Stupid Credit Card Trick

[Zazu]

I find all these procedures about selling and returning Disney Dollars fascinating. Fascinating because we trade them with guests for cash in both directions without any paperwork whatsoever. It's just like giving change for a dolllar--as long as the amounts are equal there's no documentation of it at all.

Makes me wonder if management has forgotten to tell us something, or if WDW really is all that different.

[Big Wallaby]

Not an issue I have ever had to deal with, and probably won't in buses. But I found this interesting...

The number when I worked at DLR was 8232-4040.

I'm now really curious if WDW and DL CMs can call each other, because we use at least a very similar phone numbering system here.

I would assume I am not the first to think of this, and that they have a system to keep us from calling each other... otherwise, I can just see the CM's from one Star Tours calling the other to see if the vehicle has arrived yet...

[Zazu]

I'm now really curious if WDW and DL CMs can call each other, because we use at least a very similar phone numbering system here.

I would assume I am not the first to think of this, and that they have a system to keep us from calling each other... otherwise, I can just see the CM's from one Star Tours calling the other to see if the vehicle has arrived yet...

Oh yeah, it's the same phone system, and one can call from pretty much any phone in one resort to any phone in the other.

I was once on duty when some joker from Disneyland RR called the WDW Main Street Station and asked the newbie who answered to hold the train until they called back. I caught it because they said they had a problem at the Tomorrowland Station -- which we don't have!

I called their manager and suggested he review with his cast proper telephone protocol... or we might start returning the courtesy. :twisted:

[Cheshire Figment]

Yesterday I had a Guest purchase some tickets for cash and some of the money was in DD. I put them in the till with the other ten dollar bills. If I had to give a person change of $10.00 or more I would ask them if they would like a ten dollar Disney Dollar bill; one person did say yes.

At the end of the day, when I banked out, there was a separate section for Disney Dollars in the cash count area, but there is nothing on my ATS terminal to otherwise treat the Disney Dollars differently.

[StephM]

She claims that she uses her married name for hotel and flight reservations because it's easier to travel with her (elementary school age) daughter when the reservations have the same last name for both of them,

This is bullcrap. My 2 oldest kids have my Ex's last name. Both my new husband and I have taken them all over the place, on flights, even into Canada. Never had a problem. When they transferred schools, no one blinked at the difference. If her kid is old enough to say "yes, this is my mom" she does not need to play name roulette. And if she is worried they will think it is NOT her daughter, if they ask for ID and find she cannot back up the last name, does she really think that will help?

I was told when I remarried that if I changed my name, it stayed changed, and I had to use it. Same if I did not change it.

I am going to start booking all my hotels and flights as Li Lo. It is shorter than my real name and easier to spell. :D:

[SRT_GB]

they don't like to buy them back thou, even if you have all your receipts and all. I once spent 2 weeks at DLR and bought like 50.00+ a day, once after a long night of riding splash mountain and most of the next day, I felt a cold or flu coming on, something about getting wet and the air condtioning and night time cool weather.and I left my bank cards in my room, and I needed some cold meds, the only place in DTD that had cold meds didn't take mouse money.

That's very, very interesting. We were always told, from the time DTD opened in 2001, that all lessees/OP's in DTD took D$. I'm pretty sure that the OP's inside DL and DLH do. And honestly, I don't see why they can't. I do see why they can't take the gift cards (different register systems), but would it be so much effort to allow a DTD OP manager to go to the manager's office at WOD, DLH, or GCH to exchange D$ for U.S. $?

As for your other rant about carrying cold medicine, don't get me started...

[Kwahati]

My roommates, one of whom is female, and I trade credit cards all the time depending on who's got money and who's willing to drive! We never get hassled about it even when the 220lb goateed Jew is using a card with an Asian girl's name! :D: I know it's ridiculous, and we wouldn't have a problem if we did get told 'no' as we all have each other's PIN's memorized. Honestly, I wish people would stop us, but they don't...and signatures are barely required anywhere anymore...

About Disney Dollars: I'm a huge fan! I've never thought of the fraud aspect, and the points some posters have made do make sense, but D$'s are just so great! When I worked at a Disney Store for a minute, we'd get guests all the time who were planning vacations and they'd give their kids all or part of their allowance in D$'s. It helps the kids save to have some spending money (since they can't spend them on frivolous crap in the real world) and they're fun and help the kid look forward to the visit. Also, we'd get grandparents giving pre-trip birthday presents of D$'s... I'm planning on getting D$'s before my upcoming trip (50 days!) for two purposes: I'm sending my roommates on a carriage ride at our resort, and I can't pay with my card in advance, so I'll give my roommate $40 in D$'s and that will cover the ride and tip without being as impersonal and crude as simply handing him cash. Also, it'll be my female roommate's birthday while we're down there and, as one of her smaller b-day gifts, I am planning to give her a little waterproof wallet so she doesn't have to haul her big (normal) wallet and purse all over the World with her. In my family, it's tradition that you don't give someone a wallet without something in it, and D$'s are less crass than greenbacks... And I love that I can get D$'s at the Disney Store because I just won't have time to execute all my special surprises upon arrival without some extensive pre-trip preparation! :D:

[SRT_GB]

So in getting back to the subject of credit cards, I was once told by fellow CMs that photo credit/debit cards still need to be signed on the back signature panel and ID verified (if necessary) because while most of the big banks like Bank of America take the pictures for themselves, some small-town banks ask the cardholders to mail in the pictures to their card manufacturers. Total opportunity for fraud/ID theft right there. This is why my spiel when verifying ID was, "May I see your driver's license or state-issued ID?" This way, if they responded with "it's on there," my response would be, "Your card from Bank of Joe Blow is not a driver's license or state-issued ID, ma'am/sir."

The flip side of writing "Ask for ID" in the signature panel is that some establishments don't accept unsigned cards (the U.S. Postal Service is the first to come to mind). I just write "See ID" next to my signature.

Whenever a guest gave me crap for not having ID on them, or for attempting to use a card with their spouse's name embossed on it, I would politely explain to them that neither I nor Disney made up the rules; we were simply following the rules Visa/MC/Discover/AMEX/JCB set for us.

While I'm on the subject of carrying ID, I can't believe how many people I asked to verify ID that didn't carry any with them. Most surprising to me was how many foreigners didn't carry ID. My mentality is, if I'm traveling to a foreign country, or even to the grocery store down the street, and I were to suddenly drop dead, how would they find out who I was or how to contact my family?

[Main Streeter]

I was once told by fellow CMs that photo credit/debit cards still need to be signed on the back signature panel and ID verified (if necessary) < >This is why my spiel when verifying ID was, "May I see your driver's license or state-issued ID?" This way, if they responded with "it's on there," my response would be, "Your card from Bank of Joe Blow is not a driver's license or state-issued ID, ma'am/sir."

Totally still the case SRT. We are to ask for a State or gov't ID.Try this though when guests have photo on CC. They usually go ballistic. :mad: If I see my transaction going to the yell/argue zone, I'll take the CC photo ID. Anything to keep The Magic & peace.

[Zazu]

We are to ask for a State or gov't ID.Try this though when guests have photo on CC. They usually go ballistic. :mad: If I see my transaction going to the yell/argue zone, I'll take the CC photo ID. Anything to keep The Magic & peace.

With respect, I hate you.

Giving in to guests because they yell and scream just trains them that they can get what they want by screaming. Better they should go ballistic the first time they try this and get asked to leave -- saves everyone else from having to retrain them later.

This is why SWMBO hated working at K-Mart -- if their customers yelled loud enough, management would cave to shut them up, thus they continued to scream and abuse the cashiers who wouldn't do so.