Post
by stefunierocks » Sat Oct 20, 2007 10:49 pm
Ive never been a server at WDW, I was one at chilis and at olive garden for years though. And while I have plenty of stories from that perspective, as a guest only one story sticks out in my mind from WDW.
One monday afternoon last early november, my friend who also is an AP holder, called and wanted to know if I wanted to do dinner at the world on saturday. I said sure, and told her to call and get a ressie somewhere we'd never been. So she calls me back to tell me she asked randomly and was able to book us late at Cinderellas Royal Table! Great!
So we get there and things are magical and amazing like they should be. Im enjoying the atmosphere, the tasty pretzyl bread and awaiting my BLT salad. Well the server brings the salad, sets it down and also is setting down a new lemonade. Well some force of gravity between her and the landing spot on the table, foriced the drink to fall into my lap. I was not wearing my normal attire of Dolce and Gabbana pants, and belt with a Dior scarf top ( ;) ) and was wearing 'theme park clothes' consisting of a pair of capris and an I <3 Jack Sparrow shirt.
I was laughing, the server was red-faced and apologizing profusely and out of NO WHERE were coming men with towels, a new BLT Salad (mine had lemonade in it) and a manager asking me if I was ok, and handing me a gift certif (not a GC, its that yellow paper Guest services hands out when something goes wrong, with pinnochio on it) for a $25 t-shirt. Asking if they could do anything else. All within a minute of the spill.
K. first of all, Ive NEVER had that kind of attentiveness, from a boyfriend, much less at a restaurant. 2nd of all the t-shirt comp wasnt necessary. My pants had gotten wet, but it was lemonade, and would dry. I tried to explain to the manager, but she insisted and just kept apologizing.
I was impressed, and wrote in a letter commending them after we got back.
And when people complain about X at Disney I tell them that story and ask them to name a restaurant (like chilis or Olive garden) that would do something like that. There isnt anything comparable imo. And thats why I pay $40 to dine at Cindys castle whenever I can afford to, and can get a reservation.
:)
Been to Disney 200+ times.
Next trip: Oct. 12 for MNSSHP.