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Take my money...PLEASE!!!

Posted: Thu Aug 30, 2007 1:44 pm
by PapaMouse
Why is is so hard to get a company to take $500 from you?

Ok here's the story.

I have Disney Mobile Cell phone. It was turned off on the 2nd of Aug for non payment. I owed them $472.00. I talked with the Financial service supervisor on the 2nd and told him I got some money comming in on the 30th and would oay it then and re activate service. He said ok.

So yesterday I called at 8:30 am and tried to pay them with my credit card. I am told that the day before (the 28th) the accnt went from suspended status to terminated and the computer woul dnot take my payment by phone and that I would have to mail it in.

I said that was BS that the accnt was to remain open untill the next biling cycle so I could pay it. I asked them "If I mail in the payment what will they do with it?" she said they would post it to the accn't. I said "Then why can't they do that now with my card?"

Well, cutting this story short it took me literaly all day untill 4:30 that afternoon and talkign to 5 different supervisors untill they FINALLY tookmy payment so I could reactivet my srevice, and buy a 2nd phone for my wife.

The last girl I talked to was great (sounded cute too and I enjoyed our flirting back and forth *wink) she fixed it all, got everything set up. I told her how unbelivable it was that they would call me every month asking for payment and now that I was trying to pay them they didn't want it. :rolleyes:



My wife said I should have called and asked when the bill will go to collections because I know they will take a credit card payment by phone.LOL

Re: Take my money...PLEASE!!!

Posted: Thu Aug 30, 2007 8:28 pm
by darph nader
Just out of curiosity,did you get/write down the name of the Financial supervisor???
I 'always' tell people on board X to do just that. Puts Mr./Ms. what ever their name is on the carpet. :cool:

Re: Take my money...PLEASE!!!

Posted: Fri Aug 31, 2007 1:47 pm
by stefunierocks
having worked in a call center, im on their side. Its not the reps fault, or even Disneymobiles fault you couldnt pay your bill, and even if they worked out an agreement with you, if they want to discontinue service they can.

Having said that I think its crappy that for whatever reason they didnt hold up their end. But when the situation was your fault to begin with... well I just dont see them at fault. Sorry

Re: Take my money...PLEASE!!!

Posted: Fri Aug 31, 2007 8:58 pm
by darph nader
btw, Papamouse. My wife,'let' my son,rack-up a $5,000 bill on his cell-phone. :eek: I was more then PISSED. At my wife,my son,AND the phone company. Of course my son says "That's Bull Shit dad",as I'm looking at the bill. (183mins to his gf in El Paso @ 02:00 in the am)
No offence,but pay attentoin to your 'talk-time'.

Re: Take my money...PLEASE!!!

Posted: Fri Aug 31, 2007 9:37 pm
by ktulu
darph nader wrote:btw, Papamouse. My wife,'let' my son,rack-up a $5,000 bill on his cell-phone. :eek: I was more then PISSED. At my wife,my son,AND the phone company. Of course my son says "That's Bull Shit dad",as I'm looking at the bill. (183mins to his gf in El Paso @ 02:00 in the am)
No offence,but pay attentoin to your 'talk-time'.
No unlimited nights and weekends on that plan?

Re: Take my money...PLEASE!!!

Posted: Fri Aug 31, 2007 9:56 pm
by darph nader
ktulu wrote:No unlimited nights and weekends on that plan?
Obviously not,3 months of not paying+ non-payment charges (@$150.00 a pop)= darph being TOTALY PISSED. :mad:

Re: Take my money...PLEASE!!!

Posted: Fri Aug 31, 2007 10:28 pm
by ktulu
darph nader wrote:Obviously not,3 months of not paying+ non-payment charges (@$150.00 a pop)= darph being TOTALY PISSED. :mad:
Great googly moogly! Who is the provider? I'd be like "Cellphone? What cellphone?" when they called looking for $$$$

Oh, and the boy would be working it off, like cutting the lawn with scissors
:twisted:

Re: Take my money...PLEASE!!!

Posted: Fri Aug 31, 2007 11:05 pm
by ICStupidPeople
ktulu wrote:Great googly moogly!
:twisted:
I bet if he went trudgin' 'cross the tundra, mile after mile, that st. alfonso could take care of the bill.

Re: Take my money...PLEASE!!!

Posted: Fri Aug 31, 2007 11:13 pm
by hobie16
ICStupidPeople wrote:I bet if he went trudgin' 'cross the tundra, mile after mile, that st. alfonso could take care of the bill.
Only if he stayed for the pancake breakfast.

Re: Take my money...PLEASE!!!

Posted: Fri Aug 31, 2007 11:26 pm
by ICStupidPeople
hobie16 wrote:Only if he stayed for the pancake breakfast.

Marry me...lol

Apostrophe is one of my all time favorite albums (yes, i had it in album form, then tape, now in CD). My hubby and I quote it often. Most people have never heard of it...their loss IMO.

<smacks hobie upside the head with a lead....leaaaaadddddd..lead filled snowshoe>