I actually had a Non SG last night
Posted: Sun May 20, 2007 2:55 pm
Last night, I was driving an RTS and it was about 8pm. Not really a high traffic time but getting busier. I was assigned AS Movies. Now it seems that there was a bus issue there and the SG's claim that they had not seen a bus for 45 minutes. OK, could have happened, so do you take it out on the driver that DOES come to get you?
Now there were 2 guests in WC's. I pull up and explain to the hostile crowd that they needed to wait while I load the guests in the WC's. I load the first one, no problems, she was just great, even helped while I was trying to put on her lapbelt.
Next one, the lift malfunctions. Great! Guest is halfway up. I explain to the guest what I'm going to do to get the lift working again, All I get is complaints. "Why could'nt you bring a better bus, Don't you know what you are doing?" etc. So, I finally get it to move again and load the guest. I get his chair strapped in while hearing that I better not damage his chair (It was a resort rental by the way) I go to put his lapbelt on and he freaks out. NO, YOU ARE NOT GOING TO PUT THAT THING ON ME!!!!!!
I try to calmly explain to him it's for his safety (as well as mine), He out and out refuses. All this time the already impatient mob is getting worse. I'm about to go up front and call in a Signal 74 (no lap belt) when the first WC guest turns around and says " Stop being a baby and put on the seatbelt. All he is trying to do is look out for your wellbeing." Then she says to me "Don't you get tired of trying to help stupid people" Well, I could of hugged her and the SG turned bright red and said to me "Would you help me put my seatbelt on?"
Now I let the unruly mob on board. I get this one SG wanting to know why he needed to wait so long , first he had to wait for the bus and then he had to wait until I loaded the "cripples", He's going on and on about this and my HC guest speaks up. "I'll gladly wait outside standing while you can be stuck in this chair, I'll gladly switch with you (and then she raises her voice to everyone) and enyone else who feels that I have unjustly inconvenienced you or your families"
You could have heard a pin drop after that. Nobody said a word. They all just go on with no compaints. Mr I 'm complaining about everything just dropped his head and headed to the back of the bus. Did I already tell you I could have hugged her!
I wish I could have done more for her, All I did was treat her with respect and kindness which is what I try to treat everyone with (until they prove that they are SG's) She even asked if she needed to speak to a manager to tell what really happened.
Although I did not get her name, I am publicly thanking you for not being a SG.
Now there were 2 guests in WC's. I pull up and explain to the hostile crowd that they needed to wait while I load the guests in the WC's. I load the first one, no problems, she was just great, even helped while I was trying to put on her lapbelt.
Next one, the lift malfunctions. Great! Guest is halfway up. I explain to the guest what I'm going to do to get the lift working again, All I get is complaints. "Why could'nt you bring a better bus, Don't you know what you are doing?" etc. So, I finally get it to move again and load the guest. I get his chair strapped in while hearing that I better not damage his chair (It was a resort rental by the way) I go to put his lapbelt on and he freaks out. NO, YOU ARE NOT GOING TO PUT THAT THING ON ME!!!!!!
I try to calmly explain to him it's for his safety (as well as mine), He out and out refuses. All this time the already impatient mob is getting worse. I'm about to go up front and call in a Signal 74 (no lap belt) when the first WC guest turns around and says " Stop being a baby and put on the seatbelt. All he is trying to do is look out for your wellbeing." Then she says to me "Don't you get tired of trying to help stupid people" Well, I could of hugged her and the SG turned bright red and said to me "Would you help me put my seatbelt on?"
Now I let the unruly mob on board. I get this one SG wanting to know why he needed to wait so long , first he had to wait for the bus and then he had to wait until I loaded the "cripples", He's going on and on about this and my HC guest speaks up. "I'll gladly wait outside standing while you can be stuck in this chair, I'll gladly switch with you (and then she raises her voice to everyone) and enyone else who feels that I have unjustly inconvenienced you or your families"
You could have heard a pin drop after that. Nobody said a word. They all just go on with no compaints. Mr I 'm complaining about everything just dropped his head and headed to the back of the bus. Did I already tell you I could have hugged her!
I wish I could have done more for her, All I did was treat her with respect and kindness which is what I try to treat everyone with (until they prove that they are SG's) She even asked if she needed to speak to a manager to tell what really happened.
Although I did not get her name, I am publicly thanking you for not being a SG.