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"SAP/GAP"

Posted: Mon Mar 29, 2004 5:44 am
by reivaX
working the matterhorn one evening i recieved a SAP guest and her husband while at "A" load. we are running 9 sleds and she hops in while her husband stands with the ECV at the SAP entrance waiting for her to get back. when her and her sled get back to unload i thank them for riding and ask them to step out to their right. everyone from the sled has left and she is sitting in her seat looking at people getting in to her seat. i say, "goodnight m'am." and she just sits there with a blank look on her face. i then hit my inhibit and walk over to her in a hurry and say,
"m'am you need to get up before we break down."
"well i need my wheelchair." in a tone you would slap the face of.
so i wave her husband over while yelling to him
"you need to come get your wife."
then she is subject to a goddamn miracle. she calls me an asshole and get out of her seat and climbs to the platform right out the exit as if she were not in anyway handicapped. then she has the audacity to file a complaint with me because of a discrepency between her dumbass husband and her fatass.

Posted: Mon Mar 29, 2004 5:51 am
by reivaX
in toontown, at gadget's go-coaster, i am at unload. a blind guest comes up and has 4 total in his party i run into an argument over the new GAP and the policy. i tell him i would let him on this ride but before he gets to the next attraction to go down the city hall blah blah... me and the other cast member find it a little odd that he is a well manuvered blind man. rotation comes between the coaster comes back in the station and leads the other cast member to mickey's housethe bling guest leaves and i remind him to pick up a GAP. 10 mins later i hear a message from mickey's house saying that a blind man had walked through mickey's house and was taking the pictures for his party of mickey! another fucking miracle! the "blind" man can see long enough to take pictures of mickey and his friends. what a magic place this really is.

Posted: Mon Mar 29, 2004 9:38 am
by SRT_GB
Reminds me of the people we get at Strollers who insist they can't walk but miraculously walked from the parking structure to the tram and then from the tram to our shop. That's not exactly a short distance, people!

Posted: Wed Mar 31, 2004 3:28 pm
by coldfire409
SRT_GB wrote:Reminds me of the people we get at Strollers who insist they can't walk but miraculously walked from the parking structure to the tram and then from the tram to our shop. That's not exactly a short distance, people!
I've always wondered how those people have gotten into the park. No matter what park you are going to, DLR, or WDW the walk from the parking lot to the stoller shop is a long walk. I just wish that they wouldn't give the courtisy wheelchairs to the guests to go from the parking lot to the main entrence.

Posted: Wed Mar 31, 2004 4:40 pm
by reivaX
oh i've got one more...

working coatser again, this lady, her mother, an 8 yr old, and 1 yr old walk up throught the exit and let me know they have two in their party that want to ride. i let the grouper know to save me a seat and i turn back around to the guest and ask to see their, at the time, SAP. she says, "oh i, uh, left it at magic mountain... i mean space mountain."
:? i say nothing and my grouper lets me know i have the seat open from behind me. the guest looks away uncomfortably and walks away. i didn't have to say any thing. she should have rehersed

Posted: Wed Mar 31, 2004 4:53 pm
by VonSeegs
^Now that's hot.

Posted: Wed Mar 31, 2004 10:20 pm
by Pschtyckque
I was a victim of the old bait-n-switch once on Indy.

A wheelchair group comes up the exit with a baby on a very busy day. I explain the baby switch. Well, the wheelchair-bound guest offers to wait with the baby first while the others ride. Of course, after they rode, the wheelchair guest decides against riding.

Those bastiges!

Posted: Fri Apr 02, 2004 8:35 pm
by tourbunny
Xavier wrote:. i tell him i would let him on this ride but before he gets to the next attraction to go down the city hall blah blah... guest leaves and i remind him to pick up a GAP.
visual impairement does not qualify for a gac. we love you attractions people to death but please, please, please DO NOT send people down to city hall to pick up a gac because if they are already in toontown then they have already been denied one. then they come down to us and argue our ears off that the cm at the ride sayed to go get one. please do not take it upon yourselfs to decide that they should get one. only people that are realy near death get one now the rest of them have already tryed by the time you guys get them.
thank you for your understanding.

CujoSR: Fixed error in BBcode.

Posted: Fri Apr 02, 2004 8:50 pm
by coldfire409
Considering the new policy you have at DLR with the GAC I think it's funny this one guest letter that was posted at my location lately.

This one guest was upset because at WDW we had a policy of making everybody wait in the line unless they are near death, or absolutly need to bypass the queue. Well this guest says that she will only go to DLR because she doesn't have to wait in the lines there. How even more pissed off she will be when she gets there and cannot get a GAC becuae of the change in policy.

Posted: Fri Apr 02, 2004 9:32 pm
by tourbunny
oh please let me be the one to get that guest. im having the time of my live with the spring break teens that haven't gotten the memo yet.