Continuely changing the words didnt see/hear" and finally gave up.
I walked over to the other CM who had the mic at that time give a quick story of what things they were saying so she proceed to speil again speaking really slow. The family that got to ride looked at her while they were entering the ride vehicle. As they heard her talking says "you need speakers in your line" Who the hell do they think she was saying all that info to herself?
The grandma who had done most of the fighting sat out with him anyway, we offered a switch she said no she didnt want to ride. So she didnt want to because smallest grandson couldnt ride, or she didnt like coasters. They didnt want to wait and talk to a lead. Anyway the lead showed up barely 2 minutes laters I say. "so all are signage and height markers ran away, oh and we need speakers in our queue" Explained her the story, she went to check it out and they were all there and the listened while a Cm speils to the queue. Everything worked.
This is just one case but there are tons of fights where they need to see a lead or a manager because there child is to short and its always the ones who are missing by a inch or shorter. Its alwasy met with the "so they cant ride?" So my thought is do people choose to ignore the stuff in order to cause a fight and get some compensation for a child not riding (whatever it maybe) or are they seriously thinking of putting their child in danger because it ruins there fun if they cant ride all together. Fun or safety? Really?
She said "well be do have a height requirement of ___ins. Response was "Well I didnt see that, we waited this whole line and he cant ride." (still hadnt measured him) Clearly though to small. 15 minute wait time by the way.
The CM says yes, the is a height marker in the front along with a sign that tell about the attraction"
Again with the short answers "Well I (we) didnt see it"
Cm: "well we do speil periodic to the line about everything"
She looked at me because she knew I was listening and I mouthed to her with the period of time they would have been in line it we had speiled 3x. 3!
So there next response was "Well we couldnt here it" Which is comepletely possible in certain sections of the line only in the ride is going by, but everytime we had speil it wasnt. I did two out of three speils.They continued going round and round. Continuely changing the words didnt see/hear" and finally gave up.
I walked over to the other CM who had the mic at that time give a quick story of what things they were saying so she proceed to speil again speaking really slow. The family that got to ride looked at her while they were entering the ride vehicle. As they heard her talking says "you need speakers in your line" Who the hell do they think she was saying all that info to herself?
The grandma who had done most of the fighting sat out with him anyway, we offered a switch she said no she didnt want to ride. So she didnt want to because smallest grandson couldnt ride, or she didnt like coasters. They didnt want to wait and talk to a lead. Anyway the lead showed up barely 2 minutes laters I say. "so all are signage and height markers ran away, oh and we need speakers in our queue" Explained her the story, she went to check it out and they were all there and the listened while a Cm speils to the queue. Everything worked.
This is just one case but there are tons of fights where they need to see a lead or a manager because there child is to short and its always the ones who are missing by a inch or shorter. Its alwasy met with the "so they cant ride?" So my thought is do people choose to ignore the stuff in order to cause a fight and get some compensation for a child not riding (whatever it maybe) or are they seriously thinking of putting their child in danger because it ruins there fun if they cant ride all together. Fun or safety? Really?