Stupid Guest Tricks

From WESH 2 News Olrando
http://www.wesh.com/money/18845182/detail.html

Latreasa Goodman, 27, was issued a written notice to appear in court for misusing the 911 emergency communications system, West Palm Beach television station WPBF reported.

According to the report, Goodman called 911 three times on Saturday to report that a McDonald's employee wasn't giving her a refund for the chicken nuggets she wanted.

When police arrived, Goodman said she purchased a 10-piece chicken McNugget meal, received her change and then was told McDonald's had run out of McNuggets. Goodman said she tried to get a refund, but the cashier told her it was against store policy and that all sales are final.

According to the report, after police told Goodman the incident was not an emergency, Goodman replied, "This is an emergency. If I would have known they didn't have McNuggets, I wouldn't have given my money, and now she wants to give me a McDouble, but I don't want one. This is an emergency."

When I was working at Del Taco, if we ran out of some food items, we would tell the guests. If that lady was at the drive thru and asked for the food and was charged for that item at the drive thru..I would hope that there was a refund. I heard about this story. I would not call 9-1-1, I would go in and talk to a supervisor. If they can't refund my change, call the corporate office and take it from there. :mad:

Sadly, there are some SG's on another board that SUPPORT her!!

Duhhhhhh.

(what, you can't send a patrol car to the robbery in progress, or the car accident because someone didn't get her fried food order? Okay, I guess we will wait!)

Jeez people!

I would have been calling the local news. If the restaurant charged a customer for something then they must provide the item or refund the money. I doubt that McDonald's would run out of nuggets. I highly doubt that McDonald's would not refund money paid for an item that is out of stock. I smell a filet o fish here aka fishy story.

I wonder if they had a trainee who had no idea what to do? You are right, I wonder if there is more to this story that we don't know of? :)