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But I swear I didn't see it!

Posted: Sun May 13, 2007 5:25 am
by LittleDollClaudia
Okay, I had a guest come in yesterday all upset. This was of course, right before I am going home for the day. She pounds on the front desk demanding to talk to someone. The poor girl who is relieving me just looks so scared, so I help her out.

I ask how I can help. "WHERE IS DISNEYLAND??" she says in a overly loud and annoying voice. " It's on Harbor ma'am. Right around the corner from us." I say quietly, hoping she'll get the hint and lower her voice. No such luck. " I HAVE DRIVEN UP AND DOWN HARBOR. SO EITHER THEY MOVED IT OR YOU'RE LYING TO ME." "It's on Harbor. Has been at the same location for over 40 years. Here's a map so I can give you the proper directions." "NO, THIS IS WRONG. I'M TELLING YOU I HAVE DRIVEN UP AND DOWN THE STREET AND I HAVEN'T SEEN IT. YOU SHOW ME RIGHT NOW WHERE IT IS."

So, instead of shoving her head where the sun doesn't shine, (which was foremost on my mind) I walk outside and we go a little ways to where you can see Disneyland gleaming in the sunlight. "OH, IS THAT IT? THAT DOESN'T LOOK ANYTHING LIKE WDW AT ALL. NO WONDER I DIDN'T RECOGNIZE IT. WELL, HOW DO I GET IN THERE?" I explain still patiently the ways to get there either by walking or driving or taking the Anaheim shuttle run by the city. "WHAT, I HAVE TO PAY TO TAKE A BUS? THAT'S DAMN RIDICULOUS. WHY DON'T YOU HAVE A HOTEL SHUTTLE TO TAKE GUESTS OVER THERE?" I tell her that because of city boundaries, we are considered to be walking distance. The shuttle doesn't even have to stop here. But it was up to her how she got there. "YEAH, WELL THANKS FOR NOTHING." She walked, or I should say waddled away muttering to herself.

Yep, that's what I'm here for. I moved the park when you weren't looking. HAHA!
:rolleyes:

Re: But I swear I didn't see it!

Posted: Sun May 13, 2007 10:50 am
by darph nader
Excuse me while I go change my pants. That's just too ph-in phunny.It's amazing she found her way out of her house. :eek:

Re: But I swear I didn't see it!

Posted: Sun May 13, 2007 11:18 am
by mechurchlady
Wow I hope I never was that bad. I bet all them managers never saw you being a perfect CM and putting up with her. You deserve something for that.

Re: But I swear I didn't see it!

Posted: Sun May 13, 2007 12:10 pm
by Cranbiz
It's a derivitive of Murphy's Law

There is never a manager around when you do something good and there is always a manager around when you screw up.

Re: But I swear I didn't see it!

Posted: Sun May 13, 2007 1:07 pm
by ktulu
I'd have led her to another part of the property and gone "see, it's right <pause>, *look around*" then walk away looking confused to the part of the property where you can see it then say something like "They did it again! This is the third time this week they moved Disneyland..." and then walk off muttering something about the Disney people constantly moving Disneyland just to make your job more difficult :)

Re: But I swear I didn't see it!

Posted: Sun May 13, 2007 7:18 pm
by David R
I've probably told this before but it applies here.

My friend was working at Downtown Disney (WDW) and this guy, family in tow, goes up to him and screams "where's Disney World?"

My friend of course answers "You are in Disney World right now sir." He replies "where are all the rides?" And of course he answers "the rides at the parks." What came next in the form of more screaming? What you'd expect: "parks? what parks?"

Re: But I swear I didn't see it!

Posted: Sun May 13, 2007 9:51 pm
by crystal_crtr
Talk about needing to clean your glasses. That has got to be the most stupid thing that I have ever heard in my life. How can you not see Disneyland?

Re: But I swear I didn't see it!

Posted: Mon May 14, 2007 12:12 am
by mechurchlady
Trust me it is easy to miss if you want to. It is not as obvous as WDW. You have to be there and in a bad mood to understand how people can miss Disneyland.

Re: But I swear I didn't see it!

Posted: Mon May 14, 2007 2:07 am
by Main Streeter
LittleDollClaudia wrote:Yep, that's what I'm here for. I moved the park when you weren't looking. HAHA! :rolleyes:
ROFL I Never realized you had such God like powers LDC! :D: Don't ya just love it when you don't even have to mess with their weak tiny brains? They so often come pre scrambled. :mad: I've ecountered a few guests who swear I've moved their favorite shop. One of my all time greats was the guest who argued with me abt a shop I'd magically moved in DCA. "I'm reporting you right now!!" I know the store was right here 10 years ago!" :einstein: I told her, almost begged her to report me to City Hall because I knew they'd love the laugh. :clap: ;)

Re: But I swear I didn't see it!

Posted: Mon May 14, 2007 2:31 am
by goodvibrations
ahahah. that made my day.