Stupid Guest Tricks

Hi everyone. I'm new to the site today, referred here by about a thousand co-workers that told me this is where this story goes. I'm a Worldphile at DRC Tampa and I must say I love my job. Though some days...
Following is the story of the "Stupidest Guest of All Time" in the Tampa DRC building.... (and keep in mind we get the requests for aisle on the plane so they don't mess their hair)
Once upon a time... well, a few months ago actually, I was having a magical day booking rooms and selling tickets and explaining that the three o'clock parade was, indeed, at three o'clock today, when I recieved a call that has since had me watching Crank Yankers, waiting to see myself in puppet form.
A guest called to ask where inside the Magic Kingdom she could find a Western Union. I told her I was quite sure we hadn't any, but I'd confirm if she'd hold (honestly, never occured to me before.. maybe there was one somewhere). So confirm I did, and I informed her that there was in fact none inside MK, but there is a bank, and she could cash a check with her resort GS, where was she staying?
"Staying?" Said she, "What do you mean Staying?"
"Should I look for a resort for you?" I asked
"Fine, I guess," she barked.
"Can I have your name please?"
"WHADDAYA NEED THAT FOR??," she screamed, then paused "I'm comming up on a road toll, do you have a dollar?"
I paused, waited for her car's passenger to answer her.
"I SAID... DO YOU HAVE A DOLLAR??!!!" she screamed.
"Ma'am, are you talking to me?" I said meekly, my voice a bit shaky.
"YES I'M TAKING TO YOU!! DO YOU HAVE A DOLLAR??!!!!" she demanded.
Confused, I responded, "No, Maam. I'm afraid I don't, What kind of resort were you looking for for tonight?"
She hung up.

You should have said "Yes I do" just so we could hear what great idea she had for you to give it to her.

Better yet, you should've said, "Yes I do and I'm passing it through the phone right now". :D:

"Sorry ma'am, company policy says we can only carry Disney Dollars."

:P

TheManator wrote:"Sorry ma'am, company policy says we can only carry Disney Dollars."

:P

*Gafaw!* Best answer yet! Though I was terribly tempted at the time to tell her to sit tight, I'll send Tink over there with one right away. Sadly, our qm team in India sees to it we never say anything remotely negative thus we risk loosing our incentive. pffftt. Generaly, I'm a much cooler character. Irates just make me sticky sweeter and more irritatingly magical. I live for them. And the occasional perv. Joy. I had one once that said, "You sound sexy, what do you look like?"
And without missing a beat I answered, "Well, I have white feathers, a yellow bill, and I look alot like my Aunt Daisy, but with more hair."
That put an end to that. After he asked what they put in our coffee. :D:

grimgrinningghost wrote:*Gafaw!* Best answer yet! Though I was terribly tempted at the time to tell her to sit tight, I'll send Tink over there with one right away. Sadly, our qm team in India sees to it we never say anything remotely negative thus we risk loosing our incentive. pffftt. Generaly, I'm a much cooler character. Irates just make me sticky sweeter and more irritatingly magical. I live for them. And the occasional perv. Joy. I had one once that said, "You sound sexy, what do you look like?"
And without missing a beat I answered, "Well, I have white feathers, a yellow bill, and I look alot like my Aunt Daisy, but with more hair."
That put an end to that. After he asked what they put in our coffee. :D:

DONALD IS HOTT!

grimgrinningghost wrote:Hi everyone. I'm new to the site today, referred here by about a thousand co-workers that told me this is where this story goes. I'm a Worldphile at DRC Tampa and I must say I love my job. Though some days...

Welcome G3

I actually just quit the TDRC after a total of 16 years WDW total. I just couldn't take the nonesense that the DRC in general has to put up with....and then to top it all off, I was Guest Services!!! You think you guys have it bad on the floor just think... GS gets the stuff you Can't handle!

So please please please be nice whenever you call GS recovery because those poore sucksers get beaten up verbally about 95% of their day

Who knows....maybe I took a call from you before I got a better paying, less stressful job for my sanity!


JT ex CM 88 - 05 :barf:

Oy, I have so much respect for all our DRC folks. Casting once came to me with an offer to work in DCL Reservations....but I knew that I just didn't have it in me to work there - I just don't think I'd have the patience that a good reservation agent needs! :)

Ho-say wrote:Oy, I have so much respect for all our DRC folks. Casting once came to me with an offer to work in DCL Reservations....but I knew that I just didn't have it in me to work there - I just don't think I'd have the patience that a good reservation agent needs! :)

*blush* ain't you a sweetie :) Of course, if you piss someone off, er... make someone have a less than magical day *cough* they could just come over the counter at you. The worst they can do to me is write a letter.

yes I also must say I have must respect for the GS peeps.

When I think about it, I send all my problem to them. Poor guys :(