Juggling Plates
Posted: Fri Mar 14, 2008 12:59 am
Just back from three days at the Vero Beach Resort. Very nice stay, overall, but tonight's dinner server....
Okay, so she claimed the "shellfish paella" was made with tuna (while another server we heard said it was made with mahi-mahi). Confusion happens.
Okay, so she messed up our order and had to put it through again. She recovered nicely with a complimentary sorbet while we waited.
But when she did bring out the entrees -- herself, not via a runner -- she brought them by hand (no tray), plus she had a plate for some other table on one arm, so she didn't have a free hand. Did she use the empty table next to ours to recover from her error? That's right class, she did not. She balanced SWMBO's entree precariously on top of her tiny sorbet bowl!
I wasn't too worried about SWMBO's dress getting soiled, nor even about SWMBO getting hurt by the hot food. No, I was concerned that every other dinner party in the restaurant would need compensation after SWMBO told her exactly how stupid her performance was if the plate did manage to tip over into her lap.
Fortunately for all concerned, our server managed to get the plates back down on the table and the empties cleared without spillage. She knows not how lucky she is!!!
Then she made one final error. She forgot to add the automatic gratuity to our bill (DDE now gets that just like CM discounts).
Yes I did. I did take advantage of that to adjust her tip. She'd earned it.
Then I passed the check to the restaurant manager and suggested it was time for some retraining. :twisted:
Okay, so she claimed the "shellfish paella" was made with tuna (while another server we heard said it was made with mahi-mahi). Confusion happens.
Okay, so she messed up our order and had to put it through again. She recovered nicely with a complimentary sorbet while we waited.
But when she did bring out the entrees -- herself, not via a runner -- she brought them by hand (no tray), plus she had a plate for some other table on one arm, so she didn't have a free hand. Did she use the empty table next to ours to recover from her error? That's right class, she did not. She balanced SWMBO's entree precariously on top of her tiny sorbet bowl!
I wasn't too worried about SWMBO's dress getting soiled, nor even about SWMBO getting hurt by the hot food. No, I was concerned that every other dinner party in the restaurant would need compensation after SWMBO told her exactly how stupid her performance was if the plate did manage to tip over into her lap.
Fortunately for all concerned, our server managed to get the plates back down on the table and the empties cleared without spillage. She knows not how lucky she is!!!
Then she made one final error. She forgot to add the automatic gratuity to our bill (DDE now gets that just like CM discounts).
Yes I did. I did take advantage of that to adjust her tip. She'd earned it.
Then I passed the check to the restaurant manager and suggested it was time for some retraining. :twisted: