It's all about keeping guests happy, right?
Posted: Sun Feb 13, 2005 1:15 pm
Fortunately, for me, most of the 'serious collectors' would shop first thing in the morning. Because that's when we put out the 'good stuff' right? That and they want first pick (from the stuff leftover from the night before....) and they can get out their magnifying glasses and look for flaws without a crush of people.
But occasionally, I would work opening and occasionally we'd get a collector nights.
Mugs. They wanted mugs. Ok. I can understand that. No problem. Choose a bleepin' mug and get on with life.
But no. They would examine each one. Intently. Microscopic flaws would be located and the mug rejected. Often, all the mugs would be rejected. Please fetch more from the back room....
Sure....no problem. Happy Happy Joy Joy. None of those will do either? Let me fetch MORE.
There is an unending supply of mugs (or dolls or what the F ever) in the store room. The store room is as big as all outdoors so we can stock 2000 Snow White Limited Edition, 50th Anniversary mugs.
In actuality there are about 5-10 mugs in the back. Just take out 3 or 4 at a time, recycling what you brought out 3 times already.... It's amazing how a previously rejected mug will suddenly be PERFECT!
When I was at The Emporium we sold these figurines of children. They were fairly large as figurines go. They were made of clay. It appeared that in order to make the eyes, the 'artist' simply stuck a pointed pencil in the clay and declared the resulting hole an eye.
Those damn things creeped the living daylights out of all of us. We all reported having a nightmare about those things.
Heaven help the poor CM who had to help a guest who LOVED them and wanted to see ALL of them and MORE of them. They were kept in a back corner of the store room. A bit darker than the rest of the storeroom.
It's where they chanted and plotted their evil overthrow of the Disney Empire. We always said that they were Eisner's minions.....
But occasionally, I would work opening and occasionally we'd get a collector nights.
Mugs. They wanted mugs. Ok. I can understand that. No problem. Choose a bleepin' mug and get on with life.
But no. They would examine each one. Intently. Microscopic flaws would be located and the mug rejected. Often, all the mugs would be rejected. Please fetch more from the back room....
Sure....no problem. Happy Happy Joy Joy. None of those will do either? Let me fetch MORE.
There is an unending supply of mugs (or dolls or what the F ever) in the store room. The store room is as big as all outdoors so we can stock 2000 Snow White Limited Edition, 50th Anniversary mugs.
In actuality there are about 5-10 mugs in the back. Just take out 3 or 4 at a time, recycling what you brought out 3 times already.... It's amazing how a previously rejected mug will suddenly be PERFECT!
When I was at The Emporium we sold these figurines of children. They were fairly large as figurines go. They were made of clay. It appeared that in order to make the eyes, the 'artist' simply stuck a pointed pencil in the clay and declared the resulting hole an eye.
Those damn things creeped the living daylights out of all of us. We all reported having a nightmare about those things.
Heaven help the poor CM who had to help a guest who LOVED them and wanted to see ALL of them and MORE of them. They were kept in a back corner of the store room. A bit darker than the rest of the storeroom.
It's where they chanted and plotted their evil overthrow of the Disney Empire. We always said that they were Eisner's minions.....