Stupid Guest Tricks

I've heard a rumor, can any of you confirm or deny?

Is there any significance when a CM tells guest to "have a Disney day"? I've heard that it's meant in a negative way. True?

...never happened to me, I don't THINK, but I'm just insanely curious ...

THANKS!

I don't know if there is a negative meaning behind having a disney day, but I know if I have had a bad encounter with a guest, after providing guest service recovery, I'll tell them to have a magical day, meaning go jump into croc pit at animal kingdom.

Sort of reminds me of telling guests that they were "special," code speak for an inconsiderate, selfish pain-in-the-ass, or to "have a nice day" for the same reason. Always said in a Mary Poppins, super sweet sort of way, of course ;)

Is it like "Have a magical day!!" where you use it with a angry guest and they have no way to fight it and just leave??

DLRFantasmic!Dan wrote:Is it like "Have a magical day!!" where you use it with a angry guest and they have no way to fight it and just leave??

I've done the same thing. After a colse encounter of th shitty kind, i'll tell the customer "HAVE A BETTER DAY" which means F**K YOU! IN my mind.Say one thing ,think something else. :twisted:

Where I am, "Have a magical day" equates to just that.
"Have a Disney day" is me wishing you the exact opposite :D:

Chloe wrote:Where I am, "Have a magical day" equates to just that.
"Have a Disney day" is me wishing you the exact opposite :D:

you can just get a guest more angy by being he mos poilteand smileyperson thy ee met. In the area where I work we get rude guest most of the day and we are always polite and smiley to them which gets them more ticked off

kickman77 wrote:you can just get a guest more angy by being he mos poilteand smileyperson thy ee met. In the area where I work we get rude guest most of the day and we are always polite and smiley to them which gets them more ticked off

Works being a school teacher too. I am dealing with a major pain in the ass parent right now... but I am killing that parent with kindness and they don't know how to react...... they will eventually quit riding me because they are not getting the conflict they so feel they need.

dudspizza wrote:Works being a school teacher too. I am dealing with a major pain in the ass parent right now... but I am killing that parent with kindness and they don't know how to react...... they will eventually quit riding me because they are not getting the conflict they so feel they need.

I guess a lot of professions deal with that. I had one memorable trial on a traffic citation where this women insisted that the police officer who ticketed her had been extraordinarily rude. I knew the officer, and he is unfailingly polite. Well, on the witness stand, he was answering her questions politely and in an even tone of voice -- and she practically screamed at the judge, "SEE? He's being rude to me again!! Just like he was that day!!" :)

well, just say "I hope your day is as nice as you are"