Stupid Guest Tricks

I want to hear your stories of revenge that you get on particularly mean and rude guests. Of course, it's quiet, and often the M/RG won't understand they've been had until later, often much later.

For instance, last night, the MiMs on my bus went out (imagine that) so I had to spiel (I see the shock in your faces even now). I had a run to the All Star Resorts, where I dropped off at all three and picked up for the Sports on my way to Music and Movies. The group going out was great, responded well to my antics. The return group stopped me about halfway through my safety spiel with, "Hey, why don't you just drive?" So I did. I didn't say another word to them. Literally. Even as they exited, I just wouldn't say anything, despite the fact they tried to act nice at that time. They were going out the back door (I made sure to open that door first so they knew to go that way) and then opened the front door to load guests as they exited. I was busy with the guests I was loading.

I knew they were going to Pleasure Island. I didn't say anything when they got off at Marketplace. I know they would have liked the information that there were two stops, one right where they were going. Hey, I didn't deserve what they said to me the last time I talked to them, so I don't want to experience it again: I won't talk to them again. After all, one of my definitions of insanity is doing something over and over hoping for a different result this time. So I won't talk to them again.

The clincher? When I was waiting at PI for the dispatch to go during closing. They walked past my bus, and asked me if I stopped at PI when I brought them in.

"Of course! I make this stop every time I come to Downtown Disney!"

"Oh, so why didn't you tell us you made a second stop?"

"You didn't want me to talk to you, so I respected your wishes. Have a magical night!"

Big Wallaby wrote:"Hey, why don't you just drive?"

That's terrible... don't they understand how lucky they are to have a person who is spieling to them and could possibly help them out? After all, no one knows how to do Disney like CMs.

Big Wallaby wrote:After all, one of my definitions of insanity is doing something over and over hoping for a different result this time.

My mom always says this!!!

My story...
One particularly rude guest was reaming me out about strollers at The Land (big shock, I know). They just couldn't believe a "Family-friendly place like Disney has stupid rules about where I can take my stroller". They demanded to speak to a manager and I told them they would just tell them the exact same thing. They insisted and I finally got a manager to come over and speak with the guest. The manager said, "he's absolutely correct, strollers are not permitted in the building unless they are designated as a wheelchair. Period." The manager left and the guest came back for round two thinking I would forget. I told him again and he said some four letter-words that I won't repeat and said that he was never coming back to WDW. I responded with "I'm sorry you feel that way, but if you talk to Guest Relations they might be able to help!" (Once again, sorry GR). BAD IDEA!!! He said he would complain about me and that he was going to lie and get a stroller tag (to designate it as a wheelchair) just to show me! I called guest relations after he left to give them a heads-up. They said unless he could without a doubt prove his daughter couldn't walk (which I had seen her do) they would not give him a tag. Ha!!! Take that for trying to cheat the system!

I love how the guests think GR people are idiots that they can push around and get anything they want.

Even more reason I hope Zazu gets the position!

Might have to mount cameras at City Hall (or wherever he manages to go).

I don't know you Zazu but best wishes! Plaid Patrol/Smile Squad is a difficult job but the people there a genuinely the best!!! They have saved our butts a number of times!!! They do so much! Thanks GR!!!

Kinda in the same vein:

Today one of my co-workers came out of the back of the office (where the network/specialty guys sit) to say "Thank you, Joshua, for teaching us all how to put [a certain computer user] in her place!" I asked what happened and he explained that he had a help ticket to work on something for her that he hadn't gotten around to yet. He had already responded to one e-mail from her explaining that he would get to the issue as soon as he could. She then sent another e-mail, and carbon-copied a higher-up on it, pretending like she hadn't yet heard from him and further, in no uncertain terms, threatening to get him fired if he wasn't there to help her immediately. He wrote back to both her and the higher-up that, as he had already explained to her, he was working on something required by the top General on site and he regretfully informed her that, according to our contract, rank has its privileges. Further, he told her that he figured she would know by now that she has no control over our jobs as we're contractors and she had threatened my job three weeks ago, and I'm still there! He finished by telling her that making him answer pointless and repetitive e-mails wasn't going to let him help her any faster and she was running out of techs who were willing to help her in a real hurry!

The best part: Her boss (the higher-up) responded to both of them almost immediately (while my friend was telling me about his response) that the supervisor regretted her actions and would like the help desk to know what a great job he thinks we do. He also wrote that she needed to stop being unreasonable to us or it would be her looking for a new job! :D:

Great idea for a thread, BW, and great stories all. This made me go look up and reread Zazu's great revenge story.

Good times, good times.

I was working at Muppets, parking strollers (back in the good old days when we had a greeter). I had just lined the strollers up neatly, leaving plenty of obvious space for new strollers. It was nearly time for me to bump off the clock and go home. A guest approached with a Disney stroller, which they proceded to park in an area not only away from the stroller parking area, but so they were blocking a guest and cast member path. They then saw me there, saw the stroller parking area, looked at me like "so, what are you going to do about it?" and walked into the attraction. I got my bump just at that time. So, I parked their stroller for them. At Star Tours! It was the end of the night and the greeter position was always dumped at that time too, so they had no one to ask when they couldn't find it. Sadly, I felt guilty after I did it, since they probably just helped themselves to some other poor guest's stroller rather than searching for their own.

Some people have no sense of humor!!, Did you leave a note, saying "I did this" with a happy face signature!

Get revenge on a guest............. Extoll the virtues of Beverly!


I have done the same thing as BW when I get the occasional A$$hole SG. Those who think that I'm intruding on their day.

If I do need to answer a direct question after getting one of those guests, I answer, but won't ask questions to find out if my answer is correct.

Like the night SG's were going to Wolfgang Pucks Restaurant at the West Side. They did nothing but bitch , moan and complain that I was talking so when I was asked if this stop (marketplace) was the right one for Wolfgang Pucks, I said yes and they got off. Now if you want Wolfgang Pucks Express, yes, the marketplace is your best stop, but for the restaurant, PI is best. If they had not bitched about my speil, I would have asked them exactly which Pucks they wanted and then taken them to PI.

AS long as they have a cell phone, they can call a cab!!!