What is a Cast Member
Posted: Tue Feb 24, 2009 5:50 pm
I must start off with the Disclaimer that their is a fine line between what a Cast Member is by definition and what is in reality.
If you know Big Walliby you can ask him his opinion because we usually talk about this at length at work....
In my almost 1.5 years with the company, I have come across some truely amazing people at this company. People that I strive to be more like when it come to the service basics. One that comes to mind is a guy named John in T-Land. I first met this guy while doing PAC on Main Street for New Years 2007/2008. I saw this guy having fun with kids, blowing bubbles, heck... even wore a clone nose to work. When I transfered into T-Land, I got to know this guy.. and He is truely what Walt wanted in a CM. He played the part of a CM on stage.. but also while backstage... at the grocery store, at McDonalds... you name it he was in Char. 24/7.
I think of him as a mentor when it come to the Basics. Walliby will tell you that when I am in my zone.. I snort Pixie Dust ( See his disclaimer below ) just after a smoke a whole bag of it. I am, In my opinion a Cast Member in the truest of meanings, as is Walliby. But to this date I have met many cast members that make me wounder what Casting was smoking when they hired these guys.
I work with several of thses types. They will walk off to the most remote of spots in their "zone" and do as little as possable. When they are driving guests in the MonoRail, they will not talk to the guests, they always have a soured look on their face. I question the need for people like this in this company. Do our guests really deserve people like them.
Their is a MK custodial that is also a Cast Member to the truest meaning. Salvidor will go to the nearest entry point to an area when he is assigend to do small tasks and great every as they enter. He has been recognized by the Basics Team with a Tunnel poster of him in what he does best. This is inportant to me, because we have so many in custodial that just dont give a crap about anything. I dont want to beat up on anyone group, but the Hatians are 99% the most anti guest friendly people i have ever met.
With all this in mind.... I have decided that I am going to start a blog on how to be a cast member. When I get this started I would love to have your feedback on what I have to say.
The Doctor
If you know Big Walliby you can ask him his opinion because we usually talk about this at length at work....
In my almost 1.5 years with the company, I have come across some truely amazing people at this company. People that I strive to be more like when it come to the service basics. One that comes to mind is a guy named John in T-Land. I first met this guy while doing PAC on Main Street for New Years 2007/2008. I saw this guy having fun with kids, blowing bubbles, heck... even wore a clone nose to work. When I transfered into T-Land, I got to know this guy.. and He is truely what Walt wanted in a CM. He played the part of a CM on stage.. but also while backstage... at the grocery store, at McDonalds... you name it he was in Char. 24/7.
I think of him as a mentor when it come to the Basics. Walliby will tell you that when I am in my zone.. I snort Pixie Dust ( See his disclaimer below ) just after a smoke a whole bag of it. I am, In my opinion a Cast Member in the truest of meanings, as is Walliby. But to this date I have met many cast members that make me wounder what Casting was smoking when they hired these guys.
I work with several of thses types. They will walk off to the most remote of spots in their "zone" and do as little as possable. When they are driving guests in the MonoRail, they will not talk to the guests, they always have a soured look on their face. I question the need for people like this in this company. Do our guests really deserve people like them.
Their is a MK custodial that is also a Cast Member to the truest meaning. Salvidor will go to the nearest entry point to an area when he is assigend to do small tasks and great every as they enter. He has been recognized by the Basics Team with a Tunnel poster of him in what he does best. This is inportant to me, because we have so many in custodial that just dont give a crap about anything. I dont want to beat up on anyone group, but the Hatians are 99% the most anti guest friendly people i have ever met.
With all this in mind.... I have decided that I am going to start a blog on how to be a cast member. When I get this started I would love to have your feedback on what I have to say.
The Doctor