Stupid Guest Tricks

[quote="leftcoaster"]Yes, but do you remember them, and what they did to make it worthwhile? ]I had a group from England up in the Mark Twain wheelhouse. They had a blast through the whole trip, and one little girl about eight years old was so grateful that when I let the group out, she pulled a Mickey Mouse pin off of her lanyard and gave it to me.

I know we're supposed to say no to gifts, but there was no way in hell I was going to turn that down. I have the pin now and it's one of my most prized possessions.

Stupid people.

"What do you have here?"

"Only cotton candy, and frozen lemonade."

"No water?"

"No."

"Any coke?"

"What part of only cotton candy and frozen lemonade did you not fucking understand?" (in my head)

i am getting more and more annoyed with large SAP groups.

as a courtesy, we allow guests who cannot wait through our queue to bring up to 5 other guests with them through our exits (mostly).

i am sick and tired of groups of 8+ who come in on a busy day, and demand that i load all of them onto the ride.

our official policy is that we are only allowed to load 6 guests onto the attraction (one of them being the guest in the wheelchair/with the cane/ that the pass is for). any additional guests wishing to ride are supposed to wait through the standard queue.

i'm nice, so i usually let them off with a reminder of our policy, and a warning not to do it at the next attraction.

this usually gets me a ton of attitude... "you're the first person to tell us this all day" or "come on, we have 3 little ones... they don't really count, do they?" or "we all wanna ride together"

i mean, i understand if the party has 6 adults and a little baby... for a grand total of 7, but anything over that...

i'm willing to go out of my way to help people... but not if they're going to call me names anyway.

if, as i'm explaining the policy, i begin to get attitude from guests, there is no way on earth that any more than 6 of them are riding.

however, if they're cool about it as i'm explaining it, i've been known to let as many as 12 come on in.

anyway, large (angry) SAP groups... that's my pet peeve.

"You know, at Disney..."

You know something? At Disney they said no to you as well sir. Just because you're bringing up the name at another park, does not mean that you are going to make me do something else for you.

:twisted:

saidthekat wrote:our official policy is that we are only allowed to load 6 guests onto the attraction (one of them being the guest in the wheelchair/with the cane/ that the pass is for). any additional guests wishing to ride are supposed to wait through the standard queue.

i'm nice, so i usually let them off with a reminder of our policy, and a warning not to do it at the next attraction.

I can understand a group with their own wheelchair not understanding this rule, so I usually let it slide, but it's the groups that come up with a blue pass that clearly says "up to FIVE additional guests" on it that I'm pretty strict with. If you can't be bothered to read the pass you're planning on using all day, then I can't be bothered to bend the rules for you.

i think that my spirit has been broken. i don't even question groups anymore. it's sad.

Pet Peves:
:( CM's that ask if I am able to get out of my wheelchair and walk a little, but fail to mention that there are several steps(stairs) inside.

:( CM's who ask the above as I am going into the ride, but fail to mention that after the ride the the walk back from the exit and back thru half the queue is anything but short.

^^^The above is less of a problem as I become familiar with the queues, and think to ask if I don't remember^^^

:( Parents who, when they see me coming in my powerchair, shove their kids out into my path, and yell, "Hurry, and we can get on <insert ride here>." And then give me a dirty look or swear at me for nearly hitting them. Of course the fact that I can't just stop-dead, or that somehow I managed *not* to run them over, or that I was nearly thrown from my chair in the maneuver, never matters.

:( People behind me when the above happens, who scream at me when they run into me because they are looking everywhere *except* where they are going!

:( People with their nose in their map or guidebook or shopping bag, etc. who literally walk right into me when I am parked off to the side, and then while climbing back out of MY lap, have the balls to tell me to "Watch where the <bleep> you're going! You <bleeping> ran me over!" :bugeyes: And then as they walk away: "They ought to stop letting people like that in here. It's dangerous." :notallthe I always want to say: "You are absolutely right -- Here's your sign!"

:( People who think it's OK to let their kids *stand* on my seatback, or even on the fence behind me, and kick my seat! Would they dream of sitting their child on a stranger's shoulders?! When I say something they usually reply, "well he's just little." Yes, maybe so, but being kicked even by little feet still HURTS! My "personal space" includes :wheelchai

:( Guests who complain that I'm saving seats at a counter service restaurant table, and when I tell them my family is getting the food, say to a CM, "Is she allowed to just *sit* there while her family goes to eat?" Hello :duh: ?? I *will* be eating, but why should I try to take my chair thru the crowded line and besides, my dh will just be carrying my tray anyway. Less trouble to wait at a table. Also, there's a high likelihood that I already had to wait quite a while before a table was available to get my chair pulled up to.

Things that make my day:
:) The Mickey and Minnie who took the time to stroll thru the ADA line at Space Mountain on their way on-stage and made that little girl in the wheelchair smile *so big* that I thought her head would POP! I was so happy for her, that I forgot to take pix of my own boys with M & M. Of course, my ds's were much less impressed

:) The custodial CM who was sweeping along Main St. at closing, whistling "Zippidy-do-dah"

:) Clean bathrooms, with seemingly neverending rolls of TP and seatcovers and floors that always seem freshly mopped.

:) CM's who love (or *pretend* to love) Disney as much as I do! Even tho they are overworked and underpaid.

:) Imagineers who create handicapped-accessible queues so I can enjoy the theming and preshow along with everyone else. You miss a lot when you have to go in thru the exit

:) Matterhorn CM's who ask me if I want to go on the left or right side, instead of just waving me along to the right. (I know I can tell them, but the thoughtfulness is nice)

:) CM's who don't look like they wish they had seen you coming in time to hide. And know that :wheelchai doesn't always mean PITA. :p: ;) Some of us would trade a lifetime supply of GAC's to be healthy and pain-free again.


Oh my, this turned into a very long first post. I guess I'll just say TTFN.

My ultimate pet peeve. Guest who don't know how to shut up. (yeah this is a biter post but eh..)


1. It's a busy hat writing day. Three different castmemebers are sending guest my way. To make things easy I form a line and I make sure whos hat i'm writng by yelling the name and having the guest respond. I go "Amy". Guest responds. Another guest asks about his. I question him on its size / color etc. Turns out it's the next hat. So I tell him that. Ok So i write the hat but the machine de threads. In the process of fixing that i accidentally pull the string out of the hat and it's a pink one so the holes looked really bad (even brushed out). So i reach for a new hat but we're out. I go to the next room grabbed one come back and finish it. I hand Amy her hat. I'm about to grab the next hat and the guy starts yelling at me about how he's been waiting 20 mins etc. And I'm just thinking "dude, you know ur hat is next. U saw what happened with the first hat. You know I've only done one hat why are you lying about me doing many? And hi, it's been 5 minutes loser. And yes by the time i shut him up I would've been on the hat after his.

1. Female guest is waiting with a male at the hat area. Male has three hats to purchase. But, I'm aware the woman was first. I ask her if she has a hat to be embroidered and shes' like yes and i ask for her hat and she doesn't hand it over. To save some time she confused me until finally i understood she hadn't even picked one out. She wanted to get a hat. For some reason guest tend to avoid the hat wall with the 3 different sizes, 4 different color, mickey ears and other writable hats. So I'm like "ok, well, the hat wall is right behind the candy right there." And she'slike ok and walks off. I clarify that the male needs to buy the hats. So I ring him up and he's pulling out the cash to pay for the hats when the woman arrives and expects to be helped right then and there. I tell her i'll be right with her. Instead of being patient she begins snapping at me. "No! I was the one who called for embroidery (sp?)" And she rambles and It's like this guy's in the computer. I'm not going to void his trasnaction and push him aside just to help her. I understand she was first originally but liek i told her the male had his hats picked and ready to purchase. She didn't. Plus it would only take a few minutes to ring them both up and have their hats done. But obviously it took longer since she wouldn't shut up.

3. I'm busy writing down an exchange on my OR envelope. Another castmember fixes the stampler and makes a comment i tell him i just used tape instead. It lead to a sarcastic conversation on how tape despensers doesn't contain stamples (to which i played along). A guest comes up to the register and the CM begins to help him. But, before they start the guest joins in the convo and playfully suggest that i check the tape despenser for stamples to prove it doesn't contain any. (Yeah, this is a weird situation but its disney insanity :-P) N e wayz I play along and tell him "Are you sure?" ::shakes it:; Then what's that noise. Then the guest snaps at me "You're annoying me". And no, it wasn't done in a sarastic way but in a "I'm justified to talk to you that way" sort of tone. (If you kno me I've been teased by the best of them. But, this wasn't teasing the guest was just a jerk. And it's like ok if you didn't want sarcasm you shouldn've kept your mouth shut and just let the castmemeber help you. That way i won't "annoy you" and you won't "piss me off".

4. Finally, this one isn't so bad. But the thing is I just got off my shift, with only 4 hrs of sleep (night before only 2 hrs). I'm hella tired and wanna go home. I get as far as the hyperion theater when a guest begins to approach me. I should have pretended i didn't see him and walked off but i'm just so nice so i stayed hoping to quickly answer his question. So he comes up to me and asks me where the bathrooms are. I point ahead to the cruella de vil trailers which are actually pretty close. And begin to explain and he almost immediately cuts me off. And he actually points the opposite direction to the tower area (which is further btw) And is like "Over there--". And maybe he meant it in a way "are there any over there?" but it seemed more "aren't they over there, i wanna go there". But it's like hey buddy i'm off, tired, just shut up and listen to my answer to ur question. Me: Sir, where I'm pointing. (yes i said that) You go to the cruella de vil trailers and the bathrooms'll be right there. guest: Oh ok.

Arrgh. 2 - 4 all happened in the last two days, and yes with that amount of sleep. Very annoying. Although I admit there are situations where the CM should shut up and listen to the guest. Usually it's the other way around. Even if it's something simple that would save sooo much time and hassel *sigh*