It's a simulation
Posted: Thu Jan 01, 2009 2:39 pm
So the other morning, my wife was on Crescent Lake doing their monthly emergency simulation. The time was about 8:00 in the morning, and they were over by Hollywood Studios. The only place on that lake you can rent a boat is the Yacht Club, and you can't rent a boat before 10:00.
For a simulation, one of the Lake Patrol people, in costume, took a pontoon boat and beached it. He then got out and lay down as though thrown from the boat by the force of the beaching <snicker>.
My wife was the first responder to the scene. She came up, beached her boat next to the "distressed" vessel, and looked for "victims". She found the "victim" Cast Member, lying in his spot. She came up to him surveying him, and asking the questions that in a real emergency she would not be able to ask (like, do you have a pulse) and he would not answer, she would have to find out on her own... some things you just don't want to simulate. He informed her that he did not have a pulse and was not breathing, so she started CPR.
As she was working on him with simulated CPR (looks VERY different from the real thing if you've seen it), along came a plainclothes security person. Did he ask what was going on? No.
Did he ask if everything was okay? No.
Did he ask if my wife needed help? No.
Did he notice that the victim was talking about his condition or that he was conscious and furthermore in costume? I have to assume not.
No, the plainclothes Security person came over to inform my wife that Reedy Creek and Orange County were on the way. Apparently, the DUTY MANAGER of Hollywood Studios had them do it, because he was concerned about seeing our Lake Patrol guards doing CPR on someone.
Did it give him pause that the Lake Patrol, with their phones, Nextels and managers had not called Reedy Creek THEMSLEVES? It did not. Did he send someone over to see what was going on before getting people involved that need not be? He did not.
I don't know why, but if I've seen Security dealing with someone in any sort of emergency, I've never felt the need to further make calls to Reedy Creek or Orange County.
What if the Epcot Duty Manager had seen a monorail sitting on the beam powered down after hours and, not realizing it was an evacuation drill for Reedy Creek, called the police? Granted, the police were PART of the drill, so they already would have known.
So I guess now with an overzealous DM, Lake Patrol needs to notify Reedy Creek any time they are going to have their safety meetings, because every one has something like this going on.
For a simulation, one of the Lake Patrol people, in costume, took a pontoon boat and beached it. He then got out and lay down as though thrown from the boat by the force of the beaching <snicker>.
My wife was the first responder to the scene. She came up, beached her boat next to the "distressed" vessel, and looked for "victims". She found the "victim" Cast Member, lying in his spot. She came up to him surveying him, and asking the questions that in a real emergency she would not be able to ask (like, do you have a pulse) and he would not answer, she would have to find out on her own... some things you just don't want to simulate. He informed her that he did not have a pulse and was not breathing, so she started CPR.
As she was working on him with simulated CPR (looks VERY different from the real thing if you've seen it), along came a plainclothes security person. Did he ask what was going on? No.
Did he ask if everything was okay? No.
Did he ask if my wife needed help? No.
Did he notice that the victim was talking about his condition or that he was conscious and furthermore in costume? I have to assume not.
No, the plainclothes Security person came over to inform my wife that Reedy Creek and Orange County were on the way. Apparently, the DUTY MANAGER of Hollywood Studios had them do it, because he was concerned about seeing our Lake Patrol guards doing CPR on someone.
Did it give him pause that the Lake Patrol, with their phones, Nextels and managers had not called Reedy Creek THEMSLEVES? It did not. Did he send someone over to see what was going on before getting people involved that need not be? He did not.
I don't know why, but if I've seen Security dealing with someone in any sort of emergency, I've never felt the need to further make calls to Reedy Creek or Orange County.
What if the Epcot Duty Manager had seen a monorail sitting on the beam powered down after hours and, not realizing it was an evacuation drill for Reedy Creek, called the police? Granted, the police were PART of the drill, so they already would have known.
So I guess now with an overzealous DM, Lake Patrol needs to notify Reedy Creek any time they are going to have their safety meetings, because every one has something like this going on.
Time to tail that DM, and whenever he is called upon to handle a disgruntled guest, step in to tell him that Guest Relations, and possibly Bob Iger, have already been notified. :twisted: