You Made Us E - Stop the Attraction For THIS?!?!?
Posted: Fri Oct 12, 2007 3:27 am
This came off of Board X, I would like to share:
The guest was on Indy and lost her purse. She fought with the attractions CMs to get it off the tracks and lost, so she came to City Hall. She told us she needed it right now because she was diabetic and needed her insulin, which was in the purse. We told her we would do what we could, but that the soonest we MIGHT be able to get it to her would be about 45 minutes, b/c we would have to E-stop the attraction, evac everyone off, go through and find it, bring it to City Hall, ...the whole bit. She yelled at us that she needed it in the next 5 minutes. We went around and around with her for at least 20 until we finally got an attractions manager over so she could yell at HER for a while. THEY went around and around for a while until the manager finally relented and agreed to go E-stop Indy on a Saturday and find the lady's purse. She left, the lady returned to yelling at us while she waited, and when the manager came back, I've never seen anyone look so pissed off in all my life.
Turns out the lady made it up, the only thing in the purse was some Tylenol. That was the end of the lady's day at Disneyland, but only the start for us since we then got bombarded with complaints from people who got evac'd off Indy.